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Power the Future with us!
At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. The Tier 1 team has a dynamic and energetic environment; The team plays a major part in providing the first line support to SolarEdge's customers. We provide quality and professional support, and deeply involved with variety departments and interfaces with other parties in the company. You will be the initial point of contact for customers and contractors regarding technical matters, providing support or escalations per need. You will respond to phone calls, emails and chats in a fast and service orientation manner, by explaining and resolving technical situations to non-technical individuals. By joining us, you’ll have the opportunity to troubleshoot and support various hardware & software configurations and run appropriate testing & diagnostics, provide our customers with a professional support and interface. What you'll be doing:
* Act as the first point of contact, interacting with customers using multiple support channels (phone, email, chat, CRM)
* Provide technical support, troubleshooting and diagnosis of SolarEdge's products (inverters, optimizers, monitoring portal etc.) By using vast knowledge – product schematics, data stored in knowledge base and other sources of information
* Document all information and activities and upload it into the CRM
* Resolve technical issues using SolarEdge's tools (according to permission level)
* Escalate unresolved cases to the relevant tiers
* Work with Customer Service Logistics to validate authorization for the release of parts needed to resolve problems encountered by customers
* Participate in team meetings and collaboratively work with overseas colleagues to resolve customer complaints.

Country:
Israel

City:
Herzliya

We are looking for a creative AI/HPC software architecture intern to define the future high performance computing and networks. As a part of the team you will lead research, development, and deployment of innovative solutions in the networking hardware, programming environments, and system software to make future high-end computer systems more performant, scalable, and more usable. Come join the team and see how you can make a lasting impact on the world.

What you will be doing:
Creating prototypes to evaluate and motivate extensions in programming models (CUDA, NCCL, MPI, OpenSHMEM), new designs in runtimes, and new features in the network hardware.
Research, design and implement features for HPC communication middleware and Deep Learning frameworks such as TensorFlow and PyTorch.
Work with hardware architects to define the future hardware relevant for scientific applications, Deep learning, and data-intensive workloads.

XM Cyber is a global leader in hybrid cloud security. XM Cyber brings a new approach that uses the attacker’s perspective to find and remediate critical attack paths across on-premises and multi-cloud networks. The XM Cyber platform enables companies to rapidly prioritize and respond to cyber risks affecting their business-sensitive systems.
About the role: Are you a super-talent Senior Software Engineer with a deep passion for cybersecurity and a profound understanding of AI-driven attack techniques? We are looking for a highly professional and responsible R&D member to join our team.
This role is for someone who thrives on technical challenges and is ready to leverage their expertise to identify, analyze, and defend against advanced cyber threat
Responsibilities: As a Senior Software Engineer in R&D, you will be a key player in the design, development, and deployment of our cybersecurity platform. Your responsibilities will include: ? Leading the research and implementation of techniques to identify and mitigate AI-related attack methods, such as data manipulation and adversarial attacks on security systems. ? Developing and integrating new security features into our platform to proactively defend against modern cyber threats. ? Collaborating with our team to define technical requirements and architectural solutions for cutting-edge security features. ? Tackling challenging technical problems at the intersection of cybersecurity and low-level systems.