We're seeking a Technical Writer to join our team in Israel on a part-time basis (50% position).This role requires a highly technical and detail-oriented professional who can work closely with our development and product teams to create clear, accurate, and comprehensive technical documentation.You will play a key role in ensuring our technical materials are accessible, consistent, and helpful to our enterprise customers.
Responsibilities:
Collaborate daily with the product and development team to document technical features, APIs, and product capabilities.
Work with product managers to create and maintain product documentation, including knowledge center articles and in-app help content.
Develop and update release notes, technical guides, FAQs, and troubleshooting documentation.
Ensure all documentation is accurate, consistent, and aligned with our products functionality and technical specifications.
Translate complex cybersecurity and technical concepts into clear, concise, and user-friendly documentation for customers.
Continuously review and improve documentation based on internal team feedback and customer insights.
Requirements: 3+ years of experience as a Technical Writer in a SaaS product company.
Background in cybersecurity or B2B SaaS applications an advantage.
Proven ability to work closely with developers and technical teams to gather and document complex technical information.
Hands-on experience in creating product documentation, API documentation, and knowledge base articles.
Strong ability to translate highly technical content into clear and structured documentation suitable for different audiences.
Proficiency with documentation tools such as Confluence, Intercom, MadCap, or similar.
Mother-tongue level English proficiency essential.
Ability to manage tasks independently within a part-time (50%) role
This position is open to all candidates.