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We are looking for Technical Solutions Engineer to join the Solutions Engineer Team at Aura. We are looking for someone with great technical skills and passion for innovation. You will have the opportunity to work closely with some of the big Telecom operators and OEMs in the world as well as bring a meaningful impact to the services and products of Aura.
What you'll be doing:
Handling product integration and technical ownership
Investigating technical issues root cause and offering a solution
Handling technical internal processes and operations
Troubleshooting and analyzing production level performance
Working closely with R&D, Product Teams and Account Management.

We're looking for a Procurement Operations Specialist to join our Finance team. As a Procurement Operations Specialist, you will facilitate as subject matter expert on procurement process topic, providing guidance for problems/ questions, generate and implement procurement processes among the company.
Responsibilities:
Define activities and focus areas of the support function with category managers and stakeholders
Coordinate, and be responsible for Procurement systems implementation and upgrades.
Develop ad-hoc metrics reports and complete special procurement-related projects as they may arise
Identify pain points and potential improvements in P2P process at entity level, and in coordination with the global requirement.
Understand P2P global initiatives (such as contract management improvements, new procurement methodology, catalog and marketplace implementations via system).
Work collaboratively with cross-functional teams including IT, accounts payable, finance and legal to insure P2P process is seamless and streamlined for business unit requestors
Cultivate relationships with team and key partners by listening, partnering, and educating teams on Procurement processes and values
Coordinate audits and ensure proper understanding of the audit findings at country level. Share audit findings across the Procurement network to improve Risk mitigation.
Be an active team player and execute/lead projects as assigned.

The RMA Service Coordinator will be a key part of the Service Operations team working with a cross-functional team including Enterprise Support Services, Service Product management, Networking Business Unit, and our logistics partners to ensure world class execution to our service level agreements with customers. The service coordinator will drive process improvements, track 4PL partner performance, maintain execution metrics and act as an escalation point to ensure on-time delivery performance for our customers worldwide.

What you'll be doing:

Lead all aspects of performance and execution of the Forward Stocking Locations logistics partners and 4PL support operations to dispatch customer orders. This position covers EMEA time zone support.

Escalation point of contact for import/export issues to resolve with our Global Trade Compliance team and EOR/IOR partners.

Hold weekly meetings with logistics/4PL partners to track operational performance.

Ensure customer service parts replacements are shipped to meet specified service level agreement (SLA).

Investigate service misses, issue corrective action, and track resolution of root causes for SLA misses with our logistics suppliers.

Ensure customer RMA returns are routed and processed accurately and in a timely manner.

Work the logistics, warehousing, repair operations and 4PL partners to continuously improve processes.

Ensure inventory replenishment orders are processed on time.

Review shipment backlog and resolve gating replenishment and defective return shipments.

Regional coverage - disposition day to day challenges for FSL-Support, NCR-India, Repair sites and UPS FSL operations teams.

Publish metric measuring data integrity between SAP/CRM and FSL systems.

As we expand, we're looking for a motivated and talented Technical Operation Specialist to join our rapidly growing Company.
As a Technical Operation Specialist you will work closely with our Product and Monetization teams to ensure the smooth running of all the events, promotions, marketing events and live A/B tests.
You will be in charge of all related technical aspects to enable Events & Promotions both inside and outside the game.
Responsibilities:
Managing the operation of monetization & product activities inside the game through the games Back End system: setting up promotions, controlling game features, creating pricing configurations, segmentation, etc.
Responsible for ensuring the smooth running of all the promotions, event and live tests
Responsible for setting up campaigns in the games Back Office system including managing assets and pricing configurations
Responsible for enabling/disabling game features and events through the games Back Office system
Work with monetization, economy and product teams
Work with QA team to make sure the campaigns configurations are working in the live version
Daily monitor on tests.

We are looking for a Scrum Master to join our team!
As a scrum master,
youll be responsible for a full-stack scrum team within one of our main R&D groups .
Responsibilities:
Manage multiple projects simultaneously, working closely with product managers, developers, and QA engineers
Lead an agile team, coordinate and facilitate agile ceremonies such as daily standup, pre-planning/planning, retrospect, etc.
Conduct constant project monitoring, risk management, and mitigation to ensure delivery on time while not compromising on quality
Anticipate and spot impediments, prevent or remove them in order to maintain consequent work-flow and optimized performance
Bridge the gap between strategic and tactical goals, helping create work plans that support a high-performing team
Facilitate and bridge dependencies with external teams and stakeholders.