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We're looking for our first-ever Product Manager to join and help shape the future of our platform and company. This is a foundational role with the opportunity to set the tone for product thinking, processes, and impact across the organization. You'll work closely with engineering, design, and customers to lead the ideation, development, and delivery of features that solve deep technical challenges for DevOps, SREs, and platform teams.

Own a strategic domain of our platform, and define and deliver the product roadmap.
Translate customer needs, technical requirements, and business goals into clear, well-scoped product features.
Collaborate with Engineering and Design to define, spec, and deliver features in an agile environment.
Lead customer discovery efforts to deeply understand workflows, pain points, and opportunities.
Define and track KPIs to measure product success.
Build and implement product processes and best practices as the first product manager.
Conduct competitive research and stay ahead of infrastructure product trends.
Influence product strategy and company direction as a key member of the team.

We are rapidly expanding and seeking an experienced, technologically savvy Account Executive who loves selling cloud infrastructure or DevOps products. As a member of our growing Sales team, you'll work alongside the founding team and engineers to dramatically influence the future of our users' infrastructure and help develop new sales channels by reaching diverse audiences throughout organizations.

Own the entire sales process from beginning to end, with the help of a Sales Engineer - qualifying and following up with leads, developing and delivering pitches, helping with contracts and pricing, and closing deals directly.
Manage your pipeline of leads and opportunities generated from inbound and outbound sources.
Analyze sales motion performance and consistently iterate to improve it.

abra professional services is seeking Technical Support Specialist to provide top-tier support to customers worldwide via email, Zendesk ticketing system, and phone calls. In this role, you will handle complex technical issues, analyze logs, and develop a deep understanding of SaaS workflows. The position requires strong analytical skills to perform Root Cause Analysis (RCA), deliver creative solutions, and clearly communicate technical explanations in English — including guiding users in cases of incorrect usage.
Key Responsibilities: Ticket Management: Manage support tickets using Zendesk, ensuring full documentation and adherence to SLA (Service Level Agreement). Technical Troubleshooting: Analyze log files and use tools such as Elasticsearch, Kibana, or similar platforms to identify and resolve issues. Root Cause Analysis: Diagnose whether issues stem from system bugs or user errors, including proper documentation in bug tracking systems. Collaboration with R&D: Open and manage bugs in Azure DevOps, including attaching logs, screenshots, and detailed technical information. Customer Communication: Provide clear, professional responses in English, including technical explanations, guides, and references to the Knowledge Base. Documentation & Knowledge Sharing: Maintain and update FAQs, create user guides, and support internal knowledge transfer across teams. Escalation Management: Escalate complex issues to higher-tier support when necessary.

● Lead projects and R&D processes through the entire SDLC (from planning to release).

● Reduce bottlenecks across functions (including Product) by mapping handoffs across Eng/Product/QA/DevOps/Support/CS and removing blockers to improve cycle time, throughput, carryover, and blocker age.

● Create visibility with data by publishing concise weekly delivery health updates (status, deltas, decisions, risks) dashboards. Provide heads-up and enablement notes for Product, Support, and CS.

● Lean agile enablement by facilitating planning/standups/reviews as needed. Tune ceremonies to be lightweight and outcome-focused. Step into the scrum master role when needed.

● Own P0/P1 bugs & strategic delivery: Single-threaded ownership of timelines, dependencies, and risks for strategic initiatives; run a fast-track protocol for P0/P1 issues (intake → triage SLAs → assignment → fix/verification → stakeholder updates)

● Lead our release process, ensuring high-quality releases on time and clear communication

We are looking for a strategic and hands-on Automation Engineer for our Quality Engineering Department to lead the development of cutting-edge automation solutions. This role is pivotal- join us in leading the transformation of our automation strategy and redefine how we build, test and deliver secure software at scale.
We work in a flexible, hybrid model, so you can choose the home-office balance that works best for you.
Key Responsibilities:
Design and implement comprehensive system-level and end-to-end automated test suites that ensure broad and deep coverage across our product ecosystem.
Create automated test frameworks, design and implement test cases, and write code to improve software testability
Develop and execute automated tests across various layers, including API, UI, database, integration, and end-to-end scenarios.
Integrate automated testing into CI/CD pipelines using Azure DevOps, and modern continuous delivery practices.
Work with microservices architectures, cloud environments (primarily Azure), and containerized platforms such as Docker and Kubernetes.
Gain deep knowledge of the platform, its products, components, and cross-product integrations, serving as a quality advocate across the organization.
Drive the adoption and implementation of automation-first and shift-left practices, embedding quality into every stage of the development lifecycle.
Collaborate closely with R&D, DevOps, Project Managers and Product teams to integrate testing into CI/CD pipelines and production environments.

Were looking for a Security Architect to join our Information Security department.
You will work closely with the Product, R&D, DevOps and IT teams and serve as the focal point for identifying and resolving complex security challenges and owning the secure design of internal applications and cloud infrastructure from the ground up.
This is a hands-on Architect position that ensures our products and work environment adhere to the stringent security.
Responsibilities
Own security architecture reviews for internal applications, new features, and 3rd party integrations
Lead threat modeling sessions with R&D and Product teams throughout the SDLC
Define and maintain security design standards across authentication, authorization, networking, and application layers
Be the go-to expert for cloud security on AWS, including IAM, network segmentation, and workload protection
Embed security gates into existing agile and DevOps workflows without killing velocity
Work closely with DevOps and IT on secure-by-default cloud and corporate environment configurations
Lead risk-based remediation programs across architecture findings
Advise the CISO on evolving threats relevant to our stack and business model
Identify and propose capability improvements across the security architecture.

Own the content strategy and editorial calendar for the blog and technical content across the funnel.
Produce and commission engineer-grade work: architecture deep dives, benchmarks, how-tos, and thought leadership.
Own SEO end to end, and build for AEO and GEO so ScaleOps surfaces inside AI answers, not just the blue links.
Track rankings, organic traffic, and AI answer visibility, and turn the data into a continuous optimization loop.
Manage the WordPress blog end to end, plus external agencies and freelancers from brief to delivery.
Activate internal experts, especially the developer advocate and engineering, as sources and contributors.
Run the engine AI-first, using AI across research, drafting, optimization, and repurposing to multiply output.

We are seeking an experienced Software Architect to lead the technical vision and architectural strategy of our cloud-native SaaS platform. Our team develops an Azure-based platform for building AI agents and integrating them with telephony and voice communication systems, enabling intelligent, real-time customer interactions at scale.
Our platform is built on a large-scale, distributed microservices architecture powered primarily by Node.js and deployed on Kubernetes. The technology stack includes Docker, Terraform, Azure cloud services, and advanced AI technologies such as Large Language Models (LLMs), Text-to-Speech (TTS), and Speech-to-Text (STT) services.
The ideal candidate combines deep software architecture expertise with strong hands-on engineering capabilities. They bring a proven background in cloud-native platforms, distributed systems, modern DevOps practices, and AI-driven application development. Comfortable operating across architecture, infrastructure, and implementation layers, they thrive on solving complex technical challenges.
Responsibilities:
Define and evolve the overall system architecture and technical roadmap.
Drive architectural decisions that ensure scalability, reliability, security, and performance.
Establish engineering standards, best practices, and design principles across development teams.
Provide technical leadership and mentorship to engineering teams throughout the software development lifecycle.
Collaborate closely with product, engineering, and operations teams to deliver high-quality solutions.
Participate hands-on in architecture reviews, system design, code reviews, troubleshooting, and performance optimization.
Lead cloud-native and DevOps initiatives, ensuring efficient deployment, monitoring, and operational excellence.
Promote and leverage AI-assisted development tools and practices to improve engineering productivity, code quality, and delivery velocity.

We are seeking an experienced Senior Staff Backend Engineer for our new generation Digital Vault (DV) SaaS product. You will be responsible for building core SaaS offerings on top of an AWS serverless stack using Python, CDK, and other cloud technologies. You will work with a collaborative team of developers, architects, DevOps, and QA to produce top-notch services from planning through production.
Your Impact
Build and maintain core SaaS products using an AWS serverless stack, Python, and CDK.
Collaborate within an agile team through the entire development lifecycle, including architecture, design, testing, and automation.
Work with developers, architects, DevOps, and QA members to produce high-quality services and maintain high standards.
Engage in all aspects of the development lifecycle, including handling production-care and responding to customer feedback.

We are seeking an experienced Senior Staff Backend Engineer for our new generation Digital Vault (DV) SaaS product. You will be responsible for building core SaaS offerings on top of an AWS serverless stack using Python, CDK, and other cloud technologies. You will work with a collaborative team of developers, architects, DevOps, and QA to produce top-notch services from planning through production.
Your Impact
Build and maintain core SaaS products using an AWS serverless stack, Python, and CDK.
Collaborate within an agile team through the entire development lifecycle, including architecture, design, testing, and automation.
Work with developers, architects, DevOps, and QA members to produce high-quality services and maintain high standards.
Engage in all aspects of the development lifecycle, including handling production-care and responding to customer feedback.

We are seeking a passionate and experienced AWS Solution Architect to join our dynamic team. In this role, you will play pivotal part in crafting innovative solutions for our clients, showcasing cutting-edge technologies, and driving the adoption of true cloud and cloud-native environments.
Responsiilities:
Design and deliver tailored cloud solutions for clients, addressing their unique business needs.
Present and demonstrate innovative technologies and solutions to clients, highlighting their technological value and business impact.
Conduct technical demonstrations (demos) to illustrate the capabilities and benefits of offerings.
Act as a technology evangelist, promoting advancements in public cloud solutions, and cloud native technologies.
Bridge legacy infrastructure environments with public cloud technologies, including Kubernetes, serverless, etc.
Collaborate with cross-functional teams to ensure seamless integration of solutions and customer satisfaction.

we are looking for a MLOps Team Lead.
As an MLOps Team Leader , you will own our AI infrastructure and backend engineering efforts, leading a team at the intersection of systems design and machine learning to build the engineering systems that turn Deep Learning and Computer Vision research into reliable, scalable production features.
What Youll Be Doing:
Lead MLOps Engineering: Own the roadmap and execution for a team of backend and AI infrastructure/MLOps engineers, setting technical direction, removing blockers, and holding the bar on delivery quality.
Build Production AI Systems: Design and implement production-grade, end-to-end AI solutions, including agentic workflows, that integrate Deep Learning models and Computer Vision algorithms into real features. Own the offline experimentation and validation layer, including POC environments that let the Algo team move from research to production confidently.
Architect Data Platforms: Drive the design and implementation of scalable data platforms and pipelines that power AI capabilities reliably and with an eye on cost and scale.
Cross-functional Collaboration: Work closely with the Algorithms and Data teams to tackle complex, real-world problems, translating research into shippable, maintainable systems.
Elevate Engineering Standards: Champion Software Engineering and System Design best practices across the group, introducing the right methodologies, tooling, and culture of craft.
Who You Are:

We're looking for a Senior Project Manager who combines strong technical depth with exceptional leadership and execution skills.
As a key member of the LevelUP organization, you will:
Lead strategic AI transformation programs across engineering organizations
Drive adoption of AI-powered tools, workflows, and best practices
Partner with senior technology leaders, architects, engineering teams, and product organizations
Manage complex, cross-functional initiatives involving multiple global teams across Israel and the United States
Define success metrics, track business impact, and communicate progress to executive leadership
Navigate ambiguity, remove blockers, and ensure successful delivery in a fast-paced environment.