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Were seeking a tech-savvy Product Manager to lead one of our cross-functional squads. In this role, you will drive the development and success of our product, shaping solutions that enhance efficiency and automation for IT teams worldwide.

As the Product Manager, you will own the product vision and roadmap, turning complex challenges into intuitive, impactful solutions. Youll collaborate with engineering, design, and business stakeholders to deliver innovative features that empower thousands of global customers and shape the future of AI-powered IT Service Management.



Responsibilities

Lead a cross-functional squad to own and deliver AI-driven product initiatives end-to-end, from discovery to launch and adoption.
Stay at the forefront of AI technology and trends, bringing innovative capabilities into product in a practical, customer-focused way.
Partner closely with Product Design to deliver best-in-class AI experiences that are intuitive, trustworthy, and drive adoption.
Define and prioritize product requirements by combining user feedback, market trends, data insights, and stakeholder input.
Drive data-driven decision making by defining success metrics and using product analytics to evaluate impact, adoption, and customer value.
Monitor and continuously improve AI performance over time, including quality, accuracy, latency, reliability, and user trust, ensuring consistent value at scale.
Collaborate with internal teams (engineering, analytics, customer revenue, and marketing) to ensure successful execution and alignment with business goals.

we are looking for a Data Engineer to join our growing BI team. This role goes beyond building pipelines. You will help shape our data platform as a shared product - supporting analytics, reporting, and decision-making across key company data domains such as Product, Sales, HR, and others. Your work will directly influence how stakeholders interact with data today and how the platform evolves in the years ahead.

What Youll Be Doing

Architect & Own: Lead the design and development of scalable data warehouse and BI solutions. You will make early-stage architectural decisions and own their long-term impact.
Infrastructure as a Product: Build core data infrastructure and developer experiences that others rely on, ensuring high availability and system reliability.
End-to-End ELT/ETL: Solve complex integration problems by sourcing data from structured and unstructured sources using Rivery, Python, and optimal ETL patterns.
Data Quality & Governance: Implement frameworks for schema evolution, anomaly detection, and data freshness. You will determine security models based on privacy requirements and evolve governance processes.
Strategic Collaboration: Partner with Engineers, Product Managers, and Data Analysts to conceptualize data needs and represent key insights in a meaningful way.
Optimization: Assist in owning production processes, optimizing complex code through advanced algorithmic concepts to manage operational cost-benefit tradeoffs.

Were looking for an Infra Automation Engineer to join our team and take ownership of automation infra across our products.

This role blends strong software engineering skills with a quality-first mindset. Youll design and build scalable automation solutions, integrate them into CI/CD pipelines, and work closely with developers to ensure high-quality releases.

What Youll Do

Design, develop, and maintain automated test frameworks for UI, API, and integration testing.

Write high-quality automation using TypeScript and Playwright.

Integrate automated tests into CI/CD pipelines using Jenkins and GitHub Actions.

Collaborate closely with developers, product, and DevOps to improve testability and automation coverage.

Analyze test failures, debug issues, and drive root-cause resolution.

Define automation strategies and best practices to improve reliability and scalability.

We are now looking for an exceptional Product Design Director to lead our Product Design organization and define the next generation of user experience.

What Youll Be Doing

Lead the entire Product Design org, managing four Product Designers and one Content Writer while partnering closely with Product, Engineering, and Research.
Own UX strategy, vision, and north-star experience, setting a clear long-term direction for a complex enterprise product with multiple modules and workflows.
Build, evolve, and govern design system, UX patterns, and quality standards, ensuring a coherent and modern product experience across all surfaces.
Partner with Product leadership to drive PLG-focused UX, improving onboarding, activation, time-to-value, and the full self-serve experience.
Develop a deep understanding of user persona - IT teams with complex workflows - and translate that understanding into high-impact UX improvements across the product.
Work closely with Product, Engineering, and other cross-functional leaders to prioritize UX investments, influence product strategy, and ensure design impact on key user and business outcomes.
Mentor, coach, and grow designers at all levels, building a high-performing, collaborative, user-centered design culture.
Establish and evolve clear design processes, reviews, and research rituals to support quality, alignment, and fast learning cycles.
Balance strategic vision with hands-on leadership, ensuring the team executes with clarity, craft, and measurable impact.

Lead the design, development, and maintenance of backend services using Java, Spring, and modern frameworks, ensuring scalability, reliability, and security.
Architect and optimize RESTful and asynchronous APIs (GraphQL/gRPC/event‑driven) to support both internal services and external integrations.
Integrate AI agents and backend services leveraging Large Language Models (LLMs) and other machine‑learning technologies, guiding implementation best practices.
Drive system architecture discussions and decisions, participate in enterprise‑wide design reviews, and contribute to ongoing process and technology improvements.
Collaborate closely with Product, Frontend, DevOps,s and Data teams to deliver secure, robust, and scalable solutions, translating business requirements into technical specifications.
Establish and evolve CI/CD pipelines and automated testing strategies (unit, integration, load, and security tests) to ensure high code quality and smooth releases.
Diagnose and resolve complex production issues, perform root‑cause analysis, and implement corrective actions to improve system reliability and performance.

Were looking for a Senior Backend Developer to join our mission. If youre passionate about building impactful products, thrive on working with cutting-edge AI technologies, and want to push the boundaries of whats possible, this role is for you.

Responsibilities

Design and develop the next generation of leading SaaS platform, built on a Node.js microservices architecture and deployed in the AWS cloud.
Build enterprise-grade, high-performance, and scalable backend services following modern best practices and coding standards.
Continuously research, evaluate, and implement new technologies and tools to maximize development efficiency, maintainability, and quality.
Collaborate closely with Product Managers, Frontend Developers, and Designers to deliver robust APIs and seamless integrations that power innovative user experiences.
Leverage AI-driven development tools (such as Claude, Cursor, or LLM-based automation) to accelerate coding workflows, optimize performance, and maintain a competitive edge in the evolving tech landscape.