דרושים » תוכנה » Director of Training

Were looking for a Product Analyst to join our Product team and play a critical role in unlocking the power of maritime data. Youll dive deep into complex datasets, ensuring quality, uncovering insights, and shaping the foundation for products and workflows built on AI. Your work will directly contribute to product innovation, customer impact, and the next generation of AI-driven maritime solutions.

What will you do?

Extract, analyze, and interpret maritime data using Python, SQL, and other data tools, working across sources such as Rockset, MongoDB, and S3.
Ensure data quality, accuracy, and consistency, supporting both product development and Generative AI-powered workflows.
Identify patterns, anomalies, and emerging risks within large, complex datasets to drive actionable insights for customers and internal stakeholders.
Collaborate with product managers, engineers, and data scientists to optimize data pipelines, workflows, and models.
Support the development of strategies for handling structured and unstructured data, contributing to scalable, automated solutions.
Visualize and communicate findings effectively, using tools such as Matplotlib, Grafana, or Redash, tailored for technical and non-technical audiences.
Apply domain knowledge of the maritime industry to contextualize data and generate meaningful insights for product workflows.
Conduct data integrity and QA checks, ensuring reliability for both operational use and AI model training.

We are a global leader in hybrid cloud security. We bring a new approach that uses the attackers perspective to find and remediate critical attack paths across on-premises and multi-cloud networks. The Cyber platform enables companies to rapidly prioritize and respond to cyber risks affecting their business-sensitive systems. Our Customer Onboarding Managers (COM) are the face of us to our new customers, during their onboarding phase; they play a critical role in their long-term success. The Customer Onboarding Manager helps new customers adopt and realize value from the Cyber platform quickly and effectively, setting them up for long-term success.
Responsibilities:
* Manage a portfolio of onboarding projects, ensuring that the projects are consistently delivered on time and with quality.
* Managing, assigning, and conducting onboarding meetings, product demos, company presentations, workshops, and training.
* Partner with customers to understand their business processes, deployment goals, and requirements and provide product information to serve those goals. Work closely with clients to configure our SaaS. solutions to align with their business needs, providing technical expertise and recommendations.
* Project Management: Develop and manage project plans, timelines, and milestones to ensure successful onboarding, tracking progress, and proactively addressing any roadblocks. Effectively manage all project communication, both internally and externally.
* Educate and enable customers on our products and best practices, drive the onboarding to deliver fast time to value.
* Collaborate with the team, identify and eliminate roadblocks that can be onboarding risks, and coordinate with internal resources to ensure resolution.
* Issue Resolution: Address technical issues, troubleshoot problems, and collaborate with cross-functional teams, such as product development and support, to provide timely solutions.
* Feedback and Improvement: Gather client feedback and insights to improve the onboarding process and provide recommendations for product enhancements.
* Customer Relationship Management: Build strong, lasting relationships with clients, serving as the primary point of contact during the onboarding phase.
* Work closely with CSM and Sales to ensure smooth hand-offs through the customer journey.

At our company, were reinventing DevOps to help the worlds greatest companies innovate -- and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit and just all-around great people. Here, if youre willing to do more, your career can take off. And since software plays a central role in everyones lives, youll be part of an important mission. Thousands of customers, including most of the Fortune 100, trust our company to manage, accelerate, and secure their software delivery from code to production -- a concept we call liquid software. Wouldn't it be amazing if you could join us in our journey?
At our company, self-service is a top priority, sponsored directly by company Leadership. Content and Self-Service are at the core of our company Customer Success strategy, both internally for our team and colleagues and externally for our customers.
As a Customer Success Knowledge Manager in our company you will...
Transform the way content is presented to our customers by implementing innovative solutions in our Help Center
Manage and direct the creation of professional and creative content
Work with the teams researchers to measure content effectiveness, set targets, and if necessary revise content until user targets are met and engagement increases
Work with the teams developers to automate publication and validation processes
Interact with our company customers to better understand how they use our company content
Foster a culture of knowledge-sharing, contribution, and transparency
Build relationships and identify partners across the organization to help promote a knowledge everywhere approach.

As a Customer Success Manager you will join a small team that moves fast.

Together with the team, you will provide top-notch service to our customers, and support the rollout of a new product and features to the market. Youll be expected to execute fast but, more importantly, to solve problems and find long-term solutions that can be implemented as new processes, products, or features.

Responsibilities (or what youll be doing):

You will join a CS team in its early stage so there's a lot of room for creativity and building processes from scratch. You will be expected to contribute and improve current methodologies.

Help customers succeed and provide support both on the technical level and on the business side.

Onboarding new customers to be able to use our platform
Building and teaching technical courses on the platform
Deliver excellent support to customers, understand their needs, and ensure their success.
Serve as the main point of contact while acting as a liaison between clients and the rest of the team.
Provide customers with Introduction and training of new features in order to maximise the usage and educate them through marketing and product documents.
Maintain a comprehensive and updated knowledge base - Analyze customer usage data, gather insights and lessons
Provide internal customer feedback.

At our company, we protect the digital world from the dark corners of the internet. If youve ever been disrupted by a deceptive or harmful ad, youve already seen the problem we solvebefore it hits real people. Our mission? Simple: clean, safe, and secure ad experiences for everyone. Were a cybersecurity company with a heart. Our team thrives on curiosity, collaboration, and kindnesswith just the right amount of grit to outsmart cyber threats every day. Were passionate about protecting publishers, platforms, and users while building long-term relationships rooted in trust and innovation. Now, were looking for a motivated and people-first Customer Success Manager to focus on our long-tail and growth-tier customer base. This is a fantastic opportunity for someone early in their career who wants to make an impact, learn fast, and grow into a strategic role. Your mission: help customers onboard successfully, adopt our technology, and grow their usagewhile keeping churn at bay. If you love helping others succeed, enjoy solving real-world problems, and want to work on the frontline of adtech securitythis is your chance to shine.
Responsibilities
* Manage a high-volume portfolio of small and mid-sized accounts across global markets.
* Guide new customers through onboarding and product activation with clarity and care.
* Proactively monitor usage trends and surface opportunities for deeper adoption and upsell.
* Be the customers day-to-day contactanswering questions, providing best practices, and making sure they get real value from our company.
* Detect early signs of churn risk and take action to re-engage and retain customers.
* Build strong relationships through regular check-ins, email support, and product training (mainly remote).
* Help develop scalable playbooks, onboarding workflows, and customer education resources.
* Collaborate with sales, support, and product teams to resolve issues and advocate for customer needs.
* Collect and share feedback to influence product development and improve the customer experience.

As a Machine Learning Engineer, youll work on cutting-edge
code-focused LLMs and AI agent systems
that power our companys next-generation developer platform. Youll be at the center of research, model training, and productionization of intelligent systems that understand software deeply, collaborate with developers, and help automate engineering workflows end-to-end. Your work will immediately impact millions of engineers worldwide.
Responsibilities:
Push LLM Innovation: Research, design, and fine-tune domain-specific LLMs for code generation, refactoring, debugging, and multi-turn reasoning.
Agent-Oriented Development: Build multi-agent coding systems that integrate retrieval-augmented generation (RAG), code execution, testing, and tool use to create autonomous, context-aware coding workflows.
Production-Grade AI: Own the training-to-inference pipeline for large code modelsoptimize inference with quantization, distillation, and caching techniques.
Rapid Experimentation: Prototype and validate ideas quickly; leverage reinforcement learning, human feedback, and synthetic data generation to push accuracy and reasoning.
Cross-Functional Collaboration: Partner with product, engineering, and design teams to ship AI-powered features that help developers focus on high-impact work.
Scale the Platform: Contribute to distributed training, scalable serving systems, and GPU/TPU-efficient architectures for ultra-low-latency developer tools.

we are a fast-growing digital health SaaS company thats on a mission to transform the way physicians interact with patient data. Thousands of clinicians across the United States already use our companys AI-powered solution that transforms complex and fragmented patient data into concise patient portraits" and actionable clinical insights at the point of care. With our company, physicians experience less burnout, reduce missed diagnoses, and can devote more time giving better care to their patients.
our company has been named one of the Top 100 AI companies globally by CB Insights and made the list of the Top 50 Digital Health startups. We are already working with industry-leading value-based organizations including Privia Health and Agilon.
We're looking for talented, versatile and highly independent Machine Learning Engineers to join our winning team. You will be in charge of end-to-end development and you'll have a massive impact on the product and the technical decisions made.
The ML Engineers are part of our infrastructure group, working closely with the exceptional research team, taking trained models and scaling them out to production.
Responsibilities
Take ownership of the entire machine learning engineering lifecycle - from building scalable training and evaluation pipelines to deploying models in production, with robust monitoring and maintenance systems.
Help in creating scalable solutions by enabling us to continuously increase the accuracy of our algorithms across thousands of clinics.
Designing a secured large-scale system that is suitable for sensitive patient data.
Continue to enhancing our deep learning infrastructure to supports our AI models at scale, including CI/CD, automation, testing and monitoring.
Collaborate with the research, medical and product teams in implementing ML solutions to the digital health space.

Being a worker is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If thats bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, were waiting with open arms. Come join us.
What will you do?
Own a portfolio of 2535 enterprise (large) accounts ( both Israel & global clients) and deliver a high-touch, strategic customer success approach.
Build and execute tailored customer success plans aligned with business objectives, adoption milestones, and measurable outcomes.
Lead key customer engagements including Executive Business Reviews, roadmap alignment, technical enablement, and account planning sessions.
Champion platform adoption through multithreaded stakeholder engagement and position our company as a strategic partner in business transformation.
Become a trusted advisor by deeply understanding customer goals and driving long-term value through proactive success planning.
Collaborate cross-functionally with Product, Sales, Marketing, Services, and Development teams to represent the voice of the customer.
Support growth by identifying upsell and cross-sell opportunities, partnering with Account Managers on deal strategy and Renewal Managers on retention planning.
Monitor customer health using data-driven insights to mitigate churn risks and sustain high levels of customer satisfaction and net retention.
Promote customer advocacy by aligning platform value to strategic outcomes and fostering long-term relationships.
Maintain detailed and up-to-date account documentation, including stakeholder maps, strategic success plans, and engagement materials.

Justt is a leader in the chargeback automation industry, providing hands-free solutions to help merchants reclaim their revenue. Our innovative AI-driven platform addresses payment disputes efficiently and accurately, allowing our clients to focus on their core business activities. We are a forward-thinking company that values innovation, responsibility, and fairness In this dynamic role, you’ll engage with customers strategically based on data insights, stepping in when churn risks or upsell opportunities arise. This approach allows you to focus on high-impact moments that drive retention and growth. Using your communication skills to build trust, address concerns, and expand accounts, you’ll navigate conversations with confidence and influence. If you’re data-driven and adept at turning insights into action, this position offers the opportunity to make a significant impact on the customer journey and overall business success. Key Responsibilities:
* Track and monitor account volume trends and performance metrics
* Use data-driven insights to anticipate and prevent potential churn.
* Assist support and onboarding teams in the post-go-live phase to ensure a smooth transition for low-touch accounts.
* Monitor early-stage account activity to ensure customers quickly realize value.
* Analyze data to understand natural growth trends and identify patterns that indicate customer readiness for expansion or upsell opportunities.
* Act as the escalation point when support needs more in-depth account analysis.
* Conduct ad-hoc portal training to help customers fully utilize the product’s capabilities.
* Provide regular reporting to internal stakeholders on customer health, churn risks, and growth potential.

Shape the Future of Cybersecurity with Us Are you driven by curiosity, innovation, and the desire to turn cutting-edge research into real-world impact? Join us, an established but rapidly growing cybersecurity startup, where you'll be part of a small, elite team building groundbreaking AI-powered security products from the ground up. Work alongside top minds in security research, R&D, product, and data engineering to drive innovation and create real value for global customers. This is your chance to contribute to a foundational mission - developing AI technology that proactively protects against todays most sophisticated cyber threats.

What will you do:
As an ML Engineer, youll play a central role in shaping our future technology. Youll: Own AI product creation end-to-end - from the initial concept through building prototypes to full-scale production. Drive innovation by developing and integrating ML and Generative AI solutions into our core cybersecurity products: Endpoint, XDR, Network Detection, and Posture Management. Analyze massive volumes of security data to uncover hidden patterns, threats, and insights. Develop and fine-tune models with state-of-the-art optimization strategies and performance metrics. Contribute to and expand our AI infrastructure, including data pipelines, evaluation tools, and deployment frameworks. Conduct rigorous experimentation, explain and monitor the real-world performance of your models. Write production-ready code that makes it into our deployed AI systems.