Required Security Incident Response Group Lead - (250000G4)
What will you do?
A global provider of cybersecurity protection solutions for networks and applications. We are looking to enhance our Cloud Services, the fastest growing business, in key markets.
Security operation leadership - Oversee the daily operation by leading projects & processes, tracking tasks & progress, and mentoring of a global Incident Response (IR) group that is specialized in detection & mitigation of various network threats, such as Denial-of-service attacks, application server-side & client-side threats, botnets, and more.
Incident response leadership - Oversee & coordinate RT security incidents globally by maintaining & developing solid IR processes & playbooks, crisis management & de-escalation techniques, lead escalation calls, and identify & improve gaps in technical & operational procedures among the global security group.
Global IR team leadership - Lead and mentor a multidisciplinary cloud security group consists of security IR analysts & security experts, fostering a collaborative and high-performance culture, oversee the global recruitment & training process of new employees, and develop & maintain high performance teams with deep technical knowledge, customer orientation, and operational attitude.
Customer engagement - Ensure customer's SLA & satisfaction, build and maintain strong relationship with customers & stakeholders, and maintain regular communication through meetings, reports, and updates to ensure stakeholders are informed about security initiatives, incident responses, and risk posture.
Strategic planning - Develop & execute roadmaps, strategies, and frameworks aligned with organizational goals.
Requirements: What you need:
At least 8 years of experience in the domain of cybersecurity operations & investigations, especially in network security & incident response.
A proven & solid experience in leading & overseeing a global group from the technical & operational points of view.
A proven & solid experience in recruiting & training new employees.
Strong & deep knowledge & experience in networking, especially network protocols of various OSI layers - application layer protocols, transport and network layer protocols.
Strong & deep knowledge & experience in the domain of network security threats such as DDoS/DoS, API security, OWASP T10, etc.
Strong & deep knowledge & experience with security controls and tools such as FW, SIEM, IDS/IPS, and vulnerability scanners.
Solid experience in customer service & customer engagement during incidents and crisis.
Proven problem-solving capabilities under pressure.
Strong leadership skills.
Good communication skills and customer experience.
Fluent English.
This position is open to all candidates.