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Were looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting complex technical issues, ensuring exceptional customer satisfaction, and providing strategic solutions. Youll play a key role in documenting solutions, escalating critical cases, and leveraging your cloud expertise to deliver unparalleled support and build strong, lasting relationships with our customers.
Responsibilities:
Provide accurate and timely support via Slack, chat, or email to troubleshoot and resolve customer issues.
Diagnose and resolve technical problems, escalating complex issues to R&D or Product when needed.
Build strong relationships, educate customers on product features, and maintain a professional, supportive tone.
Create and update support documentation while logging all interactions in the support system.
Enhance skills through ongoing training to maintain technical excellence and deliver top-tier support.

We're looking for an IT & System Administrator to join our IT team and help deliver a seamless technology experience across the company.
In this role, you'll be responsible for the day-to-day operation of our internal IT environment- from employee support and system administration to SaaS management, onboarding, and cross-platform integrations. You'll work with modern cloud-based tools, identity providers, and automation platforms to improve internal processes, implement new technologies, and ensure our teams have everything they need to work efficiently.
This is a great opportunity for someone who enjoys solving technical challenges, working with a wide variety of systems, and taking ownership of IT operations in a fast-growing startup.
Responsibilities:
Provide day-to-day IT support and resolve technical issues through the internal ticketing system.
Manage employee onboarding and offboarding, including user provisioning, access management, and device setup.
Administer and maintain internal systems such as Google Workspace, identity providers (IDPs), and other SaaS applications.
Configure new tools, connect systems, and implement integrations between internal platforms.
Support the rollout and adoption of new technologies across the organization.
Assist with automation and workflow improvements using integration platforms and internal tools.
Manage hardware procurement, software licensing, and IT inventory.
Work closely with employees and cross-functional teams to ensure a seamless IT experience.

We are seeking a passionate and experienced Frontend Engineer to join our team and play a key role in shaping the future our web platform driving an innovative IoT product on top off cutting edge microchip technology.

In this role, you will lay the foundation to enable diverse contributors to contribute to our user experience.

We are adopting agentic development practices rapidly and looking for skill and know how to support this process in the context of front end development.

You will collaborate closely with product managers, UX designers, and other engineers (FE, BE, QA) to deliver high-quality software solutions.

You will be responsible for crafting intuitive and responsive user interfaces as well creating tools and infrastructure to enable others.

Your abilities will allow for ensuring optimal performance and seamless real-time interactions. If you thrive in a dynamic, agile environment, are curious and ambitious, interested in making opinionated architecture decisions and have a strong background in modern front end frameworks wed love to hear from you.

Responsibilities:
Play a leading role in building an innovative IoT product and web platform.
Create tools and processes to enable other developers.
Collaborate with product managers and other engineers.
Take ownership on delivery and quality of software products.

We're looking for a tech-savvy, curious, and motivated Junior System Reliability Engineer to join our support team. If you're passionate about Linux, eager to learn cloud and infrastructure technologies, and love digging into technical issues - this is your chance to grow with us. Youll work closely with senior engineers and customers to troubleshoot, upgrade, and improve our product experience.

You will be a great fit for this role if you are at the beginning of your career, have relevant foundational experience, and are eager to learn and grow. This is an excellent opportunity to join a vibrant, fast-paced support team working with customers around the globe to deliver Silks advanced cloud solutions. The role includes on call duty and offers hands-on exposure to an exciting and evolving domain, alongside a highly professional team committed to delivering a superior customer experience, with great energy and a collaborative spirit.

Responsibilities
Assist in troubleshooting and resolving technical issues.
Perform basic system maintenance and software upgrades.
Analyze logs and system behavior under guidance.
Collaborate with experienced engineers and escalate complex cases.
Contribute to documentation and internal knowledge sharing.
Continuously build knowledge in cloud, storage, and automation technologies.

This position sits at the heart of our growing global organization, you will be responsible for all aspects of your centres performance. Well give you the autonomy and resource to manage your centre as though its your own business. You will have a wide range of responsibilities including:
Being responsible for managing anything and everything on site.
Rising to every challenge and solving problems.
Giving tours to prospective customers.
Upselling to existing customers.
Above all, looking after our customers so well that each becomes a brand ambassador - for you, your team and IWG.

we are looking for a AI Applied Scientist - Insights & Recommendations.
As AI Applied Scientist, youll be at the intersection of advanced technology and meaningful impact with clear business cases. You will have access to real-time (RT) big data from multiple Sensors & Data sources, and a chance to discover, explore research, and develop cutting-edge models that directly impact industrial manufacturers around the globe. As part of the Applied AI/ML Science team , you will have the opportunity to continuously grow and learn while building and deploying advanced models directly into our products, and stay at the forefront of the world's technologies, witnessing firsthand their impact on our customers.
A Day In Your Life:
Own the algorithm lifecycle from problem definition and data analysis to prototyping and delivering production-ready models.
Combine classic methods with inference techniques: statistics, Time series, Deep learning, anomaly detection, Recommendation Systems, Transformers, and Inference to extract data-driven insights.
Research, design, and build Agentic applications on top of sensor time-series data, textual data, images, ML applications, and other various data sources.
Engage with customers and collaborate with our product team to develop innovative solutions utilizing new types of data.
Leverage modern technologies: work with cloud-based big data platforms for storage, distributed processing, LLMs and agents (GPT, Claude, Gemini), defining & building Gurdrails, reasoning chain as function call, planning, ML-based vectorization and embeddings, and stream analysis.

We are seeking a Customer Support Specialist, reporting to the Support Team Leader, who can resolve customer queries, recommend solutions and guide product users through features and functionalities. This position will assist our internal and external customers with platform related questions via our ticketing system process and triage incoming tickets, develop and maintain a professional level of proficiency with our specific systems and technologies. To be successful in this role, you should be an excellent communicator who's able to earn our clients trust, demonstrate excellent time management skills and be passionate about customer service and self-improvement. An ideal candidate should be a great brand ambassador who is willing to go the extra mile to ensure customer satisfaction. This role is hybrid, working from our location in the bursa in Ramat Gan, Israel.
Responsibilities:
Onboarding new users to the system, including user adoption
Administration of pending orders and payments
Reconciliation of all company orders to confirm the correctness of data
Identification of areas of improvement, both in process and product
Promptly responding to customer queries via ticketing system, emails, phone
Liaising with colleagues or managers to find the best solutions to customers issues
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
Oversee and address any support and/or technical issues associated with clients and suppliers throughout interactions.

Were looking for a Cloud Security Researcher to drive runtime threat research for our Cloud Detection and Response (CDR) capabilities - understanding how attackers behave inside live cloud workloads and turning that into detections that protect our customers. As a senior member of the team, youll also mentor our junior researcher.
On a typical day youll:
Research attacker tradecraft against live cloud workloads - compute, containers, Kubernetes, serverless - covering execution, privilege escalation, persistence, lateral movement, and evasion
Analyze telemetry from AWS CloudTrail, GCP Audit Logs, Azure Activity Logs, and runtime/sensor data to investigate threats and translate findings into detection logic
Partner with sensor and detection engineers on feasibility, coverage, and signal quality
Run threat simulations and attack emulation to validate coverage and surface gaps
Track emerging threats and CVEs across AWS, Azure, and GCP, feeding them into detection priorities
Produce externally publishable research - blog posts, whitepapers, threat reports - and represent us at conferences and webinars
Mentor our junior researcher in detection engineering, runtime analysis, and research rigor.

Responsibility for Maintenance, Research and Development of Critical Cyber Platforms and Systems to ensure high-standard operational continuity
Direct interface and Communication with Diverse Stakeholders and Users
Addressing Complex Technological Challenges in the Cyber Domain including extensive familiarity with communication methods, endpoint devices, network components and resilience issues
Design and Implementation of Systems in Advanced and Diverse Infrastructures, supporting projects from the initiation phase through operational deployment in the field.

We are looking for people who are passionate about leading technology to the extreme. If you are striving to develop an innovative product, make an impact, and work with the industrys brightest talent as part of one of the fastest-growing and successful startups around

What will you actually be doing?
End to end development of features and systems that are used daily by key stakeholders, both internally and externally.

A technical focal point for software development best practices and design of main components, services and systems.

Integrate AI into the company applications.

Improve development workflow with AI capabilities.

Be part of an organic team developing in a fast paced environment based on CI/CD.

Investigate, implement and share new technologies and ideas.

We're looking for exceptional Senior Back-End JavaScript developers, with expertise in Node.js. MongoDB, Express, Kubernetes, RabbitMQ, Cassandra and Snowflake.
In this role, you will take full ownership of product and feature development, using cutting-edge technologies, in a fast-paced and professional agile environment.
*Hybrid position.
Responsibilities:
End-to-end feature development, from conception to production.
Participate in system design and architecture planning, for optimal software performance.
Take on independent responsibilities, while contributing to the team's collective goals.
Actively learn, adapt and stay up-to-date with the evolving tech landscape, including best practices.

This model is growing, and we're looking for someone to own how it evolves and stays healthy.
This is not a hands-on execution role. You won't be designing screens day-to-day. Instead, you'll maintain the system that makes PM-led design possible, set the quality bar,
and be the UX voice that keeps the team consistent as they ship.
The right person finds more leverage in shaping how an organization designs than in doing the design work themselves.

What You'll Do
Own our design system - components, patterns, tokens, documentation - at a level that PMs can reliably use without hand-holding.
Build and maintain the AI prompting guides and design templates PMs use to generate designs with Claude.
Review high-stakes flows and new patterns before they ship, with clear, opinionated UX feedback.
Coach five PMs with varying UX maturity - mostly async - helping them produce more consistent, considered designs over time.
Define and hold the UX standards the whole team works to.

Founded in Tel Aviv in 2016, UVeye is a computer vision and data company that creates automatic vehicle inspection systems to encourage road safety and increase transparency across the automotive industry. With key partnerships including General Motors, Volvo, and CarMax among others, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 250 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We are looking for an IT Support Specialist for our IT team in the Tel Aviv office.
A day in the life and how you’ll make an impact:
* Own day-to-day IT support - hardware, software, connectivity, and AV issues with a focus on fast, thorough resolution and clear communication with end users
* Manage device provisioning and onboarding: JumpCloud enrollment, Okta user setup, and laptop configuration across Mac, Windows, and Linux, ensuring every new hire is fully operational from day one
* Support and maintain conference room AV systems - PTZ cameras, mixers, microphones, displays, and speaker setups and create user guides so employees can run their own meetings confidently
* Maintain and document server room infrastructure: cable mapping, backup appliance inventory, DGX GPU server maintenance, and network hardware (access points, switches, firewalls)
* Coordinate and execute scheduled maintenance windows for critical infrastructure, including DGX server upgrades, network changes, and cabling projects — planning carefully to minimize business impact
* Take ownership of IT projects end-to-end, including Role-Based Access Control (RBAC) rollouts across departments, SaaS license tracking, and vendor onboarding
* Collaborate with Legal, Security, and HR on compliance requirements — including GDPR and Israeli Privacy Law — and contribute to internal security initiatives such as penetration testing and DLP
* Manage vendor relationships: sourcing and comparing quotes, opening purchase requests, tracking deliveries, and coordinating installation schedules
* Keep our Jira ticketing system clean and current — resolving tickets within SLA targets and maintaining accountability against KPI metrics the team tracks weekly
* Contribute to IT process improvement: writing runbooks, producing internal guides, and identifying opportunities to automate or streamline repetitive tasks

We are looking for a proactive and people-oriented HR & Talent Acquisition Specialist to join our team.
This role is focused primarily on recruitment activities (approximately 80% of the role), alongside additional HR-related responsibilities.
Talent Acquisition:
Support recruitment processes for technical and business positions, primarily in Israel and the US
Open and publish job postings across relevant platforms
Conduct proactive sourcing activities through LinkedIn and additional channels
Screen and review resumes
Conduct HR phone interviews
Coordinate interviews with hiring managers
Manage candidate communication throughout the recruitment process
Conduct reference checks
Maintain recruitment pipelines and hiring trackers
Additional Responsibilities:
Support employee experience and welfare initiatives
Manage intern placements and relationships through internship programs and partnerships
Support the companys employer branding and social media activities
Take part in onboarding processes for new employees.

We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved - people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.
If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at our company.
About This Role:
As the Business Development, Strategic Initiatives, you will serve as the "Demand-Side Translator" and the critical bridge between the worlds most advanced AI labs and our companys internal Product, Engineering, and Capacity (DIG) teams. You aren't just closing deals; you are architecting the evolution of our cloud platform. By owning strategic relationships with industry leaders, you will integrate complex architectural needs-from networking requirements to storage I/O constraints-directly into our product roadmap and capacity planning. Your work ensures that Crusoes infrastructure is built with surgical precision to meet the demands of the next generation of AI.
The ideal candidate is a "rare hybrid" who possesses elite commercial acumen and a deep technical foundation in cloud infrastructure. You are the ultimate midfielder, capable of discussing K8s and KV caching with engineers in the morning and negotiating $200M+ TCV compute contracts with C-suite executives in the afternoon. You understand the full vertical chain, from how a utility deposit in Texas impacts silicon supply to how a GPU allocation influences the final product delivered to the customer. This is a full-time position dedicated to aligning the future of computing with the future of the climate.
What Youll Be Working On:
Strategic Deal Orchestration: Lead and close nine-figure, multi-year compute and managed inference deals with the worlds top AI developers to drive massive-scale revenue growth.
Customer-Driven Roadmap Integration: Translate the highly technical requirements of "whale" clients into actionable directives for our companys Product and Engineering leadership to ensure our platform stays ahead of market needs.
Cross-Functional Synchronization: Partner closely with the Data Center Infrastructure (DIG) and Energy teams to map customer model architecture impacts directly to power procurement and site planning.
GTM Strategy & Commercialization: Drive the go-to-market motion for complex new offerings, including Managed Inference, Managed K8s, and Bare Metal clusters, ensuring Sales and Marketing are equipped to win.
Stakeholder Management: Act as a technical authority and lead negotiator, influencing C-level executives both internally and externally to align long-term infrastructure investments with customer demand.
Process Improvement & Risk Mitigation: Identify potential bottlenecks in the silicon supply chain or power allocation early, developing strategies to mitigate risks before they impact customer delivery.