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We are expanding our Customer Support Engineering squad with a key hire who will be essential in driving the accessibility success of our enterprise partners.

In this role, you'll engage directly with customers to untangle deep technical challenges within our tools and adjacent tech stacks. You will take ownership of your ticket queue-reproducing complex issues, documenting bugs, and implementing creative workarounds-while also monitoring self-service channels and building out our internal knowledge base. This is your opportunity to collaborate with Product, Engineering, and Sales to shape our roadmap and ensure our users thrive.

You'll be part of a highly skilled, innovative group of support experts and technical account managers who are truly motivated by our mission and the fast-paced nature of the accessibility domain.

Your Impact

Provide expert technical support to our enterprise customers, resolving complex issues and ensuring smooth implementation of our accessibility tools via tickets and occasional meetings.
Manage a personal queue of support tickets, prioritizing by urgency and business impact.
Reproduce customer issues, devise and implement workarounds, and file well-documented bugs.
Educate and empower customers by creating code and framework examples and documentation.
Collaborate with Engineering and Product to escalate bugs and customer-requested feature enhancements.
Contribute to internal knowledge bases and processes, streamlining support workflows and improving team efficiency.

As the ultimate technical expertise within our Customer Support Engineering organization, you will own the most challenging escalations across the entire Evinced ecosystem, spanning web and mobile SDKs and diverse product frameworks.

This is a deeply hands-on mission for an engineer who thrives on dissecting unfamiliar code to resolve complex bugs at the source, effectively reducing the defect and feature-request burden on our core Engineering teams.

You will collaborate with a world-class group of support specialists, solution engineers, and TAMs who are united by a genuine passion for disruptive technology and our inclusive global mission.

Your Impact

Own resolution of the most complex, escalated technical issues across our multi-product portfolio, from reproduction to root cause to fix.
Support resolving bugs across different frameworks and languages.
Serve as the Tier-3 escalation point for Tier-2 support engineers and TAMs; own the boundary between Support and Engineering.
Partner closely with Engineering and Product on triage, prioritization and fixes, and drive faster resolution of customer-impacting defects.
Build diagnostics, tooling and knowledge content that scale the team's ability to resolve issues without pulling in engineering.
Mentor Tier-2 engineers and raise the technical bar of the support organization.

Joining our TAM organization, you will spearhead a first-of-its-kind digital engagement tier at Evinced - a scaled, digital-touch model built to ensure the long-term success of our customers.

This is a hands-on, customer-facing position that blends technical expertise with strong relationship management.

Youll serve as a trusted technical advisor - blending proactive account health and usage monitoring with hands-on support for customer implementations and optimization of our accessibility solutions. Youll onboard & guide customers through complex technical challenges, help them maximize the value of our products, and influence product direction through real-world customer feedback.

You'll be joining a team of highly skilled technical professionals passionate about solving hard problems and making a meaningful impact.

Your Impact

Own the health of a large portfolio of customers in a (mostly) digital engagement model, making sure product usage is healthy and customers are happy and getting the best of our value.
Proactively monitor account-health signals (usage, adoption, tenant health) and raise flags on churn risk early.
Run scaled engagement: one-to-many communications, targeted check-ins, schedule user interviews, and self-service resources.
Drive adoption and time-to-value across your book through proper onboarding and enablement.
Own a portion of the support tickets for your customers, resolving what you can and escalating cleanly, both to deepen your technical knowledge, understand customers' pain, and to relieve load on the Support team.
Partner with TAMs, Account Executives, Support, Engineering and Product to surface at-risk accounts and hand off expansion signals to the Account Executives.
Help build the digital engagement playbook, templates and knowledge content as the tier is created from scratch.

We are looking for a SQL Developer to join our Information Systems Billing team!
The team is responsible for developing and maintaining business-critical SQL Server solutions that support the companys billing processes, data integrations, and organizational projects.

Responsibilities:
Develop complex business processes using Microsoft SQL Server.
Develop and maintain Stored Procedures, Functions, and Views.
Build and maintain SSIS packages for data migration and integration processes.
Develop data conversion and ETL processes.
Integrate data between multiple systems and databases.
Design, optimize, and maintain SQL indexes for high-performance environments.
Perform Unit Testing to validate developed solutions.
Work closely with business stakeholders to implement business requirements.
Write clean, maintainable, and well-documented code.

We are looking for an experienced RT Embedded Software Engineer to join a software division developing advanced radar and intelligence systems.

The role involves C/C++ development in Real-Time environments, system-level integration, and close collaboration with multidisciplinary hardware and software teams.

Responsibilities
Develop C/C++ software for Real-Time radar and intelligence systems.
Analyze and write system and software requirements.
Perform testing, optimization, debugging, and system-level integration.
Work in Host and Target environments.
Develop software for VxWorks and Embedded Linux operating systems.
Work with Docker-based environments.

We are looking for a Manual QA & Integration Engineer to work on complex systems. The role primarily focuses on manual software testing, alongside integration activities in laboratory environments and at customer sites.

During specific periods and according to project needs, integration activities may temporarily become a significant part of the role.

Responsibilities
Performing unit-level and system-level software testing, including test result analysis.
Analyzing requirements, writing test documentation, and conducting test reviews.
Identifying, analyzing, and resolving complex issues in real time.
Reporting defects and performing retesting following their resolution.
Performing end-to-end integrations in laboratory environments and at customer sites, including on-site system implementation.
Leading tasks and collaborating with multiple stakeholders, including development teams, product managers, and customers.

Your Role:
Design, develop, and maintain complex, scalable, and high-performance systems with a focus on writing clean, efficient, and maintainable code.
Collaborate with cross-functional teams, including product managers and architects, to implement technical solutions aligned with business objectives.
Provide input on architectural design and participate in technical planning to ensure long-term maintainability and compliance with standards.
Identify and troubleshoot production issues, conducting root cause analysis and implementing fixes to ensure system reliability.
Contribute to code reviews and technical discussions, sharing knowledge and fostering a culture of collaboration and continuous improvement.
Your Opportunity:
Develop critical components and systems that drive business outcomes, while maintaining and enhancing core infrastructure for scalability and reliability.
Participate in the design and development of new features, integrations, and enhancements to software applications, databases, and interfaces.
Support and improve automated testing and deployment processes to ensure smooth delivery of new features and system updates.
Collaborate with other senior engineers to drive the technical direction of projects and ensure high-quality software delivery.
Learn how to use the modern AI tools effectively and responsibly.

We are looking for a Senior RT Embedded Engineer to join our design and development team, responsible for the full-cycle development of an innovative 4D imaging radar for the automotive sector. You will take a lead role in design and implementation of real-time software for a multi-core automotive SoC platform, consisting of embedded cores, DSPs and dedicated accelerators.

What will you do?
Be part of full-cycle development of embedded SW for innovative automotive radars.
Take a lead role in embedded system SW design and implementation on the industrys cutting-edge embedded SoC.
Integrate the teams SW over the real-time embedded controller. Bring SW to validation readiness to the validation team. Bring SW to the test vehicles.
Specify and balance system-SW requirements to achieve the run time restrictions of the compute platform.
Work in collaboration with the CTO and Algorithms team.

Required Senior SW Engineer [Codegen]
We are modernizing analytics infrastructure with the first purpose-built ASIC processor, the Analytics Processing Unit (APU), for analytics and AI data workloads. Delivering up to 100x faster Apache Spark performance while cutting infrastructure TCO by 90%, the APU executes analytics operations directly in silicon with seamless integration and no code changes.
Job Description:
Join a multi-disciplinary team of experts operating at the core of our software stack
Lead the design and implementation of highly efficient algorithms that maximize our performance
Develop time-critical Python components that translate database operations to performant, hardware-optimized C++
Co-design the next generation of our architecture alongside Hardware & Software engineering leads
Research state-of-the-art algorithms and techniques for data analytics and hardware acceleration
Fly high with the SW, and dive in for a byte of the HW.

We are looking for a Senior DSP Software Engineer who will lead design and implementation of our innovative signal processing algorithms on the industry cutting-edge target platform, consisting of embedded cores, DSPs, and dedicated accelerators.

What will you do:
Perform analysis, design, implementation and validation of innovative MIMO imaging radar algorithms for next generation ADAS and autonomous
vehicles on our target platform.
Participate in SW architecture design and perform signal processing algorithm porting & optimization.
Address real-time constraints in a challenging memory/compute bound framework.
Be part of a goal-oriented workgroup and dynamic research & development environment.
Work in close collaboration with CTO and SW architecture team.

Were looking for an experienced SW Team Manager to join our Simulators Team, where you'll lead the design and development of our hardware simulators - functional and performance models that serve as the source of truth, drive architectural exploration and compiler optimization.
Our simulators model diverse cores within a cutting-edge SoC designed to accelerate Big Data and Database Analytics.
You will collaborate closely with hardware and software teams, contributing to co-design efforts that influence architecture, tooling, and system-level behaviour.
Responsibilities:
Lead & grow a team of experienced engineers
Develop new hardware simulators and continue evolving existing one.
Collaborate with Architecture, VLSI, and Software teams to drive co-design initiatives.
Provide insights that influence chip architecture, compiler optimization, and system-level performance.
Develop tools that drive the chip development cycle.

Your Role:
Design, develop, and maintain complex, scalable, and high-performance systems with a focus on writing clean, efficient, and maintainable code.
Collaborate with cross-functional teams, including product managers and architects, to implement technical solutions aligned with business objectives.
Provide input on architectural design and participate in technical planning to ensure long-term maintainability and compliance with standards.
Identify and troubleshoot production issues, conducting root cause analysis and implementing fixes to ensure system reliability.
Contribute to code reviews and technical discussions, sharing knowledge and fostering a culture of collaboration and continuous improvement.
Your Opportunity:
Develop critical components and systems that drive business outcomes, while maintaining and enhancing core infrastructure for scalability and reliability.
Participate in the design and development of new features, integrations, and enhancements to software applications, databases, and interfaces.
Support and improve automated testing and deployment processes to ensure smooth delivery of new features and system updates.
Collaborate with other senior engineers to drive the technical direction of projects and ensure high-quality software delivery.

our company OT Security was established through the acquisition of a pioneering Israeli cybersecurity startup, marking a major milestone in our companys mission to provide proactive security for the world's most sensitive environments. Our solution offers critical visibility and risk management for Industrial Control Systems (ICS/SCADA), protecting essential infrastructures such as power plants, manufacturing floors, and smart buildings. While traditionally an on-premises solution designed to ensure operational continuity and prevent costly downtime, we are now evolving our technology to deliver market-leading risk visibility through advanced architectures and AI-driven capabilities. By combining deep on-premises expertise with proactive AI insights, we empower organizations to identify threats and network anomalies before any damage occurs
Your Opportunity:
Work on everything running on our OT appliance from network data collection and proprietary protocols to sophisticated logical algorithms, data manipulations, and APIs
Own your projects end-to-end, including design, development, testing, and deployment within an Agile environment
Integrate AI to proactively identify security threats
Build high-performance APIs and data-intensive systems primarily using Go
Contribute to the transformation of our core technology toward cloud- integrated architectures and advanced predictive analytics.

We are looking for an Algorithms Manager who will lead the design and implementation of the automotive imaging radar Algorithms stack.

What will you do?
Lead the team which defines and scales up our radar high performance algorithms and make them meet the ADAS and Autonomous Vehicles standards and beyond.
Drive and consistently improve our radar performance.
Identify key areas of Next Generation improvements, recommend research directions and system solutions.
Design, develop and implement Radar data analysis methodology
Be a knowledge source for automotive radar KPIs.
Work closely with different stakeholders that include external customers and internal interfaces like SW, HW, and others.

Required Lead SoC Architect
We are modernizing analytics infrastructure with the first purpose-built ASIC processor, the Analytics Processing Unit (APU), for analytics and AI data workloads. Delivering up to 100x faster Apache Spark performance while cutting infrastructure TCO by 90%, the APU executes analytics operations directly in silicon with seamless integration and no code changes.
Responsibilities:
Definition and detailed hardware specifications of subsystems in the SoC
Breaking down the sub-system architecture into microarchitectural blocks with the related firmware, and SW components.
Understanding the system in which the SoC is integrated to and designing the SoC to perfectly fit into the datacenter system.