דרושים » מוצר » Conversation Quality Specialist

We are looking for a strategic Head of UX to help shape the future of our work in Agentic AI and the Sightline Cyber Defense platform, which protects some of the world's largest commerce and content websites. The Head of UX will shape the user experience of how consumers are challenged and authenticated into these platforms, and how internal teams for Sightline customers are able to quickly turn data into AI-based insights.
What Youll Do:
Define and drive the UX strategy and design for our Sightline Cyber Defense platform and emerging Agentic AI products.
Conduct user research and transform user telemetry into insights
Lead the end-to-end design process, overseeing everything from deep user research and journey mapping to high-fidelity prototyping and visual design.
Design intuitive, seamless authentication and challenge experiences that balance security with a friction-less consumer experience.
Create sophisticated data visualization and dashboard experiences that empower security teams to quickly interpret and act on AI-based insights.
Partner closely with Product Management and Engineering to ensure design consistency, technical feasibility, and high-quality implementation.
Establish and maintain a robust, scalable design system to ensure a cohesive look and feel across all product touchpoints.

We are looking for an experienced Senior Product Manager to own our Builder Experience domain - a core part of how security teams design, build, and deploy automations. As AI fundamentally changes how security operations work, this role sits at the center of that shift.

This role requires genuine product craft - the ability to see what security teams actually struggle with and shape tools that feel intuitive and powerful - alongside frontier AI product thinking: defining how a conversational AI should behave, where its limits are, how it earns trust, and how it sharpens with every interaction.

What Youll Be Doing:
Own the end-to-end builder experience - from understanding where security teams get stuck to shipping flows that feel intuitive and powerful.
Care about how the product looks and feels. Partner closely with Design to turn ambiguity into clear, usable flows.
Drive our conversational AI product forward as a first-class part of the platform.
Own how we evaluate the AI experience: define what "good" means, how we measure quality, and how we improve it continuously.
Perform customer research and hands-on deep-dives to understand how people build and where they get stuck.
Analyze usage patterns and feedback to spot signal and translate it into actionable engineering requirements.
Make critical decisions on trade-offs across experience, capability, and technical design to meet business objectives.
Work closely with engineering to define, develop, and launch new capabilities.

We're a rapidly growing, dynamic company pushing the boundaries of what's possible, empowering businesses with intelligent and intuitive tools. We are seeking a highly talented and creatively driven Marketing Designer to join our dynamic Studio within the Growth Group, reporting directly to the Head of Design.

What You'll Do:

Lead design for conversion funnels, collaborating closely with the CRO team and marketing managers to optimize landing pages, microsites, and digital experiences. This includes applying advanced UX principles, A/B testing insights, and mobile-first design thinking to maximize lead generation and conversion rates.
Design and deliver a high volume of digital static ads weekly for various performance marketing channels, ensuring brand consistency, compelling visuals, and campaign effectiveness.
Provide creative design support to the video team, especially for motion graphics and animated assets, helping conceptualize and develop visually compelling elements for video content.
Uphold and evolve Navan's brand identity across all digital touchpoints, ensuring visual consistency and elevating our brand perception.
Leverage market research and stay current with AI trends and design best practices to bring innovative ideas and concepts to life.
Create mockups and prototypes in Figma to visualize design ideas, facilitate feedback, and ensure optimal user experience.

Were looking for an exceptional Director of Product Design to lead our Product Design team and help define the next generation of AI-powered clinical experiences.
This is a player-coach leadership role. Youll lead and mentor a team of experienced Product Designers, while staying close to the work yourself. Youll help solve some of our most complex product and UX challenges to create products that clinicians trust, adopt, and love to use. Youll shape our design direction and raise the bar for product quality across .
What youll do:
Define and drive Product Design vision, principles, and strategy.
Lead, coach, and develop a team of three senior Product Designers.
Develop a deep understanding of clinical workflows and translate complex real-world challenges into simple, intuitive product experiences.
Stay hands-on with high-impact and complex design challenges, from discovery through execution.
Build a strong research-driven design culture centered on deep customer and workflow understanding.
Shape AI-native experiences that fit naturally into clinicians daily workflows.
Partner closely with Product, Engineering, Clinical, and Executive leadership to influence product strategy and priorities.
Establish and evolve best practices for UX research, usability testing, design systems, and continuous product validation.
Raise the bar for craft, consistency, and product experience across the organization.

As a Product Manager, you will own and evolve core product experiences that power how businesses manage and optimize their financial workflows. You will lead cross-functional initiatives across engineering, design, sales, and customer teams to deliver scalable, reliable, and intuitive solutions. As part of our evolution, you will help shape AI- and agent-driven workflows that redefine how financial operations are built and experienced. You will drive product initiatives end-to-end, identify new opportunities for growth, and ensure alignment with business goals and regulatory requirements.

Responsibilities
Own a core product domain, driving strategy, execution, and outcomes.
Collaborate with cross-functional teams including engineering, design, sales, and marketing to define requirements and deliver high-impact solutions.
Work closely with internal stakeholders and external partners to understand APIs, integrations, and system constraints.
Engage directly with customers and prospects to understand their workflows, validate solutions, and support enterprise conversations.
Translate complex business processes into simple, scalable, and user-friendly product experiences.
Define and ship AI-powered and agent-based product capabilities, both in customer-facing workflows and internal tooling.
Continuously monitor and improve product performance across both technical reliability and key business metrics.
Stay informed about industry trends, regulatory changes, and emerging technologies to identify new opportunities.

we are looking for a Product Designer to join our Product team and help shape the experience of our cloud runtime and AI security platform.
In this role, you'll work closely with Product Managers, Engineers, and customers to design intuitive, user-centered experiences for complex security workflows. You'll own the end-to-end design process - from discovery and research to prototyping, validation, and implementation - turning complex technical challenges into simple, elegant product experiences. This is a highly impactful role where you'll influence the product direction, collaborate with exceptional engineers, and help define how security teams interact with our platform as we continue to grow.

Responsibilities
Own the end-to-end design process for new product features, from discovery and ideation through implementation and iteration.
Design intuitive user experiences for complex cloud security and AI workflows.
Partner closely with Product Managers and Engineers to translate product requirements into thoughtful, user-centered solutions.
Create user flows, wireframes, prototypes, and high-fidelity designs using Figma.
Collaborate with Engineering throughout development to ensure a seamless, high-quality implementation.
Conduct user research and usability testing, using customer feedback and data to continuously improve the product experience.
Contribute to and evolve our design system, ensuring consistency and scalability across the platform.
Advocate for the user while balancing technical constraints and business goals.

Required UI/UX Designer
As UI/UX Designer, you will play a critical role in designing intuitive and visually appealing user interfaces for our web & software properties. We are looking for someone who is self-driven, enjoys working with a fast-paced team, and has experience designing dynamic web & software experiences. You will collaborate closely with cross-functional teams including product management, engineering, and customer success to create exceptional user experiences that meet our customers' needs and enhance their interactions with VAST.
What you'll do:
Break down intricate B2B workflows into intuitive, end-to-end user journeys, from overwhelming configuration to guided, logical steps users can complete confidently.
Design in Figma within a mature design system, tokens, components, and variants. Keeping work aligned with shared patterns, not one-off screens.
Build and iterate interactive prototypes(including AI-assisted tools such as Cursor) to validate flows, states, and edge cases before and after engineering handoff.
Work closely with engineering throughout the lifecycle, including technical discovery, design reviews, implementation QA, and post-ship iteration, at every level from implementation detail to architectural constraints.
Apply product thinking, frame problems around user and business outcomes, prioritize ruthlessly, and connect design decisions to adoption, support burden, and roadmap impact.
Own projects end-to-end- problem framing, information architecture, interaction design, microcopy collaboration, developer-ready specs, and design QA through implementation.
Collaborate as a team and operate independently. Lead your own workstreams while partnering daily with the design team, engineering, and other architects.

Were looking for a Senior Product Designer to own the design of how analysts, investigators, and decision-makers interact with complex AI systems in high-stakes, data-dense environments. Youll be the first designer in the Sovereign AI division - which means youll defining standards, update or rebuild the design system, and becoming the teams authority on how users experience our products.
Over time, youll develop deep domain expertise in the investigative and analytical workflows our systems support - and that expertise will make you a critical voice in product and technical decisions. Youll work at the intersection of complex data, AI, and national missions - where every design decision carries real weight. We need someone who takes full ownership, moves with urgency, and proactivly.
The Responsibilities:
Own the design direction - Lead the design vision for the divisions products. Youre not executing someone elses spec - youre shaping what these products look and feel like from the ground up.
Become the domain expert - Develop deep fluency in the investigative, analytical, and decision-support workflows our users rely on. Bring that understanding into every design decision and be the voice of the user in product discussions.
Design for high-stakes environments - Create intuitive, user-centered experiences for mission-critical, AI-driven analytical systems where explainability, auditability, and trust are non-negotiable.
Translate complexity into clarity - Turn complex investigative and analytical workflows into clear, structured product experiences that expert users can rely on.
Build the design foundation - Establish and evolve the design system and design standards for the entire Sovereign AI division. Set the bar for quality and consistency as the team grows.
Collaborate across disciplines - Work closely with product managers, engineers, data scientists, and business stakeholders.
Drive the full lifecycle - From concept and prototyping through execution and postdeployment iteration - you own it end-to-end and push for continuous improvement.
Communicate with impact - Present design rationale and trade-offs clearly to senior stakeholders and cross-functional partners.

Join Talk and lead the product strategy for our Enterprise Conversational AI platform. Youll own products across AI Voice Agents, Chat Agents, Live Agent Assist, Conversation Intelligence, and Real-Time Translation.
Youll work closely with enterprise customers and engineering teams to define, build, and scale AI products that improve customer experience across voice, chat, and digital channels.
Key Responsibilities:
Own the product lifecycle from discovery to production.
Define product vision, roadmap, and priorities.
Gather customer requirements and translate them into technical specifications.
Work closely with engineering teams on AI workflows, prompt design, RAG, and agent orchestration.
Define product KPIs, success metrics, and analytics.
Analyze user behavior, product adoption, and customer journeys using analytics tools.
Drive UX improvements across Voice AI and Conversational AI products.
Prioritize features based on customer value, business impact, and engineering effort.
Collaborate with Sales, Customer Success, Marketing, and R&D throughout the product lifecycle.

Were looking for a Product Management Team Leader to lead our Marketplace product team - the engine behind the on-demand revolution in transportation and new verticals across all our markets. This is a player-coach role: youll manage and grow a team of product managers while owning a core product area hands-on, taking it from vision to reality.
The Marketplace team is responsible for:
Building and maintaining the platform for drivers and couriers to work with us
Developing dynamic, ML-driven marketplace solutions for matching, pricing, earnings, and broader optimisation.
Integrating external supply partners (other transportation companies)
And much more. Our focus is data-driven solutions that grow and optimise the marketplace while enhancing driver experience and earnings.
What youll do:
Lead a team of product managers - set direction, coach and develop them, and raise the bar on product craft across the Marketplace group.
Own a product roadmap end-to-end - take a core marketplace area from vision to execution and delivery, while staying hands-on with the hardest problems yourself.
Generate comprehensive insights through data, market, and user research to guide product vision, with a specific focus on marketplace dynamics in ride-hailing and delivery.
Lead products and features throughout their entire lifecycle - from concept and detailed requirements to execution and successful rollout - emphasising marketplace efficiency and a great user experience for both riders and suppliers.
Collaborate closely with Engineering, Data Analytics, Customer Experience, Marketing, and Operations to build best-in-class products and ensure successful market rollout in competitive ride-hailing and delivery markets.
Define metrics, analyse feature performance through qualitative and quantitative analysis, and iterate until objectives are met - with a keen eye on marketplace KPIs.
Understand our strategic position vs. the competition and work day in, day out to improve it.
Actively contribute to the overall product roadmap, bringing a deep understanding of marketplace operations and the competitive landscape.
Champion our vision, priorities, challenges, and opportunities with teams across our regions.
Leverage AI tools to accelerate product discovery, requirements definition, analysis, and day-to-day product execution.