We are seeking a dynamic and experienced Director of R&D Operations Product Delivery to lead and scale operational excellence across R&D and Product organization. This senior role sits at the intersection of strategy, execution, enablement, and delivery - driving focus, efficiency, and alignment across engineering and product. Your leadership will ensure that our roadmap planning, execution frameworks, and release delivery processes are optimized to support rapid growth and innovation.
Key Responsibilities:
R&D Operations & Excellence:
Define and enforce product development and execution frameworks, including roadmap planning, quarterly planning, agile ceremonies, KPI governance, and retrospectives.
Drive execution excellence by monitoring roadmap progress, identifying and removing blockers, and ensuring alignment across teams, groups and organizations.
Own and optimize operational KPIs, major incident management processes, Jira workflows, and budget governance.
Champion best practices in agile methodologies, continuous improvement, and cross-functional collaboration.
Requirements: 5+ years of experience in Product/R&D Operations, Program Management, or Product Delivery within a global SaaS or technology-driven environment.
Proven track record scaling operations and delivery in fast-growing, high-velocity organizations.
Strong expertise in product lifecycle management, agile methodologies, and software development workflows.
Highly analytical, comfortable with KPIs, dashboards, and data-driven decision-making.
Excellent communicator with high emotional intelligence and strong stakeholder management skills.
Experience with tools such as Jira, Confluence , salesforce
Demonstrated ability to lead and develop teams, including managers and cross-functional specialists.
Nice to have:
Experience in B2B SaaS fintech or HR tech environments.
Background in scaling global teams and processes across distributed organizations.
This position is open to all candidates.