לוח משרות דרושים מנהל קהילות משרה מלאה, לחיפוש זה נמצאו 5 משרות

About Mindspace Founded in 2014, Mindspace is a leading flexibleible workspaceworkspace provider with ann expanding footprint in Europe, Israel and the US. Our design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses, entrepreneurs and digital nomads adapting to today’s fast-evolving hybrid work environment. Mindspace is considered a lifestyle brand that has been bringing hospitality into the world of work, always putting service and experience first. A profitable operator, Mindspace has over 15.000 members in 45 prime locations spread across cities such as San Francisco, New York, Miami, London, Berlin, Frankfurt, Amsterdam, Tel Aviv, Warsaw, Bucharest, and more. Why you’ll love working at Mindspace? Mindspace is a place where employees can thrive and further develop their skill set in an inspiring and nurturing environment: great vibe, employee wellbeing, diverse community, boutique design. You’ll work with some of the best people in the industry, who love what they do. You’ll be part of a global company with deep respect and understanding for the local culture of each of its markets. Our growth is intrinsically connected to that of our employees, and as a Mindspace employee, you’ll be presented with long term career opportunities, globally. Who is the ideal Mindspacer? You’re a team player. You take pride in what you do and have a mindset of “I’m all in” when you do it. You know when to take action and how to take the areas of your responsibility to the next level - excellence is the name of the game. You know how to ‘read the room’ and understand the professional environment you’re in. About the position Reporting directly to the Site Manager, this full-time position is based in Petah Tikva . You will be responsible for establishing and maintaining a strong community in your location via professional networking efforts, cool events, and creative and engaging activities. You breath customer service and are dedicated to deliver a 5* experience. With excellent communication skills and a passion for connecting people, your job is to create an all-around amazing experience for Mindspace members. As a Community Manager, you will basically be the heart and soul of our diverse community - caring, attuned to people’s needs and exceedingly proactive. And it helps if you’re good at putting names to faces… You’ll be the one person members would love to save in their ‘favorites’ contacts.

As a Community Associate, youll be the primary point of contact for the Community and act as the face of us! You will report to your building each day to support the Community Management team to achieve the following:
Build a welcoming and collaborative community environment amongst our members through events and building relationships between members!
Ensure that your building is fully operational and processes are running efficiently.
Drive growth and promotion of our-provided service offerings.
Take direction from the Community Lead and the Community Manager to support the Community Team and members as necessary.
All of this while illustrating our core values and working towards achieving our mission.

In this role, your responsibilities will Include, but wont be limited to:
Front Desk Management:
- Cover the front desk during the buildings set business hours and be an on-site point of contact, easily located on the member floor or at Community Bar.
- Greet members and guests with a warm and welcoming demeanor.
- Ensure all visiting guests are in accordance with our guest policy by ensuring all guests properly sign-in via Welkio iPad.
- Learn the names of members and guests with the goal of building relationships in order to facilitate the sense of our Community is known for.
- Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
- Ensure building Specific forms are up to date including pet forms, filming requests, bike room requests, etc.
- Keep the front desk clean and organized.
- Notify members of any food deliveries and couriers.
- Answer any questions from members and guests related to the building including way-finding, policies and procedures, community etiquette, etc.

Events and Membership Engagement:
- Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact to the appropriate event team.
- Consistently celebrate members successes and milestones through gifts and notes.
- Distribute all necessary info to promote the event including posting of weekly events posters and individual event posters.
- Ensure building-specific operational requirements are met for each event (elevators, HVAC, etc).
- Input notes into Spacestation or equivalent system about Members.
- Identify and execute opportunities to connect members with each other.
- Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc.
- Be active on the company member network to engage members.
- Know and explain our policies and procedures and communicate, inform, and update members on building issues.
- Write and send broadcasts relating to building updates.

Building Operations and Management:
- Conduct morning walkthroughs to address any issues, Escalating any recurring issues to your manager and/or relevant cross-functional teams.
- Receive, process, sort, and organize all mail.
- Locate and issue post via the regional system to members upon request.
- Keep the mailroom organized and clean.
- Return to Sender for unidentified mail and former member mail after 30 days of no-pick up.
- Ensure courier parcels have all the correct details for scheduled pick-ups.
- Investigate, escalate, and resolve lost packages.

Why us? At our company, we're redefining what the workplace can be. Founded in 2014, our company has grown into one of the world's leading premium flexible workspace providers, operating nearly 50 locations across Europe, the US, and Israel. More than beautifully designed workspaces, we are a hospitality-driven company built around exceptional service, inspiring environments, and vibrant communities. Our success has been built by ambitious people who care deeply about creating remarkable customer experiences, developing outstanding communities, and constantly raising the bar. As we continue to grow and expand our global footprint, we're looking for people who want to shape the future of work - and bring it to life every day. Why This Role? Were preparing to open our company Beyond - one of our most ambitious locations yet, a new large-scale workspace and business destination in the Tel Aviv-Givatayim area. Spanning approximately 10,000 sqm, Beyond will bring together premium private offices and enterprise suites, shared workspaces, meeting rooms and a major business events venue, all within a vibrant environment combining work, hospitality, lifestyle and wellbeing. our company As Community Manager - Beyond, youll have a unique opportunity to join us at the beginning and help build the community and member experience from the ground up. Youll be one of the key faces of our company Beyond - creating meaningful relationships with members, bringing energy and personality into the space, building an engaged community and making sure every member receives the exceptional hospitality experience we are known for. This isnt about maintaining an existing community. Its an opportunity to help create one from day one. What Youll Be Responsible For
* Help launch and build the company Beyond community from the ground up, creating the culture, connections and member experience of our newest location.
* Build strong, meaningful relationships with members and act as a trusted day-to-day point of contact.
* Create an exceptional member journey from onboarding onwards, ensuring new members feel welcomed, connected and at home from day one.
* Build and nurture an engaged community through networking, introductions, content, events and meaningful member interactions.
* Identify members needs proactively, resolve issues quickly and continuously look for ways to improve their experience.
* Plan and execute community initiatives, events and experiences that bring people together and strengthen engagement.
* Work closely with the Site Manager and local Operations team to ensure a seamless day-to-day experience across the location.
* Collaborate with Sales to support tours, new member onboarding, retention, renewals and opportunities to grow existing accounts.
* Develop strong relationships with key contacts within member companies, including larger enterprise clients.
* Gather member feedback and translate insights into improvements in service, community and overall experience.
* Help connect the company community with the wider Beyond ecosystem, identifying opportunities for partnerships, collaborations and relevant experiences.
* Be a visible ambassador for our company and help establish Beyond as a destination where people genuinely want to work, meet and connect.