We are looking for a Senior Software Engineer to own and evolve the runtime platform that powers production AI agents.

This is a hands-on backend and platform engineering role for someone who combines deep TypeScript expertise, strong distributed-systems fundamentals, and exceptional production debugging skills with a practical understanding of LLMs and agentic systems.

You will work closely with engineers building AI agents. Your responsibility will be to provide the reliable runtime, infrastructure, abstractions, and observability they need to deliver new capabilities safely and quickly.

What youll do

Own and evolve the production runtime responsible for executing and orchestrating AI agents.
Design platform capabilities for agent execution, tool calling, streaming, state management, persistence, and long-running workflows.
Build resilient integrations with multiple LLM providers and model-serving platforms.
Design provider-routing and fallback strategies based on availability, latency, quality, and cost.
Implement retries, timeouts, circuit breakers, rate-limit handling, idempotency, and graceful degradation.
Ensure the platform remains available when external dependencies or infrastructure components experience outages.
Build reliable mechanisms for loading, caching, versioning, and recovering agent configurations and artifacts.
Create end-to-end observability for AI requests, including model, provider, agent, latency, token usage, cost, errors, retries, and fallback behavior.
Define dashboards, alerts, SLOs, and runbooks for production AI workloads.
Lead the investigation of complex production issues across application code, infrastructure, external providers, distributed state, and agent behavior.
Improve platform scalability, concurrency, latency, and resource efficiency.
Build reusable APIs and abstractions that allow agent developers to add capabilities without duplicating infrastructure logic.
Strengthen platform quality through integration testing, load testing, failure injection, and dependency-outage simulations.
Turn production incidents into architectural improvements, automated tests, monitoring, and operational safeguards.
Collaborate with product, infrastructure, and engineering teams to translate customer and business requirements into platform capabilities.
Mentor engineers and establish best practices for building and operating reliable production AI systems.

Were looking for a hands-on AI Engineer to build and own the agentic workflows at the heart of our security intelligence engine.
This is a backend-focused engineering role: youll design, build, and maintain the autonomous systems that execute security workflows end-to-end - taking capabilities from research prototype to scalable, production-grade infrastructure.
Youll be working at the edge of applied AI, turning LLMs and agentic frameworks into reliable, observable systems that operate in real customer environments.
What Youll Build:
Agentic Workflows (Core Focus): Design and maintain the orchestration backbone for multi-step, autonomous agents that investigate, reason about, and act on complex security operations.
Internal AI Infrastructure: Contribute to a shared platform for models, data pipelines, training, evaluation, and observability that the whole AI team builds on.
Responsibilities:
Build and maintain the agentic workflow engine - orchestration, tool use, state management, retries, and evaluation - that powers our AI-driven security features.
Develop the backend services and APIs that deploy AI capabilities safely and at scale.
Collaborate with AI Researchers to translate findings into production-grade autonomous workflows.
Own reliability, observability, and performance of the agentic systems in production.

we are looking for a AI Engineer - Algorithm Team.
As an AI Engineer, you will join a fast-moving, highly technical team that works at the intersection of computer vision, deep learning, and modern AI. You will be the driving force behind our LLM and agentic AI efforts - exploring, evaluating, and deploying the latest research and tooling in this rapidly evolving space, and shaping how we apply it across the organization to turn cutting-edge ideas into production-ready tools and agents.
You will design and build LLM-powered applications, agentic workflows, and internal tools that empower our algorithms, mapping, and engineering teams to move faster and operate at greater scale. Collaboration is central to the role, you will work closely with researchers, engineers, and domain experts to identify high-impact opportunities, prototype quickly, and integrate reliable AI systems into real-world products.
Key Responsibilities:
Design, build, and iterate on LLM-powered applications, including retrieval-augmented generation (RAG) systems, agents, and fine-tuned models tailored to unique data and workflows.
Develop agentic workflows that automate complex, multi-step tasks across research, data analysis, and engineering pipelines.
Build internal tools and assistants that empower algorithm researchers, mapping experts, and engineers to work faster and more effectively.
Evaluate and integrate the latest foundation models, frameworks, and techniques (e.g., prompt engineering, fine-tuning, tool use, multi-agent orchestration), keeping pace with rapid advances in the field.
Design robust evaluation methodologies to measure quality, reliability, and safety of LLM-based systems.
Collaborate closely with the Algorithms, Mapping, and Software teams to identify high-impact opportunities and transition prototypes into reliable, production-grade systems.

Were looking for an Engineering Team Lead, who will be responsible for the foundational infrastructure framework used by all our company engineering teams to build, deploy, and operate AI agents safely in production. We are building the "operating system" for AI at our company, covering agent sessions, memory management, tool orchestration, durable execution, and multi-tenant isolation. You will lead a high-impact team of 5 engineers to create the runtime and platform that defines the future of autonomous enterprise intelligence.
Youll Own:
Agentic Framework Architecture: Designing and building our companys internal agentic framework, leveraging and integrating industry-standard tools such as LangChain, LangSmith, ADK, and similar ecosystems.
Evaluation and Quality Systems: Building evaluation frameworks and workflows for AI agents, including offline and online evaluations, quality metrics, regression detection, and experimentation infrastructure.
Team Leadership & Mentorship: Leading a squad of 3-4 senior engineers, fostering a culture of technical excellence, and managing end-to-end delivery in a fast-paced environment. You will spend approximately 50% of your time hands-on, architecting core systems and reviewing code, and 50% leading the team, mentoring engineers, and aligning with cross-functional stakeholders.
Observability, Monitoring, and Guardrails: Providing the organization with robust observability capabilities for AI agents, including tracing, logging, monitoring, cost tracking, and safety guardrails to ensure reliable and responsible usage.
Developer Enablement Platforms: Creating APIs, SDKs, and abstractions that enable product teams to easily build, test, and operate agents while adhering to platform standards.
Cross-Language Integrations: Designing integrations and tooling across Python and Java to enable seamless adoption of the AI framework within our companys broader backend ecosystem.
Youll Solve:
Agent Lifecycle and Orchestration Complexity: Managing agent execution, tool usage, memory, workflows, and failure modes in production-grade systems.
AI System Reliability at Scale: Ensuring agents remain observable, debuggable, and safe as usage scales across teams and products.
Evaluation and Drift Challenges: Detecting quality regressions, model behavior changes, and unintended agent behaviors through robust evaluation and monitoring systems.
Platform Adoption Friction: Balancing flexibility with guardrails so teams can innovate quickly without compromising reliability, security, or cost controls.
Youll Impact:
Company-Wide AI Enablement: Empowering every engineering team at our company to build agent-based solutions faster, with higher quality and confidence.
Foundational AI Infrastructure: Establishing the core frameworks, evaluations, and observability standards that all AI agents at our company will rely on.
AI Safety and Quality Bar: Raising the bar for how AI systems are evaluated, monitored, and governed across the company.

We are looking for a strong Backend Engineer with 5+ years of experience to help build the core infrastructure behind our company's agentic AI system. This is not another workflow tool: we are building something new, in a category that does not really exist yet. You will work on the services, orchestration, integrations, data models, retrieval layers, guardrails, and evaluation infrastructure that let AI agents reason over enterprise context and take reliable action.
This role is deeply product-facing and infrastructure-heavy. Our customers are large enterprises that manage tens of thousands of identities, so the systems we build need to be secure, observable, reliable, and able to operate at real scale.
What You'll Do:
Build production backend services in Python that power our company's agentic AI platform.
Design and implement AI-agent orchestration, tool-calling infrastructure, workflow execution, guardrails, and evaluation loops.
Integrate with enterprise applications, identity providers, SaaS tools, and customer data sources so agents can understand context and execute tasks safely.
Build systems that ingest, model, and reason over organizational processes, permissions, policies, and internal knowledge.
Solve scale and reliability challenges for large enterprise environments with tens of thousands of identities.
Collaborate closely with product, AI, and customer-facing teams to turn ambiguous business processes into reliable automated experiences.
Own reliability, observability, performance, and security for production systems.

We're looking for a Senior Backend Engineer to help build and scale the Machine Learning Platform that powers how our company uses AI across the business. You'll be part of the ML Platform team, designing the infrastructure that lets our data scientists move faster, ship smarter, and operate with confidence in production.
We believe three things matter for every role at our company: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work. Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.
In this role you'll
Design and build the foundational ML platform and AI agents to accelerate data science model delivery across all business units
Architect cloud-native microservices running on Kubernetes, using infrastructure-as-code to automate model deployment and management
Own the end-to-end ML lifecycle, covering training, testing, deployment, and real-time monitoring
Evaluate and choose the right tools and technologies based on workload demands and performance requirements
Collaborate with engineering, data science, and product teams to keep ML projects aligned with business goals
Identify and fix reliability, scalability, and performance gaps before they become problems.

Join our AI Platform group as an AI Engineer in the AI Core team and help build the next generation of AI-powered networking and security solutions at our company.
The AI Core team is responsible for developing AI applications, intelligent agents, and backend systems that integrate directly into our company products and workflows. As part of our companys strategic AI direction, the team focuses on turning modern GenAI capabilities into scalable production systems that help customers operate, troubleshoot, investigate, and manage complex networking and cybersecurity environments more effectively.
This role combines strong software engineering, modern GenAI technologies, and deep product impact. Youll work on building production-grade AI systems, integrating LLMs and agentic workflows into large-scale products, and helping shape how AI transforms cybersecurity and networking operations across the company.
We are looking for engineers who are excited about building real-world AI systems in production, not just experimenting with models, but designing scalable applications, integrating intelligent agents into complex products, and solving challenging engineering problems with direct customer impact.
Key Responsibilities
Design, develop, and maintain AI-powered applications, agents, and backend systems
Build intelligent workflows and agentic systems integrated into our company networking and security products
Develop scalable APIs, services, and infrastructure supporting GenAI applications in production
Integrate LLMs, RAG pipelines, vector databases, and orchestration frameworks into robust production systems
Collaborate closely with AI researchers, software engineers, infrastructure teams, and product groups to deliver end-to-end AI solutions
Improve scalability, reliability, observability, and operational excellence of AI systems
Explore and adopt modern AI engineering methodologies, frameworks, and tooling
Participate in architectural and technical decisions shaping the future of AI across our company products.

We are looking for a talented and motivated Software Engineer with hands-on experience building and operating multi-agent AI systems in production to join our Automation Platform (DAP) team.
The team develops automation tools, orchestration capabilities, and intelligent platforms that simplify the deployment, management, troubleshooting, and optimization of large-scale network and AI infrastructure environments.
You will work on the design and development of AI-powered systems that bridge networking, automation, observability, and distributed infrastructure - running on Kubernetes at scale. Our stack includes LangGraph, Langfuse, RAG pipelines, MCP, and agent-to-agent (A2A) communication patterns.
This role combines strong software engineering with practical AI application development, with a sharp focus on production hardening, tracing, evaluation, and safety of agentic systems - not model training or research prototypes.