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A leading organization is looking for a Professional IT Support Specialist to work in a Microsoft environment, with proven experience in operating endpoints and providing high-quality user support. Job Description:
*  Technical Support in a Microsoft end-user environment.
* Ongoing work with Windows operating systems, including installations, configurations, and troubleshooting.
* Handling complex issues and providing professional and courteous service at a high level.
* Regular work with Active Directory and GPO - required.
* Responsibility for the organization's operating system upgrade process.

We are looking for a Senior Software Architect (Individual Contributor) to join our Runtime Technology Group. This role is ideal for a highly experienced engineer who wants to remain hands-on while leading through architecture, technical decision-making, and collaboration - without people management responsibilities.

What youll do:
Own and drive the architectural design of core runtime and SaaS platform components, with a strong focus on scalability, reliability, and data design.
Translate high-level product and business requirements into clear, production-ready system designs for cloud and on-prem environments.
Lead technical direction through design reviews, architectural discussions, and hands-on implementation.
Define and promote architectural standards, patterns, and engineering best practices across teams.
Work closely with backend, data, platform, and product engineers to design and build robust, data-driven systems.
Design and optimize data models, storage strategies, and pipelines for high-volume, real-time, and analytical workloads.
Remain hands-on by implementing strategic components, building PoCs, and supporting complex engineering efforts.
Evaluate and introduce technologies that improve performance, scalability, security, and observability.
Act as a technical mentor and trusted advisor, influencing teams through expertise rather than authority.
Partner with cross-functional stakeholders to ensure architectural decisions align with product goals and long-term strategy.

We are looking for a Product Manager - Runtime Agent to lead the strategy and evolution of our runtime agent technology. In this role, you will own the product direction of one of the most critical components of our platform - the agent responsible for collecting deep runtime telemetry and enabling real-time security insights across cloud-native environments.

This is a highly technical product role that sits at the intersection of security, operating systems, and cloud infrastructure. You will work closely with engineering, research, and customers to design high-performance runtime capabilities that deliver deep visibility while maintaining minimal system overhead.

If you are passionate about low-level systems, cloud security, and building infrastructure products used at scale, this is an opportunity to make a meaningful impact on the security posture of the worlds most advanced organizations.

What Youll Own
Define and drive the product vision, strategy, and roadmap for our runtime agent technology.
Work closely with engineering teams on agent architecture, telemetry collection, and performance optimization.
Translate complex runtime visibility and security requirements into scalable product capabilities.
Balance deep system visibility with minimal performance overhead in production environments.
Define deployment, upgrade, and compatibility strategies across Linux distributions, kernel versions, and cloud environments.
Partner with customers, field teams, and research groups to understand evolving runtime security and observability needs.
Collaborate with platform and data teams on telemetry pipelines and runtime analytics capabilities.
Drive product decisions based on customer feedback, usage data, and market trends.

We are seeking a seasoned Senior CI/CD DevOps Engineer to join our CloudOps team. In this pivotal role, you will be the architect of our delivery ecosystems, designing and scaling high-performance CI/CD engines and Kubernetes-based infrastructure across multi-cloud environments.

You will bridge the gap between code and production, leveraging GitOps principles and advanced automation to accelerate our SaaS and On-Prem release cycles. If you thrive on building "Infrastructure as Code," mastering complex Jenkins pipelines, and securing cloud-native systems at scale, this is your next challenge.

Key Responsibilities
Architect CI/CD Ecosystems: Design, implement, and maintain enterprise-grade CI/CD pipelines using Jenkins and Shared Libraries (Groovy) to standardize delivery across R&D.
Infrastructure as Code (IaC): Drive the automation of global cloud footprints (AWS) using Terraform, ensuring modularity, reusability, and state management.
Kubernetes Orchestration: Manage and optimize large-scale EKS clusters, focusing on high availability, auto-scaling, and cost-optimization.
GitOps Advocacy: Implement and champion GitOps workflows to ensure the "source of truth" always resides in Git, automating deployments and drift detection.
Advanced Scripting: Develop sophisticated tooling and automation logic using Python and Bash to eliminate manual toil.
Hybrid Cloud Delivery: Support complex release automation for both high-velocity SaaS environments and secure On-Prem deployments.
System Reliability: Troubleshoot complex production bottlenecks, optimize container performance, and mentor junior engineers on best practices.