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Were looking for a talented IT Support Specialist to join our growing IT team and support IT activities, provide services to employees and be involved in planning and implementing IT projects.
Responsibilities
Act as the primary contact for IT-related inquiries and resolve technical support requests through in-person interactions, email, and ticketing systems.
Diagnose and resolve complex hardware, software, multimedia, network, and security issues with advanced troubleshooting.
Fully support, configure, maintain, and optimize end-user equipment and IT infrastructure, including systems and networks.
Oversee IT aspects of employee onboarding/offboarding, utilize automation to streamline processes, and manage devices across sites using MDM for synchronization and security.
Identify urgent technical issues, escalate as necessary, and collaborate with technical teams to ensure effective IT operations.
Provide clear guidance, training, and support, acting as an internal tech consultant to enhance user experience.
Implement and maintain IT best practices by evaluating and adopting new technologies to enhance process improvements and IT capabilities.

We are seeking experienced and highly motivated technologists with profound technical depth and exceptional interpersonal skills to join our team. In this critical AWS Solution Architect role, you will be instrumental in leading technical workshops and advising customers on pivotal architectural and strategic IT decisions. You will design highly scalable, flexible, and resilient cloud architectures that directly address our customers' unique business challenges.

As a trusted customer advocate, you will guide organizations in understanding and implementing best practices for advanced cloud-based solutions. A key focus of this position is connecting cutting-edge technology with measurable business value. The ideal candidate is passionate about cultivating deep expertise in AWS technologies and possesses broad knowledge of how applications and services are constructed using the AWS platform.

You will need strong customer-facing skills to effectively represent our company within a customer's environment, confidently leading discussions with senior personnel. Your technical background will enable you to easily interact with and guide software developers and architects. We are looking for an individual skilled in architecting robust, secure, and compliant cloud solutions that support mission-critical needs.

Summary Responsibilities:
Lead technical workshops and provide expert architectural and strategic IT advice to customers.
Ensure the successful building and migration of applications, software, and services onto the AWS platform.
Develop and present detailed solution documentation, such as High-Level Design (HLD) and Low-Level Design (LLD) documents, architecture diagrams, Statements of Work (SOWs), and compelling solution presentations, to both technical and non-technical stakeholders.
Educate customers on best practices to ensure their cloud solutions are optimally designed for successful deployment.
Collaborate with internal teams to ensure high-quality outcomes and customer success.
Capture and share valuable knowledge with our wider network of technical experts and the community.
Act as a crucial technical liaison between customers and our internal DevOps, FinOps, and account management teams.

· Assist in the design and development of electronic boards and sub-systems · Building and Integrating Prototypes, calibrate and test them o Verify that the related documentation is correct and adequate- in case this documentation was provided o Assist in writing such documentation – in case of prototypes · Support verification and integration processes of electrical Circuits/sub-systems · Collaborate with multidisciplinary engineering teams o Participate in testing activities, analyze results, and document findings

we are looking for a Technical Lead
Responsibilities
Act as a feature owner, driving the design, development, and delivery of key components in RADCOMs high-performance monitoring system.

Take technical ownership of major projects, ensuring high-quality architecture, performance, and scalability.

Design and implement efficient algorithms and data structures to optimize system functionality.

Identify system bottlenecks and implement optimizations for high-speed performance in a multi-threaded, real-time environment.

Oversee the full software development lifecycle, from architecture and design to deployment and production support.

Work closely with cross-functional teams (Product, DevOps, QA, R&D) to define technical requirements and align on project goals.

Conduct code reviews, enforce best practices, and drive technical improvements across the codebase.

Stay up-to-date with emerging technologies, evaluating their potential impact on system performance and scalability.

We are looking for a motivated and customer-oriented Helpdesk Technician to provide technical support to our employees. As a key member of the IT team, you will be the first point of contact for technical issues and will help ensure smooth day-to-day operations by resolving hardware, software, and network problems promptly and efficiently.

Responsibilities
Serve as the first point of contact for users seeking technical assistance (via ticketing system, email, or in-person).

Providing end-user support to all employees globally.

Troubleshoot and resolve hardware, software, and network-related issues.

Provide support for Windows, macOS, Microsoft Office, email systems, and other standard software.

Set up and configure new user accounts, computers, and mobile devices.

Escalate complex issues to higher-level IT staff as needed.

Maintain documentation of support activities and technical procedures.

Assist in maintaining IT inventory and tracking assets.

We are looking for a talented Support Engineer to join our Customer Experience team.

Youll partner with internal teams and external stakeholders to troubleshoot technical issues, enhance documentation, and deliver outstanding support for our trading platforms and internal systems.

Within our B2B2C model, youll collaborate directly with brokers stack holders to support trading end clients, ensuring both our partners and their clients enjoy a seamless, high-quality experience.

This is a hands-on, technical support role in a fast-paced environment perfect for someone who thrives on solving complex challenges, improving internal tools, and working across multiple departments.

In this role you will:
Troubleshoot and resolve complex technical issues across our products
Research, analyze, and escalate issues as needed.
Provide top-quality support to B2B clients and internal users.
Follow standard procedures for proper escalation of unresolved issues and other customers needs to the appropriate internal teams.
Build and maintain strong customer relationships.
Contribute to documentation and internal knowledge base articles.
Stay up to date with company products and tools to support requests in the best possible way.

we are looking for a DevOps Engineer