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27/05/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
we are more than a professional services firm, we are a community of people driven by impact.
As a leading firm providing Audit, Tax, and Advisory services, and part of one of the worlds largest global networks, we work with the most influential organizations in the market, combining deep expertise, innovation, and advanced technology.
We are guided by integrity, responsibility, and forward thinking in everything we do.
Our people are at the center, with space to lead, grow, and build meaningful careers in a collaborative environment that connects personal success with real value for business and society.
Build your career at a leading Big 4 firm and join our companys Forensics & Compliance practice as a Blockchain Investigator.
Our team advises financial institutions and crypto-related companies on blockchain and crypto risk, compliance, and investigative matters. The role combines blockchain analytics, financial crime risk assessment, and investigative work, with exposure to leading financial institutions in Israel and a wide range of blockchain and crypto companies.
In this role, you will use blockchain analytics tools to monitor and investigate on-chain and off-chain activity, build a holistic view of client activity, identify exposure to heightened AML/CFT and sanctions risks, and support investigations into suspected financial crime across blockchain networks.
The role includes:
Supporting advisory projects for financial institutions and crypto-related companies in the areas of blockchain, crypto risk, and financial crime investigations
Conducting blockchain investigations using Blockchain Analytics tools (e.g., Chainalysis, TRM, CipherTrace) to trace activity and identify risk exposure
Monitoring on-chain and off-chain activity and building a holistic client activity view for investigative and compliance purposes
Identifying potential exposure to AML, terrorist financing, sanctions, and other financial crime risks based on blockchain activity analysis
Supporting reviews and investigations of suspected financial crime by analyzing activity across multiple blockchain networks
Preparing client-ready deliverables, including findings summaries, risk assessments, and investigation support materials
Working with leading financial institutions in Israel and with crypto/blockchain companies, in collaboration with internal and external stakeholders.
Requirements:
Must Have
Hands-on familiarity with Blockchain Analytics tools such as Chainalysis, TRM, CipherTrace, or similar
Good working knowledge of Etherscan and other blockchain explorers, and familiarity with leading blockchain technologies
Strong English proficiency (reading, writing, and speaking)
Strong Hebrew proficiency (reading, writing, and speaking)
Good proficiency in Excel
Strong written and verbal communication skills
Analytical thinking and the ability to connect findings across processes, data, and activity flows
Advantage
Bachelors degree in a relevant field (Finance, Law, Technology, or similar)
Familiarity with financial and business processes and with complex financial instruments
Familiarity with fintech and financial services environments
Experience in AML / sanctions / financial crime investigations or compliance reviews
Experience preparing structured findings, risk summaries, or investigation reports for clients or management.
This position is open to all candidates.
 
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6 ימים
Location: Tel Aviv-Yafo
Job Type: Full Time
We Are KPMG Israel KPMG Israel is more than a professional services firm, we are a community of people driven by impact. As a leading firm providing Audit, Tax, and Advisory services, and part of one of the world’s largest global networks, we work with the most influential organizations in the market, combining deep expertise, innovation, and advanced technology. We are guided by integrity, responsibility, and forward thinking in everything we do. Our people are at the center, with space to lead, grow, and build meaningful careers in a collaborative environment that connects personal success with real value for business and society. We are currently seeking a Consultant to join the Financial Derivatives team within the Financial Advisory Services Department.+ The team provides economic and valuation advisory services related to derivatives and complex financial instruments, including:
* OTC derivatives and structured products
* Valuation of options and equity instruments
* Valuation of various financial instruments and derivatives, including a wide range of debt instruments and complex equity?linked instruments, using advanced valuation models such as the Merton model, binomial models, Monte Carlo simulations, and other methodologies
* Performing synthetic credit ratings for public and private companies for the purpose of debt instrument valuation
* Valuation of financial instruments within complex capital structures using methodologies such as OPM, PWERM, and additional approaches
* All engagements are conducted in accordance with accepted valuation methodologies and in compliance with relevant accounting standards (IFRS and US GAAP). Responsibilities The role includes:
* Gaining a strong understanding of all areas of the team’s activities, including accepted valuation methodologies, relevant accounting standards, and prevailing market practices
* Building, maintaining, and analyzing complex financial models in Excel, often in data? and assumption?intensive environments
* Working closely with internal teams and external advisory clients
* Preparing economic opinions and professional reports in both Hebrew and English
* Taking part in the development and implementation of process improvements, including the use of AI solutions and advanced analytical tools
* Ongoing work with leading financial information systems, such as LSEG and additional database

תת מחלקה:
נגזרים פיננסים
Requirements:
* Bachelor’s degree in Economics, Accounting, Business Ad or Mathematics – mandatory
* ministration, 1–2 years of experience in relevant fields, such as financial derivatives valuation, options pricing, financial advisory, or a related discipline
* High?level proficiency in Excel and the ability to work with and understand complex financial models
* Strong financial understanding, analytical thinking, and attention to detail
* High level of independence alongside strong teamwork skills, stakeholder management, and ability to meet deadlines
* Excellent verbal and written communication skills in both Hebrew and English
* Master’s degree specializing in Finance, Statistics, Engineering, Financial Mathematics, or Financial Risk Management – a significant advantage The position is open to all candidates. We support diversity and inclusion and view them as a source of strength, growth, and continuous learning. We are committed to empowering women and men alike
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
27/05/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
we are more than a professional services firm, we are a community of people driven by impact.
As a leading firm providing Audit, Tax, and Advisory services, and part of one of the worlds largest global networks, we work with the most influential organizations in the market, combining deep expertise, innovation, and advanced technology.
We are guided by integrity, responsibility, and forward thinking in everything we do.
Our people are at the center, with space to lead, grow, and build meaningful careers in a collaborative environment that connects personal success with real value for business and society.
About the Role
Our Cross Border Risk Department provides regulatory advisory services to leading financial institutions in Israel and globally - including banks, investment funds, institutional entities, insurance companies, and FinTech firms.
We are looking for a Regulatory Consultant to join our team specializing in implementing international financial regulations for major financial institutions.
If you aspire to build a career in compliance and advisory - this is your chance!
Key Responsibilities
Provide ongoing advisory and support to financial institutions in implementing FATCA, CRS, and QI regulations
Liaise with clients in Israel and abroad to collect information, conduct surveys, and perform controls
Draft procedures, design workflows, and define control mechanisms in line with regulatory requirements
Assist in adapting IT systems and technological solutions to meet compliance standards
Analyze data and reports in Excel, identify anomalies, and draw conclusions
Prepare reports for tax authorities, draft opinions, and deliver client-ready outputs
Participate in client training sessions and deliver professional explanations.
Requirements:
Bachelors degree in Law, Economics, Accounting, Business Administration, or Tax Advisory - mandatory
Advanced Excel skills - mandatory
Excellent command of English (professional writing and communication) - mandatory
Previous operational or consulting experience - advantage
Strong communication skills, self-motivation, and ability to work in a team.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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דיווח על תוכן לא הולם או מפלה
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
4 ימים
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We Are more than a Professional Services firm, we are a community of people driven by impact. As a leading firm providing Audit, Tax, and Advisory services, and part of one of the worlds largest global networks, we work with the most influential organizations in the market, combining deep expertise, innovation, and advanced technology. We are guided by integrity, responsibility, and forward thinking in everything we do. Our people are at the center, with space to lead, grow, and build meaningful careers in a collaborative environment that connects personal success with real value for business and society. We are looking for an experienced FP&A to join us, playing a key role in connecting business activities with financial insights. This role involves close collaboration with senior stakeholders and focuses on delivering data -driven analysis to support decision-making. Key Responsibilities
* Analyze profitability across projects, clients, and business units
* Monitor budget vs. actual performance and support financial planning
* Track and manage WIP and revenue recognition processes
* Build financial forecasts and management reports
* Develop and analyze business and financial KPIs
* Act as a trusted business partner to internal stakeholders
* Support financial processes and systems, including SAP implementation
Requirements:
* 5-10 years of experience in FP&A, economics, or business/financial analysis
* Experience in a project-based environment - mandatory
* Hands-on experience working with SAP in a financial environment - mandatory
* Proven experience in project profitability and cost analysis
* Experience working with senior stakeholders
* Strong analytical skills and business understanding
* High proficiency in Excel and financial systems
* Bachelors degree in Economics, Accounting, Business Administration, or Industrial Engineering
* Advantage: experience with system implementations or organizational change processes The position is open for all genders as well as people with disabilities.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
27/05/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
Build your career at a leading Big 4 firm in a role combining financial process understanding, analytical work, and exposure to banking and regulatory advisory projects.
In this role, you will support advisory and audit-related engagements for banks, credit card companies, and other financial institutions. You will work across data, processes, and regulation-helping identify gaps, analyze findings, and contribute to client deliverables in a project-based environment.
The role includes:
Participating in advisory and audit-related projects for financial institutions
Supporting process and control reviews and identifying operational/regulatory gaps
Analyzing data and findings, mainly using Excel (and SQL in some projects)
Reviewing procedures and regulatory materials and translating them into work outputs
Preparing reports, summaries, and findings for internal teams and clients
Working with multiple stakeholders within the firm and on the client side
Working on-site at client offices when needed.
Requirements:
Mandatory
Bachelors degree in Economics / Finance / Accounting
1-2 years of professional experience in an office-based role (preferably financial / operational / advisory)
Hands-on experience with Excel
Strong analytical skills and comfort working with data and numbers
Strong written and verbal communication skills in Hebrew
Working proficiency in English
Full-time availability, including work from our company offices and client sites as needed
Advantage
Experience in a bank / insurance company / credit card company / financial institution
Experience in a consulting / audit / accounting firm
Familiarity with SQL and/or Python
Familiarity with financial processes, banking operations, or financial regulation.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
14/05/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
we are looking for a Senior Compliance Manager & MLRO (Israel).
As the Senior Compliance Manager & MLRO, you will serve as the primary head of the Financial Crime Compliance (FCC) function for Airwallex Israel. You hold the ultimate responsibility for designing, implementing, and overseeing the AML/CTF program in strict accordance with the Prohibition of Money Laundering Law (PMLL), Prohibition of Money Laundering Order, and IMPA directives.

You will also be the primary point of contact for Israeli regulators and law enforcement. In addition, you will work cross-functionally with Product, Commercial, Operations, Data, and Legal colleagues to ensure our controls effectively prevent, detect, and report financial crime while enabling sustainable growth.
Key Responsibilities:
Regulatory Leadership: Act as the designated Money Laundering Reporting Officer (MLRO) for Israel, serving as the official liaison with the ISA, IMPA, and other relevant authorities.
Program Ownership: Design and maintain the local AML/CTF/Sanctions compliance framework, ensuring it meets both Israeli statutory requirements and global standards.
Reporting & Intelligence: Maintain oversight of the identification, review, and submission of Unusual Activity Reports (UARs) and any required threshold reports to IMPA.
Strategic Risk Advisory: Provide high-level guidance on the onboarding of complex high-risk clients and the launch of new products in the Israeli market, ensuring controls are robust enough to satisfy local banking partners.
Governance & Board Reporting: Lead the local FCC governance structure, providing the AWX IL Board and Global Risk Committees with critical Management Information (MI), including independent assessments of the entitys risk appetite and control effectiveness.
Audit & Remediation: Lead the response to regulatory inspections, internal audits, and independent AML reviews, driving any necessary remediation or control uplift initiatives.
Requirements:
Education: Bachelors Degree in Law, Finance, Business, or a related field.
Experience: 8+ years of experience in financial crime compliance, with at least 2 years in a senior leadership or MLRO/Deputy MLRO capacity within a regulated financial institution or Fintech.
Regulatory Expertise: Expert-level knowledge of Israeli AML/CTF legislation, including the Prohibition of Money Laundering Law (PMLL) and related Orders.
Regulatory Exposure: Demonstrated auditing/assurance background and prior experience interacting with regulators.
Operational Authority: Proven track require in managing end-to-end investigation workflows and making final determinations on SAR/UAR filings.
Stakeholder Management: Ability to credibly engage and challenge senior internal stakeholders and external partners (e.g., banks, schemes, regulators).
Preferred Qualifications:
Experience in payments, fintech, or e-commerce, supporting cross-border products, card issuing/acquiring or or embedded finance use cases.
Recognised professional certification in compliance or financial crime (e.g., CAMS, ICA Diploma).
Experience operating within a global or regional FCC function, partnering across multiple jurisdictions and time zones.
Prior exposure to sanctions, high-risk industry frameworks, and applying these to product design and onboarding.
Strong ability to negotiate with and influence senior stakeholders, banking partners, and regulators to achieve compliant business outcomes.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
11/06/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time and English Speakers
We are looking for a Legal Counsel to join our growing legal team and report directly to the General Counsel. In this role, you will be a key partner to business, product, and operations teams, providing practical, business-oriented legal advice across a wide range of matters.
You'll be working at the forefront of a rapidly evolving and cutting-edge industry, advising on novel technologies and emerging risks across the crypto and web3 ecosystem. This is an exciting opportunity for someone who is intellectually curious, quick on their feet, and able to navigate ambiguity with creativity and sound judgment.
The ideal candidate is responsive, adaptable, and energized by the pace and complexity of an innovative space.
What You'll Do:
Draft, review, and negotiate a wide range of commercial agreements, including SaaS agreements, NDAs, partnership agreements, vendor contracts, and Data Processing Agreements (DPAs)
Partner closely with sales, business development, and product teams to support deals and strategic initiatives
Provide day-to-day legal support on product-related matters and new offerings
Help develop and improve contract templates, playbooks, and internal legal processes
Advise on general corporate and operational matters as they arise
Support compliance and privacy-related initiatives, including implementation of data protection frameworks
Collaborate cross-functionally to identify legal risks and provide pragmatic solutions.
Requirements:
4-6 years of experience at a leading law firm and/or in-house at a technology company
English - Native-level.
Strong experience handling commercial agreements, particularly SaaS and technology-related contracts
Experience advising on data privacy matters, including GDPR, CCPA, and similar frameworks
Ability to work independently and manage multiple priorities in a fast-paced environment
Highly organized with strong attention to detail
Proactive, takes initiative, and comfortable owning projects end-to-end
Business-oriented mindset with creative problem-solving skills
Strong interpersonal skills and ability to work cross-functionally
Nice to Have:
Experience working with crypto/web3 companies or strong familiarity with the ecosystem
Familiarity with evolving digital asset and financial regulations, including MiCA, DORA, BSA/AML, and similar regimes in the US and Europe
Experience with regulatory compliance matters
Experience with labor and employment law.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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עדכון קורות החיים לפני שליחה
8690899
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דיווח על תוכן לא הולם או מפלה
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תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
27/05/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
We are currently seeking a Consultant to join the Financial Derivatives team within the Financial Advisory Services Department.+
The team provides economic and valuation advisory services related to derivatives and complex financial instruments, including:
OTC derivatives and structured products
Valuation of options and equity instruments
Valuation of various financial instruments and derivatives, including a wide range of debt instruments and complex equity‑linked instruments, using advanced valuation models such as the Merton model, binomial models, Monte Carlo simulations, and other methodologies
Performing synthetic credit ratings for public and private companies for the purpose of debt instrument valuation
Valuation of financial instruments within complex capital structures using methodologies such as OPM, PWERM, and additional approaches
All engagements are conducted in accordance with accepted valuation methodologies and in compliance with relevant accounting standards (IFRS and US GAAP).
Responsibilities
The role includes:
Gaining a strong understanding of all areas of the teams activities, including accepted valuation methodologies, relevant accounting standards, and prevailing market practices
Building, maintaining, and analyzing complex financial models in Excel, often in data‑ and assumption‑intensive environments
Working closely with internal teams and external advisory clients
Preparing economic opinions and professional reports in both Hebrew and English
Taking part in the development and implementation of process improvements, including the use of AI solutions and advanced analytical tools
Ongoing work with leading financial information systems, such as LSEG and additional database.
Requirements:
Bachelors degree in Economics, Accounting, Business Administration, or Mathematics - mandatory
1-2 years of experience in relevant fields, such as financial derivatives valuation, options pricing, financial advisory, or a related discipline
High‑level proficiency in Excel and the ability to work with and understand complex financial models
Strong financial understanding, analytical thinking, and attention to detail
High level of independence alongside strong teamwork skills, stakeholder management, and ability to meet deadlines
Excellent verbal and written communication skills in both Hebrew and English
Masters degree specializing in Finance, Statistics, Engineering, Financial Mathematics, or Financial Risk Management - a significant advantage.
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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8668613
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שליחה
סגור
v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
11/06/2026
חברה חסויה
Location: Tel Aviv-Yafo
Job Type: Full Time
We are seeking a sharp and detailed oriented FP&A Analyst to join our finance team. This role is primarily focused on commissions management and FP&A support - two critical pillars of our financial operations as we continue to scale.
You'll work closely with the finance team to ensure commissions are calculated accurately and on time, contribute to forecasting and reporting cycles, and help build the analytical infrastructure that drives sound business decisions. This is a great opportunity for someone early in their finance career who wants meaningful ownership, real analytical work, and a clear path to grow.
The role is based out of the Tel Aviv office and reports to the FP&A Manager.
What you will be responsible for
Commissions management: Own the end-to-end calculation and tracking of sales and CS variable compensation; validate data against Salesforce and compensation policy; ensure accuracy and timely delivery each cycle.
Commissions Analysis & Planning: Analyze commission data to identify variances, trends, and opportunities for process improvements; drive actionable insights around activity and KPIs; and actively participate in the design and refinement of commission plans.
Process Innovation : Identify inefficiencies in existing workflows and implement solutions , including automation and AI tools to make the commissions and reporting infrastructure more scalable.
Reporting & Analytics: Maintain and enhance the companys reporting infrastructure, including recurring data updates, monthly financial reporting packages and ; performance dashboards. build scalable templates and automated tools.
FP&A & Business partnership : Support the full FP&A cycle, including annual budget planning, and rolling forecast maintenance. Understand core performance metrics, leading and lagging indicators and get involved in fundamental business analysis
High-Impact Projects: Contribute to high-priority initiatives ranging from cost analysis to customer cohort deep dives.
Requirements:
Education: Bachelor's degree in Finance, Accounting, Economics, or a related field with a strong academic record.
Experience: 1-2 years of experience in financial analytics roles, ideally in high-growth B2B SaaS or similar complex environments.
Technical Tools: Advanced Excel / Google Sheets skill; hands-on experience with AI tools (e.g. ChatGPT, Claude, Copilot); experience with Salesforce & Power BI is a strong plus.
Strong analytical skills: able to build models, validate data, and extract insights independently.
Strong Communication Skills in English; able to support U.S.-facing operations.
Detail-oriented, with excellent organizational, written, and verbal communication skills.
Process thinker: always looking for ways to make systems smarter, not just faster.
Comfortable to work independently in a fast-paced environment with shifting priorities.
Ability to travel to and work from the Jerusalem office at least one time a week
The top candidate will also have
Prior exposure to commissions calculations and revenue systems.
Familiarity with using AI tools for automation (e.g. ChatGPT, GPT in Sheets, Claude etc.).
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
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תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
06/05/2026
Location: Jerusalem and Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
OurCrowd is seeking a detail-oriented and driven Junior Data Entry & Operations Associate to join the Finance team. This is an entry-level, operations-focused role supporting the accuracy, integrity, and flow of financial data across internal systems.
The role is hands-on and execution-heavy, centered around maintaining high-quality financial data and supporting recurring workflows. At the same time, it is not a pure data-entry position. We are looking for someone with curiosity, ownership, and a problem-solving mindset. Someone who can investigate data issues, understand basic process logic, and help identify opportunities to reduce manual work. Cross functional collaboration is key.
This is a unique opportunity to build a foundation in finance operations and data within the venture capital and alternative investments space. This role is designed for growth. High-performing candidates will have the opportunity to deepen their expertise in data validation, process improvement, automation, and financial systems, taking on increasing ownership over time.
This is a hybrid position; three days in office. Our main office is in Jerusalem, with a second office in Tel Aviv.

Responsibilities:
Data Operations & Maintenance
* Maintain and manage financial data across Salesforce, ERP systems, and internal databases
* Perform accurate and timely data entry related to transactions, accounts, fund activity, K1s, exits, and investment records
* Ensure data completeness, consistency, and reliability across systems Data Accuracy & Investigation
* Reconcile discrepancies and investigate missing or inconsistent data
* Trace data across systems, documents, and workflows to identify root causes of issues
* Take ownership of data quality by validating updates before and after execution Cross-Functional Collaboration
* Work closely with Finance, Operations, and Tech teams to ensure smooth data flow and clear handoffs
* Support system updates, data clean-ups, and ongoing maintenance efforts
* Assist in reporting processes by ensuring underlying data is accurate and up to date Process Awareness & Improvement
* Identify recurring manual work, unclear logic, and workflow gaps
* Surface issues and suggest opportunities for process improvement over time
* Build a growing understanding of how financial processes translate into system behavior

Interview Process:

* Phone interview
* Take-home task
* In-person interview with VP of Finance (Controller may join this meeting or the following one)
* In-person interview with CFO
* In-person interview with Director of HR
* Reference checks

Compensation & Benefits:
Please note that this is a junior role with significant growth potential for an exceptional candidate. Accordingly, the salary range for this position is 10,000–12,000 NIS per month.
Requirements:
* 1+ years of experience in data entry, finance operations, or back-office roles
* Bachelor’s degree in Accounting, Finance, Business or a related field preferred
* Strong attention to detail and commitment to data accuracy
* Ability to manage large volumes of data in a structured and reliable way
* Excellent English communication skills
* Comfort with repetitive tasks while maintaining focus and quality
* Strong Excel skills (formulas, filtering, lookups, data validation)
* Analytical mindset with the ability to think logically about data and processes
* Proactive and curious, comfortable asking questions and investigating issues
* Ability to work independently while collaborating across teams
Advantage
* Experience using AI and automation to streamline financial processes, reporting, or analysis – strong advantage
* Familiarity with Salesforce, ERP, or accounting systems
* Exposure to SQL, automation tools, or data workflows
* Familiarity with fund structures, K1s, capital calls, or distributions
What Suc
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8640011
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דיווח על תוכן לא הולם או מפלה
מה השם שלך?
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v נשלח
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
14/05/2026
Location: Tel Aviv-Yafo
Job Type: Full Time
we are looking for a Support Analyst.
What youll do
Reporting to the Manager, Financial Operations in the US, this person will be among the first hires in Israel focused on Financial Operations, as part of a larger global Financial Operations (FinOps) team. The team aims to deliver operational excellence of our customer transaction lifecycle and manage our liquidity to support the companys business growth across the globe. As a FinOps Analyst, youll work closely with counterparts within Operations but also with Commercial and Product teams to identify and remediate FinOps-related issues. This person will need to work a 9-6PM shift.
This role is based in Tel Aviv.
Responsibilities:
Utilise advanced Zendesk skills to manage FinOps-related customer requests (e.g., payment investigations, returns, recalls, and reconciliation inquiries); proficient in Triggers, Tagging, Routing Queues, and Macros to streamline queue management, ensure SLA adherence, and improve operational efficiency across global FinOps workflows
Monitor global end-to-end client transaction lifecycle, handle inquiries, detect exceptions from data reports and dashboards in a timely manner, communicate with teams and other departments to handle issues
Support with daily safeguarding obligations, across multipleentities
Monitor the clearing and settlement of client funds and global money pools; drive data oriented approaches to improve our liquidity management system, fund risk management and treasury efficiency and utilisation
Maintain the team knowledge base and refine the standard operating procedures; find opportunity for operational optimisation and process automation tooling.
Build data-oriented performance metrics, quality assurance framework and tooling to monitor, detect, and remediate operational risk areas and control defects to minimise errors
Set up compliant, accurate and timely reporting data capabilities based on external regulatory and third party requirements
Requirements:
Bachelors degree or above
A minimum of 2 years of experience with ZenDesk responding to customer requests
Ability to rapidly understand new products and demonstrate problem-solving skill
Strong communication skills and customer service orientation
Attention to detail and tendency towards a documented approach
A strong team player who thrives in working in close collaboration with other teams
Preferred Qualifications:
Experience with MS Office; technical skill set of SQL + familiarity with Databricks
Experience with visualisation tools like Looker and Data Studio
A minimum of 2 years
This position is open to all candidates.
 
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הגשת מועמדותהגש מועמדות
עדכון קורות החיים לפני שליחה
עדכון קורות החיים לפני שליחה
8651565
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שירות זה פתוח ללקוחות VIP בלבד