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We are a cloud-based, innovative software company specializing in quality management solutions for the pharma and medical device industries. Our flagship product, helps organizations transition from paper-based processes to electronic quality management systems (eQMS).
We are looking for a Senior Developer to join our R&D team. The ideal candidate is a creative problem solver with a passion for technology and innovation. You will play a key role in building and enhancing our platform, collaborating closely with product and professional services teams.
Responsibilities:
Develop and enhance the application
Design and implement features that improve user experience and system performance
Take ownership of tasks and deliver high-quality, scalable code
Build and maintain cloud-based microservices on AWS
Develop applications on the Force.com platform
Provide technical support for production environments
Identify and evaluate new technologies to align with business needs
Participate in code reviews and knowledge-sharing sessions
Analyze business models and customer requirements to design Salesforce solutions
Stay up to date with the latest technologies and development best practices

We are looking for a Customer Success Manger (CSM) to become an integral part of our Customer Success team. Our ideal candidate should be passionate about learning innovative technologies, organizing information / data, working according to procedures and regulatory requirements, and keen on becoming a part of a growing and dynamic team. You will succeed in this role if you are a problem solver that likes to work with people to derive the best solution for both the customer and Customer success is our top value, and this role requires individuals to be customer service oriented.

We are looking for a Quality Assurance Engineer to become an integral part of our QA team .
Our ideal candidate is passionate about learning new technologies and organizing information/data, In this role, you will be part of a manual QA testing team, working in an agile environment.

We are looking for a Project Manager - Salesforce Implementation, to join the leadership team of professional services and lead the technical engineers.
Our Product, is a leading quality management solution for the life science industry.
As a Salesforce project manager, the candidate will lead end-to-end custom Salesforce projects, ensuring successful deployment and configuration of eQMS solutions for pharmaceutical, biotechnology, and medical device companies. The candidate will be working in collaboration with product, R&D, Support, and customer success teams and with the customers.
The ideal candidate will have expertise in Salesforce administration and custom configuration, a passion for learning about new technologies, and a dynamic, fast-paced approach to project management. They should thrive in a challenging environment and bring creative problem-solving skills to the role.
Responsibilities:
Lead and manage custom Salesforce projects and tailored solutions for out-of-the-box implementations.
Translate business requirements into configuration specifications.
Utilize Salesforce configuration tools to implement customer requirements within the system.
Oversee the deployment of configurations and customizations across customer organizations.
Conduct and manage system performance testing and validation.

As a QA Validation & Test Automation Senior Manager you will lead efforts to improve software validation, enhance manual testing processes, and design and implement a cutting-edge automation platform that ensures both speed and compliance. This is a strategic and hands-on role that bridges regulatory-grade quality assurance with modern test automation practices.
Key Responsibilities
Design and implement an automation framework that supports UI, API, and backend testing.
Lead validation and testing planning, execution, and documentation in line with GAMP 5 and 21 CFR Part 11.
Evaluate and modernize manual testing procedures to improve efficiency, traceability, and scalability.
Collaborate with development, QA, and product teams to ensure testing processes are aligned with industry standards and regulatory expectations.
Create reusable and modular test libraries, automation scripts, and validation templates.
Drive continuous improvement in the test lifecycle, including risk-based testing, traceability matrix design, and automated validation reporting.
Train and mentor QA team members on both manual and automated testing best practices.

We are looking for a Salesforce Implementor to become an integral part of our Professional Services team .
we strive to ensure customers satisfaction and an effective onboarding process. As a Salesforce Implementator, you will work closely with professional services global team to support technical activities during customer onboarding stage, develop tools and scripts to improve the process and work closely with the product team to design and develop the tools required to support new products and features. You will be working in collaboration with the customers and closely with our support, product, and customer success teams.
Our ideal candidate should be passionate about learning new technologies, organizing information \ data, and keen on becoming a part of a growing and dynamic team. You will succeed in this role if you are a problem solver that likes to work with data and people to drive the best solution for both the customer .
Responsibilities:
Perform Configuration according to requirements.
Providing technical support and working with the Professional Services teams ongoing projects
Using Salesforce configuration tools, Implementing customer requirements
Perform deployment of configuration and customization between customers orgs
System performance testing and validation
Collaborate with Product, customer Success, R&D, Support, QA, Dev Ops

We are looking for a technical operation engineer to join the technical operation team.
As a Technical Operations Engineer, you will be responsible for managing both major and minor system upgrades for off-the-shelf and custom implementations. You will work closely with teams across Product, R&D, Support, and Customer Success, as well as directly with customers, ensuring seamless integration and continuous improvement of the platform.
We are looking for a detail-oriented, creative, and fast-paced team player with experience in Salesforce administration who thrives in a dynamic environment.
Our ideal candidate be an experience with Salesforce administration, detailed oriented, creative, fast paced ,lead that embraces the challenge.
Responsibilities:
Maintain CI/CD pipelines for SaaS products (Salesforce platform) to enable rapid and reliable software releases
Main the data pipeline to ensure efficient and error-free upgrades.
Execute efficient ongoing upgrade process (Custom, Xpress, Package, Hot Fixes etc.)
Identify, troubleshoot, and resolve technical challenges during upgrades and deployments, ensuring system stability and performance
Collaborate with R&D developers to integrate new features and improvements into deployment processes.
Implement automation tools and best practices to streamline and improve deployment efficiency
Act as a technical liaison for customers, providing guidance and support during upgrade cycles and post-deployment issues.
Maintain up-to-date knowledge of technological trends and advancements.
Continuous Learning: Stay updated on Salesforce advancements, DevOps best practices, and emerging technologies to drive innovation and process improvements.

We are looking for a Support Engineer to become an integral part of our Customer Support team .
we strive to ensure customer satisfaction and improve users experience. You will be working directly with the customers and closely with our services, development, and product teams.
We are a cloud-based, innovative software company, and our product allows pharma and medical device companies to manage their quality and compliance processes electronically.
Our ideal candidate is passionate about learning new technologies and organizing information/data, and keen on becoming a part of a growing and dynamic team. Customer success is our top value, and this role requires individuals to be customer and service oriented.
Responsibilities:
Diagnose and troubleshoot technical issues.
A key liaison between the customers and us.
Provide technical support and communicate with our customers.
Ensure customer satisfaction and identify outstanding issues.
Prioritize cases based on criticality and sense of urgency.
Provide documentation of technical knowledge.
Identify repetitive issues and escalate it to the relevant department (management,
services, development, etc.).
Perform system testing and minor configuration support.
Provide customer training.