דרושים » תוכנה » CX Technical Project Manager

Were looking for an Operations Analyst to join our growing team , a fast-paced travel-tech startup transforming the way the travel industry operates through cutting-edge technology.
In this role, you'll be at the heart of our operations, ensuring that processes run smoothly, efficiently, and are continuously optimized. Youll work closely on our flag product, taking ownership of daily operations, data integrity, and customer health. Your responsibilities will include business analysis, identifying growth opportunities, and driving operational excellence.
This role is perfect for someone analytical, curious, and passionate about making an impact across multiple domains of the business. The position is based in Tel Aviv and Rehovot.
What You'll Do:
Monitor and maintain daily operations of our flagship product, ensuring all data-related tasks are completed accurately and on time.
Conduct customer and data investigations to uncover insights, optimize performance, and identify areas for improvement.
Perform customer health checks and develop strategies to maximize client satisfaction and engagement.
Analyze business processes and identify opportunities for operational improvements and efficiencies.
Implement standards and workflows to streamline operations and support company scale-up.
Collaborate with cross-functional teams to improve product flows and resolve operational challenges creatively.
Provide reports on operational performance and suggest actionable improvements.
Contribute to data structure integration and maintain high-quality data standards.

We are seeking a Data Analyst to drive data-informed decision-making and unlock insights that directly fuel our growth. Your mission will be to ensure smooth operations, optimize processes, and maximize efficiency across the organization. As our Data Analyst, you will work with large-scale datasets to identify trends and generate strategic insights. You will collaborate with cross-company teams to ensure the smooth maintenance and daily operations of our flagship product, while driving business analysis and identifying growth opportunities.
Every team member is a versatile contributor, shaping the product from user experience to development, and you will play the same integral role. We value passion for building products end-to-end, across UX, design, testing, and deployment, while always keeping the user experience at the center.
Responsibilities:
Analyze data in our flagship product to uncover trends and deliver actionable insights.
Build and maintain BI dashboards and reports for decision-making.
Design efficient processes and standards for streamlined operations.
Translate business questions into clear, measurable analyses.
Ensure data quality through risk evaluation and QA practices.
Monitor operational performance and recommend improvements.
Integrate and manage data structures to support growth and scalability.

We are seeking a Senior Customer Program Manager - Generative AI to support the planning and execution of technical and operational programs for key partners and maintain strong customer relationships. As a key member of the Customer Program Management Team, this role will drive collaboration with major enterprise customers, cloud service providers, Tier-1 partners, and OEMs. The ideal candidate will bring strong technical program management expertise, a solid engineering background, and the ability to thrive in fast-paced environments while ensuring successful outcomes for both internal teams and external collaborators.

What you will be doing:

Define and manage program schedules, deliverables, and turning points aligned with customer roadmaps and requirements.

Translate customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales.

Provide horizontal leadership to drive cross-functional program execution, managing high priority issues/concerns, and coordinating globally dispersed teams to ensure clear alignment on objectives.

Act as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle.

Drive program execution from design through production deployment, ensuring on-time delivery, quality, and customer acceptance.

Provide ongoing post-deployment sustaining support, serving as case manager for high priority concerns within the generative AI domain.

Monitor factory production schedules, yields, and blockers, collaborating with ODM/contract manufacturers to resolve issues and meet operational targets.

Proactively communicate program health, risks, and key issues to both customers, internal partners, and leadership (Hardware, Software, Operations, Business, Quality, Sales, and Product Teams), ensuring transparency and alignment.

We are looking for a Field Technical Lead to drive on-site execution of new data center deployments, leading technical teams and contractors while ensuring high-quality, on-time delivery. This position requires frequent travel to data centers during key deployment phases & candidates should be located in Israel to be considered.


Your responsibilities will include:

Technically lead on-site deployment of GPU-based compute clusters, storage systems, and high-speed networking in data centers.
Support Project Managers in planning, coordinating, and tracking project delivery activities.
Organize and supervise contractors, vendors, and internal technical teams to ensure smooth execution of deployment workstreams.
Proactively identify, troubleshoot, and resolve technical and operational issues during deployments.
Maintain clear and accurate project documentation, including deployment plans, risk logs, issue trackers, and acceptance reports.
Ensure transparent communication with all stakeholders by providing regular status updates, escalating blockers, and managing expectations.
Collaborate closely with cross-functional teams including engineering, networking, operations, and supply chain.
Participate in related project activities such as automation initiatives, process improvements, and post-deployment support when required.

We are looking for an experienced, fearless, battle tested Technical Program Manager to drive cross organization execution of technical programs. The successful candidate will thrive in a fast-paced environment where energy, drive, and a collaborative approach are key to success. If you remain completely calm when a project inevitably changes direction at supersonic speed and You are a bold, tenacious driver who can walk into a room of resistant stakeholders, politely dismantle the chaos and build a scalable framework from scratch you belong with us.
Your Impact
Lead and orchestrate enterprise-wide deployment of highly complex and ambiguous programs, focusing heavily on core platform capabilities, architectural dependencies, and shared services.
Ensure predictable, on-time execution of strategic programs spanning multiple R&D groups and external stakeholders. Build the governance mechanisms, escalation paths, and portfolio-level visibility needed for effective cross-group delivery.
Partner with multiple Product and Engineering stakeholders to identify, map, and manage complex cross-platform dependencies. Drive effective prioritization and maintain clear, actionable team backlogs.
Design, implement, and optimize end-to-end operational processes to eliminate friction, scale engineering efficiency, and establish best-in-class release lifecycles, metrics, and quality standards.
Own the overarching communication strategy for your program space. Author and deliver transparent, insightful, and concise status reporting, tailored appropriately for engineering teams up to executive-level stakeholders.
Cultivate a collaborative work environment by proactively driving efforts to resolve key project conflicts, establishing clear resolution paths, and alignment across disparate teams.
Understand the complex systems within your program space, including their limitations, scaling factors, boundary conditions, and the underlying reasoning behind major architectural decisions.

This role is ideal for experienced backend engineers (ideally with strong Python skills) looking to transition into program leadership.You must thrive in a fast-paced environment and bring a proven track record of designing, building, and operating AI agents or agentic workflows.
We are at a pivotal point in our journey, transforming how we deliver product integrations-the core of our platform-by shifting from manual engineering to AI-first workflows powered by agents and agentic pipelines.
As a Senior Technical Program Manager, you will lead this transformation. You will collaborate closely with Customers, Partners, Product, and Engineering to scope and design integrations with IT and security tools. Simultaneously, you will redefine the entire integration lifecycle-using AI to automate how customer requests are analyzed, connector designs are created, and software is delivered from early access through full launch.
Your Impact
Lead AI Workflow Transformation: Drive the evolution of key business and engineering workflows from manual execution to AI-first, agent-driven processes.
Design & Scale Agentic Pipelines: Build, deploy, and continuously optimize multi-agent workflows that automate the lifecycle of integration requests-from intake and API requirement analysis to automated design generation, code reviews, and validation.
Drive Technical Integration Scoping: Work closely with Customers, External Partners, Business Development, Product, and Security Architects to scope use cases and create technical design requirements for third-party IT and security integrations.
Enhance Engineering Productivity: Improve developer throughput and software quality by integrating AI-powered tools (e.g., GitHub Copilot, OpenAI APIs) and agentic knowledge systems into the daily engineering lifecycle.
End-to-End Program Ownership: Support cross-functional teams throughout the full software development lifecycle of integrations, establishing scalable operational engineering processes to transition projects seamlessly from early access through full launch.
Cross-Functional Alignment: Partner with cross-functional peers to align solutions, resolve conflicts, clear operational bottlenecks, and drive complex technical issues to resolution.

We are looking for an experienced, fearless, battle tested Technical Program Manager to drive cross organization execution of technical programs. The successful candidate will thrive in a fast-paced environment where energy, drive, and a collaborative approach are key to success. If you remain completely calm when a project inevitably changes direction at supersonic speed and You are a bold, tenacious driver who can walk into a room of resistant stakeholders, politely dismantle the chaos and build a scalable framework from scratch you belong with us.
Your Impact
Lead and orchestrate enterprise-wide deployment of highly complex and ambiguous programs, focusing heavily on core platform capabilities, architectural dependencies, and shared services.
Ensure predictable, on-time execution of strategic programs spanning multiple R&D groups and external stakeholders. Build the governance mechanisms, escalation paths, and portfolio-level visibility needed for effective cross-group delivery.
Partner with multiple Product and Engineering stakeholders to identify, map, and manage complex cross-platform dependencies. Drive effective prioritization and maintain clear, actionable team backlogs.
Design, implement, and optimize end-to-end operational processes to eliminate friction, scale engineering efficiency, and establish best-in-class release lifecycles, metrics, and quality standards.
Own the overarching communication strategy for your program space. Author and deliver transparent, insightful, and concise status reporting, tailored appropriately for engineering teams up to executive-level stakeholders.
Cultivate a collaborative work environment by proactively driving efforts to resolve key project conflicts, establishing clear resolution paths, and alignment across disparate teams.
Understand the complex systems within your program space, including their limitations, scaling factors, boundary conditions, and the underlying reasoning behind major architectural decisions.

This role is ideal for experienced backend engineers (ideally with strong Python skills) looking to transition into program leadership.You must thrive in a fast-paced environment and bring a proven track record of designing, building, and operating AI agents or agentic workflows.
We are at a pivotal point in our journey, transforming how we deliver product integrations-the core of our platform-by shifting from manual engineering to AI-first workflows powered by agents and agentic pipelines.
As a Senior Technical Program Manager, you will lead this transformation. You will collaborate closely with Customers, Partners, Product, and Engineering to scope and design integrations with IT and security tools. Simultaneously, you will redefine the entire integration lifecycle-using AI to automate how customer requests are analyzed, connector designs are created, and software is delivered from early access through full launch.
Your Impact
Lead AI Workflow Transformation: Drive the evolution of key business and engineering workflows from manual execution to AI-first, agent-driven processes.
Design & Scale Agentic Pipelines: Build, deploy, and continuously optimize multi-agent workflows that automate the lifecycle of integration requests-from intake and API requirement analysis to automated design generation, code reviews, and validation.
Drive Technical Integration Scoping: Work closely with Customers, External Partners, Business Development, Product, and Security Architects to scope use cases and create technical design requirements for third-party IT and security integrations.
Enhance Engineering Productivity: Improve developer throughput and software quality by integrating AI-powered tools (e.g., GitHub Copilot, OpenAI APIs) and agentic knowledge systems into the daily engineering lifecycle.
End-to-End Program Ownership: Support cross-functional teams throughout the full software development lifecycle of integrations, establishing scalable operational engineering processes to transition projects seamlessly from early access through full launch.
Cross-Functional Alignment: Partner with cross-functional peers to align solutions, resolve conflicts, clear operational bottlenecks, and drive complex technical issues to resolution.

We are looking for an experienced Technical Program Manager to lead complex multidisciplinary R&D programs and drive the successful delivery of innovative hardware and software products.
Responsibilities :
Lead cross-functional R&D programs from planning through delivery, ensuring predictable execution and on-time milestones.
Drive project planning, tracking, risk management, issue resolution, and stakeholder communication.
Coordinate technical activities across development, integration, testing, deployment, and product release.
Work closely with Engineering, Product Management, Customer Success, Support, and external partners to ensure successful execution.
Identify execution risks, proactively resolve bottlenecks, and escalate issues when needed.
Own program status reporting and communicate progress to key stakeholders.
Support continuous improvement of development processes and delivery efficiency.