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We are looking for a high-energy, driven Support Engineer to join our organization! We are an industry leader in knowledge management, working with Fortune 500 enterprise-level customers. If youre interested in the intersection of technology, innovation, and knowledge, this is the place to be.

The Support Engineer will work as a Support Engineer for our Support team and represent us as the professional authority in ongoing work with the technical factors from the clients side.

Responsibilities
Serve as a primary technical support contact for enterprise customers.
Receive, triage, investigate, and resolve support tickets.
Perform in-depth troubleshooting of application, system, and infrastructure-related issues.
Work closely with Development and DevOps teams on incident resolution and root cause analysis.
Participate in onboarding, upgrades, and business continuity events.
Conduct live troubleshooting sessions with customers.
Maintain documentation of issues and resolutions.

We are looking for a Senior DSP Software Engineer who will lead design and implementation of our innovative signal processing algorithms on the industry cutting-edge target platform, consisting of embedded cores, DSPs, and dedicated accelerators.
What will you do:
Perform analysis, design, implementation and validation of innovative MIMO imaging radar algorithms for next generation ADAS and autonomous
vehicles on our target platform
Participate in SW architecture design and perform signal processing algorithm porting & optimization
Address real-time constraints in a challenging memory/compute bound framework
Be part of a goal-oriented workgroup and dynamic research & development environment
Work in close collaboration with CTO and SW architecture team

We are looking for a Senior RT Embedded Engineer to join our design and development team, responsible for the full-cycle development of an innovative 4D imaging radar for the automotive sector. You will take a lead role in design and implementation of real-time software for a multi-core automotive SoC platform, consisting of embedded cores, DSPs and dedicated accelerators.
What will you do?
Be part of full-cycle development of embedded SW for innovative automotive radars
Take a lead role in embedded system SW design and implementation on the industrys cutting-edge embedded SoC
Integrate the teams SW over the real-time embedded controller. Bring SW to validation readiness to the validation team. Bring SW to the test vehicles
Specify and balance system-SW requirements to achieve the run time restrictions of the compute platform
Work in collaboration with the CTO and Algorithms team

Design Control Engineer
Responsibilities
Support the maintenance and organization of the Design History File (DHF) documentation.
Assist in completing documentation required for product releases in compliance with FDA, CE, ISO, and internal procedures.
Provide administrative support for design control activities throughout the product development lifecycle.
Support documentation related to software validation and traceability.
Assist in preparing documentation for audits and regulatory submissions.
Ensure documentation is accurate, complete, and properly filed in internal systems.

abra is recruiting a Junior Monitoring & Control Engineer. As part of the role: defining continuous monitoring for IT systems and infrastructure, including servers, networks, databases, and operating systems. Real-time detection and handling of malfunctions, development and implementation of new processes using Apache NiFi or CAWA (Broadcom). Development, maintenance, and operation of monitoring systems such as Zabbix, Netcool, SCOM, Elastic, and Grafana. In addition, close collaboration with infrastructure teams, NOC, communications, cybersecurity, and DevOps teams. Full-time position, Sunday–Thursday, located in Yoakum.

Required System Administrator
About this role
The System Administrator is a one-man-show responsible for the execution of all IT activities, managing internal and customer-facing IT projects, including planning, coordinating and executing, and participating in multi-group projects.
Specific Responsibilities:
Be the key go-to person for IT needs / projects
Execute IT activities per company IT/security policies & workplan
Administer and manage AzureAD (Entra), Office 365, and Exchange Online
Maintain cloud storage privileges & configuration and backup of SharePoint, G-Suite, etc.
Manage endpoints using Intune, JAMF, and additional MDM tools
Provide IT support for end-users such as the company employees globally and external sub-contractors, service providers, and partners, including help-desk services
Manage the IT infrastructure of the IL office, including network infrastructure, working desks, conference meeting rooms, intercom, alarm & security cameras system, IoT equipment, etc.
Manage software/HW purchases & licenses and IT inventory of the company across offices
Work with different IT suppliers to perform infrastructure projects and for support escalation
Be part of the security incident response team
Establish and implement new IT processes.

You will play a key role in leading and scaling our DevOps and Cloud operations teams. Your mission is to ensure that our SaaS platform is reliable, scalable, and efficient, while enabling engineering velocity and high-quality delivery.

This is a hands-on leadership role combining technical depth with team management. You will work closely with R&D and Product to continuously improve our infrastructure, deployment processes, and production operations.


Responsibilities

DevOps Management
Architect and manage multi-cloud infrastructure (Azure, AWS, GCP).
Own CI/CD pipelines and IaC frameworks (Terraform, Pulumi).
Define and enforce SLOs/SLAs with an SRE mindset.
Manage monitoring, alerting, and incidents.
Promote Kubernetes and scalable micro-services practices.

SecOps & FinOps
Support implementation of security best practices across cloud and CI/CD environments in collaboration with Security stakeholders.
Participate in security incident response processes when relevant.
Own cloud cost visibility and optimization processes, including tagging, monitoring, and ongoing efficiency improvements.
Support business continuity and disaster recovery.
Enforce cost-efficiency policies and guardrails.

People & Process Management
Manage and develop DevOps team.
Establish and improve operational processes to support engineering delivery and production readiness.
Foster a culture of ownership and continuous improvement.
Provide operational metrics and updates to engineering leadership.

Were looking for an experienced Product Analytics Manager to play a key role as part of the Product organization. The Product Analytics Manager will lead the domain and work closely with Product, R&D, Sales and Marketing, Customer Success, and BI to drive data-informed product and business decisions.
Key Responsibilities
Define product success metrics, usage benchmarks, and adoption KPIs across products and customer segments, ensuring alignment with our clinical and business impact goals.
Own the end-to-end product analytics framework - including event design, tracking strategy, data validation, and ongoing data quality monitoring.
Perform hands-on deep-dive analyses, working directly with raw data and collaborating with R&D and BI to ensure robust data models, pipelines, and instrumentation.
Partner with Customer Success and BI to deliver customer-centric insights and support the evolution of the product data infrastructure.
Build dashboards and analytical models to support product and business decision-making, evaluate feature performance, and establish a continuous feedback loop between user behavior and product development - using data-driven insights to challenge assumptions and prioritize high-impact roadmap initiatives.
Quantify the clinical and economic impact of our solutions by analyzing real-world encounter data to validate key performance markers such as reduction in cost of care, improved patient outcomes, and product utilization.
Translate complex analyses into clear, actionable recommendations for technical and non-technical stakeholders.
Provide professional leadership in analytics, including team management (if applicable) and contributing to the growth of the analytics function.

We are looking for an Account Manager to join our expanding Israeli-based team.

As Account Manager, you will manage our global customers and implement our solution within enterprise organizations. This role will see you participate in onboarding new customers and contribute towards maintaining a high level of satisfaction of existing customers- including the provision of training and support to customers using our products.

Responsibilities:
Manage project implementations for both new customers and those of our existing clients as their requirements grow.
Engage with our clients through meetings, email, phone or via the ticketing system.
Understand our clients' needs, tackle problems and where necessary, escalate the case to the relevant people.
Think creatively about technical issues and provide clients with workarounds when necessary.
Manage changes to the project scope, project schedule when needed.
Keep current on product releases and updates, including attending conferences and training as required to maintain proficiency.