Required Senior AI Platform Engineer - Sovereign AI Engineering
The Dream Job
It starts with you - an engineer driven to build the agentic AI platform that turns LLMs into reliable, production-grade capabilities. You care about clean APIs, well-defined service boundaries, and systems that teams can build on with confidence. We are AI-first across the board - every team builds and operates agents. You'll architect and ship the platform that makes this possible: agent orchestration frameworks, LLM gateways, evaluation pipelines, tool-calling infrastructure, and retrieval systems. Without this platform, agents don't ship - you own the layer that turns AI research into Sovereign AI products, deployed across cloud and on-prem environments.
If you want to make a meaningful impact, join our mission and build the agentic AI platform that drives Sovereign AI products - this role is for you.
Responsibilities
Design and build agentic systems - single and multi-agent workflows with planning, memory, context engineering, and tool use - for both internal automation and product-facing autonomous capabilities operating over long time horizons.
Build and operate the AI platform layer - LLM gateways, prompt management, structured output handling, tool-calling infrastructure, and cost/latency optimization - deployed on Kubernetes, consumed by every team for their agentic work.
Own the agent framework layer - orchestration primitives, execution environments, state management, and sandboxed tool execution - giving every team the building blocks to create and operate their own agents.
Build evaluation infrastructure that gives teams confidence in agent behavior - automated LLM and agent evals for quality, correctness, safety, latency, cost, and regressions, including human-in-the-loop oversight for mission-critical workflows.
Productionize and harden backend services (APIs, gRPC, async workers) that integrate LLMs - with proper error handling, retries, circuit breakers, and high-availability patterns.
Own RAG pipelines and retrieval systems - indexing, chunking, embedding, vector database management, filtering, and relevance tuning for production retrieval.
Optimize performance and cost across the AI stack - model routing, caching, batching, and inference cost management.
Ship shared tooling - libraries, SDKs, agent templates, and documentation - while working closely with ML Platform, Data Platform, DevOps, and other teams across the Applied AI Engineering group. Own architecture, documentation, and operations end-to-end.

Join GenAI team to build and extend the AI assistant embedded across our product suite. The platform is a production LLM agent system that's integrated into multiple host applications, backed by a RAG knowledge base and an evaluation-driven development workflow.

You'll work end-to-end: agent design, tool implementation, retrieval quality, integration into existing product UIs, cloud infrastructure, and evaluation/observability. The platform already ships to customers - you'll extend it, raise its quality bar, and help define where it goes next.

What you'll do

Design and evolve agents - build LLM agents with tool use, routing, and human-in-the-loop flows.
Implement tools and integrations - expose product capabilities to the agent, with multi-tenant context, via internal APIs and MCP servers.
Own retrieval quality - contribute to our RAG pipeline end-to-end: ingestion, embeddings, vector search, and reranking.
Define and evolve host integration contracts - collaborate with host application teams to integrate the assistant into product UIs built on different frontend stacks. You own the shared remote module and the integration API; host teams own their stacks.
Drive evaluation-led development - write evaluators (rule-based, LLM-as-judge, multi-turn), maintain CI eval gates, and use traces and feedback to debug production behavior.
Operate the platform - own deployments, observability, and the performance and cost of LLM-backed services.
Establish engineering practices** for AI-specific work: prompt versioning, eval coverage, testing, and code review.

We are looking for a Senior AI Engineer to design and build the intelligence layer .

You will own the agentic workflows, LLM integrations, and reasoning pipelines that allow our AI agents to autonomously analyze markets, make decisions, and drive eCom growth at scale.

What you'll do
Design & Build Agentic Workflows: Architect multi-agent pipelines - including planning, memory, tool use, and decision loops - that power autonomous media buying and growth operations.
Own LLM Integration: Select, prompt-engineer, fine-tune, and evaluate LLMs to produce reliable, high-quality outputs across diverse business tasks.
Build RAG Systems: Develop retrieval-augmented generation pipelines with vector search and context management to ground agent reasoning in real business data.
Drive Evaluation & Reliability: Define evals, build testing frameworks, and continuously improve agent output quality, consistency, and safety in production.
Collaborate Across the Stack: Work closely with backend engineers to integrate AI capabilities into core product APIs, ensuring low-latency, production-grade deployment.

We are looking for engineers who are excited about building real-world AI systems in production, not just experimenting with models, but designing scalable applications, integrating intelligent agents into complex products, and solving challenging engineering problems with direct customer impact.
Key Responsibilities
Design, develop, and maintain AI-powered applications, agents, and backend systems
Build intelligent workflows and agentic systems integrated into our company networking and security products
Develop scalable APIs, services, and infrastructure supporting GenAI applications in production
Integrate LLMs, RAG pipelines, vector databases, and orchestration frameworks into robust production systems
Collaborate closely with AI researchers, software engineers, infrastructure teams, and product groups to deliver end-to-end AI solutions
Improve scalability, reliability, observability, and operational excellence of AI systems
Explore and adopt modern AI engineering methodologies, frameworks, and tooling
Participate in architectural and technical decisions shaping the future of AI across our company products.

We are seeking a Senior AI Engineer to join our AI team. This is a greenfield opportunity to shape how we build and deploy intelligent systems at Aura, designing LLM powered agents, building production AI infrastructure, and embedding agentic workflows into the engineering culture. The ideal candidate is a builder at heart: someone who ships fast, operates with urgency, and sees AI not just as a tool but as a platform for rethinking how software gets built.
What you'll be doing:
Build Autonomous Agents: Design and develop autonomous agents that accelerate Aura's engineering lifecycle - from AI powered grooming, to coding, testing and shipping to production. Reduce cycle time end to end.
Tackle complex engineering challenges: Contribute to the evolution of our AI capabilities. Build full-stack products and platforms that teams rely on for decision making.
Scale AI-Powered Operations: Build and scale AI driven tooling that reduces production downtime and cuts developer overhead in incident research and response.
Production AI Ownership: Own the full lifecycle of AI features - from prototype to production deployment, monitoring, and continuous iteration.
Evaluate \\& Improve: Build evaluation pipelines, observability tooling, and feedback loops to measure and improve AI system quality in production.
Cross-Functional Collaboration: Partner with Data Scientists, Product, and Engineering teams to identify high-value AI use cases and ship them end to end.

We're hiring the engineering leader who will own its AI core.
Small senior team, greenfield architecture and real production environments from day one. You'll be one of the founding technical leaders - writing code, shaping the architecture, and growing the team as the product scales.
What You'll Do:
Agent Architecture & Engineering:
Design and build the AI systems at the center of the product: researcher agents, deterministic runners, multi-agent orchestration across thousands of targets and hundreds of sites.
Own the full agent stack - LLM selection and behavior, RAG pipelines, tool use, memory, evaluation, and observability. Make architectural decisions that will define how the product works for years.
Drive adoption of the modern agent ecosystem: LangGraph, MCP, semantic tool discovery, hybrid edge/cloud workflows, A2A patterns. Keep pushing the frontier.
Safety & Reliability:
Design for progressive autonomy: pre-checks, fault tolerance, rollback, and full audit trails. In our customers' environments - critical infrastructure, enterprise security - a wrong action has real consequences.
Build the evaluation and observability pipelines that make autonomous agent behavior trustworthy and debuggable in production.
Partner with Security and DevOps on agent execution boundaries, especially across on-prem ↔ cloud data flows.
Technical Leadership:
Spend most of your time in the codebase. Set the technical bar by example - architecture, code quality, and engineering judgment.
Establish standards for testing, evaluation, and safe deployment of AI systems. Build the practices that scale with the team.
Work directly with the PM and enterprise design partners to shape the roadmap. Your decisions will drive the product, not just execute it.
Team:
Start with a small senior group, grow it deliberately. Hire well, mentor, and shape the engineering culture of a startup inside a public company.

we are looking for a Senior II Software Engineer to join the CX Platform team, the foundational engineering team powering entire Customer Experience group. This is a high-impact, hands-on role at the intersection of backend engineering, AI infrastructure, and customer-facing product.

You'll work across the full platform stack (backend services, data pipelines, security, cost, and scale) with a meaningful and growing focus on AI infrastructure. We own the agentic platform for the entire Product Offering group: from building the LLM infrastructure and agentic workflows to ensuring they're reliable, observable, and safe in production.
What you'll be doing:

Own AI infrastructure for the Product Offering group. Design, build, and evolve the shared AI platform (agentic workflows, LLM integrations, observability, and guardrails) that CX product teams build on.
Ship agentic features end to end. Lead development of AI-driven capabilities using LangChain, LangFuse, and AWS Bedrock, from architecture through production deployment and monitoring.
Drive platform architecture. Set the technical direction for the CX backend (services, data pipelines, API patterns) with an eye for scalability, reliability, and developer experience.
Own core data foundations. Design resilient data-access patterns across Snowflake, Elasticsearch, Kafka, Redis, and MySQL; keep pipelines fast, fresh, and reliable.
Mentor and elevate. Help engineers across the CX group grow in backend craft, AI engineering, and system design thinking.
Collaborate cross-functionally. Work with product, design, and customer-facing teams to turn ambiguous problems into well-scoped, high-quality solutions.

We are looking for a talented and motivated Software Engineer with hands-on experience building and operating multi-agent AI systems in production to join our Automation Platform (DAP) team.
The team develops automation tools, orchestration capabilities, and intelligent platforms that simplify the deployment, management, troubleshooting, and optimization of large-scale network and AI infrastructure environments.
You will work on the design and development of AI-powered systems that bridge networking, automation, observability, and distributed infrastructure - running on Kubernetes at scale. Our stack includes LangGraph, Langfuse, RAG pipelines, MCP, and agent-to-agent (A2A) communication patterns.
This role combines strong software engineering with practical AI application development, with a sharp focus on production hardening, tracing, evaluation, and safety of agentic systems - not model training or research prototypes.

we are looking for a Senior AI Engineer.
Responsibilities:
- Design and develop LLM-powered security features and internal AI tools, including RAG pipelines, multi-agent workflows, and prompt-engineered systems for cybersecurity use cases
- Architect and operate multi-agent systems in production - covering orchestration, inter-agent communication, task delegation, and failure handling at scale
- Build agent monitoring and observability pipelines, including tracing, drift and failure detection, alerting, and reliability SLA management
- Build and maintain scalable MLOps infrastructure - model serving, evaluation frameworks, experiment tracking, and CI/CD for ML
- Fine-tune and adapt foundation models on internal datasets such as network telemetry, security logs, and threat intelligence
- Establish and champion best practices for model observability, safety, and responsible AI deployment
- Stay current with the LLM/GenAI ecosystem and drive continuous improvements to the AI SDLC and AI Research cycle

We are looking for an experienced Applied AI/ML Scientist with expertise in building agentic systems and autonomous agents to join one of our R&D. You will be at the core of transforming our supply chain solutions into a fully agentic platform, designing and building agents that autonomously generate analytical pipelines, orchestrate multi-step reasoning, and resolve complex logistics challenges for our customers.
You will combine strong machine learning and deep learning expertise with the ability to architect and implement production-grade agentic systems, working closely with engineering, product, and domain experts to push the boundaries of what autonomous AI can do in supply chain.
Responsibilities:
Design and build autonomous agentic systems that generate, configure, and execute analytical pipelines to solve supply chain challenges end-to-end
Architect multi-agent workflows with planning, tool use, memory, and feedback loops, enabling agents to reason, adapt, and improve over time
Develop and integrate ML and deep learning models (e.g., predictive models, anomaly detection, demand forecasting) as core capabilities within agentic pipelines
Research and apply state-of-the-art techniques in agentic AI, LLM orchestration, and multi-agent systems to production use cases
Translate complex logistics and supply chain challenges into agent-based problem formulations, collaborating closely with product and domain experts
Define and implement rigorous evaluation frameworks for agent performance: correctness, reliability, robustness, and edge-case handling
Collaborate with software engineers to productize agentic solutions - including testing, monitoring, versioning, and iterative improvement
Contribute to team practices: reproducible code, experiment tracking, documentation, and knowledge sharing