דרושים » תוכנה » Senior Instructional Designer (Internal Product Enablement Training)

We are making the future of Mobility come to life starting today.
At our company, we support the worlds largest vehicle fleet operators and transportation providers by optimizing existing operations and seamlessly launching new, dynamic business models. This drives efficient operations and maximizes utilization.
Were looking for a Solutions Architect to join our business team and lead complex and strategic processes with our partners around the world: gathering customer technical requirements, leading platform implementation and integrations, managing development processes with internal teams, and delivering high-quality performance and experience for the global fleets using the company's platform.
In your day-to-day role, you will manage complex, multi-stage implementation processes, gather, review, and translate customer requirements into product feature definitions, demonstrate platform best practices, train new users, and lead internal design and implementation of new product features.
Manage end-to-end customer implementation processes, from requirements gathering to post-launch support
Collaborate with customers to define requirements, translating them into PRDs and technical specifications
Guide technical customer teams through best practices of platform implementation
Become a technical platform expert, a leading resource for our companys global partners to implement and leverage the platform capabilities within their operation
Execute platform demonstrations and onboarding for operational customer teams
Live on-site support for launches and kick-offs
Analyze and incorporate customer feedback to drive product improvements and new feature development
Identify areas for enhancement, research solutions, and lead execution to optimize platform performance and customer satisfaction.

We are looking for a talented and driven Modern Workplace Adoption & Implementation Specialist to join our team. This role involves working with global clients to lead the successful adoption and integration of Microsoft 365 tools, AI assistants (such as Microsoft Copilot), and other modern workplace technologies. The ideal candidate has hands-on experience in implementation, user training, and ongoing enablement, with excellent communication skills and a passion for helping people embrace digital change.
Key Responsibilities:
Lead implementation projects for Microsoft 365 and AI-based productivity tools with global clients.
Conduct discovery and needs assessment sessions to define adoption strategies and technical solutions.
Design and deliver training programs, workshops, and onboarding sessions tailored to various user groups.
Create clear and user-friendly documentation, playbooks, and learning materials.
Support clients post-implementation, helping ensure successful and sustained adoption.
Collaborate with cross-functional teams and adapt solutions to meet both technical and business needs.
Utilize low-code/no-code tools (e.g., Power Platform) to build simple agents, bots, or workflows where relevant.
Stay updated on trends and new features within the Microsoft ecosystem and modern work technologies.