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We are seeking a highly skilled and motivated Backend Engineer to join our Application team . As an Application Backend Engineer, you will be responsible for the development, maintenance, and enhancement of our SaaS and on-premise platforms. Your mastery of backend development will be the driving force behind our cutting-edge solutions. Collaborating with diverse teams, you'll play a pivotal role in shaping the success of our products and delivering unparalleled experiences. Together, we'll create robust and innovative solutions that push the boundaries of cybersecurity.



Roles And Responsibilities

Design, develop, and maintain the backend components of our SaaS platform and on-premise application.
Collaborate closely with front-end developers, product managers, and quality assurance engineers to deliver new features and improvements.
Implement scalable and secure backend solutions for both the SaaS and on-premise platforms, following industry best practices and coding standards.
Participate in code reviews, provide constructive feedback, and ensure high-quality code through unit testing and documentation.
Collaborate with other teams to define and refine product requirements, contributing to the overall product roadmap.
Assist in troubleshooting customer issues and provide technical support when required.
Contribute to architectural discussions and technical decision-making, leveraging your expertise to drive the evolution of our products.
Embrace the power of production! Take the lead in every step of the process, from design to development, through code reviews, testing, and finally witnessing the fruition of your work in the live environment. Fearlessly own the end-to-end journey of your code and revel in the satisfaction of seeing it in action.

Join the SBC (Session Border Controller) Team , where you will be at the heart of our product ecosystem. Our team is responsible for architecting and building the management applications that power all products.
As a Backend Engineer within our OAM (Operations, Administration, and Maintenance) Infrastructure group, you will dive into a multi-threaded, complex environment. Youll gain a unique, end-to-end perspective of our products by exposing core SBC features through diverse management interfaces, with a primary focus on our robust WEB infrastructure.
Key Responsibilities:
Feature Development: End-to-end ownership of new features based on system engineering specifications.
Infrastructure Evolution: Develop and maintain high-performance WEB infrastructure across both Server and Client sides.
Problem Solving: Address and adapt to customer-facing incidents, ensuring high-tier reliability.

We're seeking an experienced DevOps Engineer to design, automate, and maintain cloud-native infrastructure for scalable microservices deployments while working closely with the SRE team.
This role requires 3+ years of hands-on cloud experience with strong Kubernetes expertise and GitOps practices to support development and QA teams across production and development environments.
Key Responsibilities:
Provision and manage infrastructure using Terraform IaC across cloud platforms.
Orchestrate advanced Kubernetes deployments with ArgoCD, Helm charts, and GitOps workflows.
Build and maintain CI/CD pipelines using Azure DevOps, GitHub Actions, or equivalents.
Implement full observability stack with Grafana (Prometheus, Loki, Tempo), Azure Monitor, or equivalent tools for comprehensive metrics, logs, and tracing.
Containerize microservices with Docker and deploy across multi-environment stups.
Automate operations with Bash scripting; develop custom tools in Python/Go as needed.
Manage databases including MongoDB; handle basic L3/L4 networking, protocols, and DNS.
Collaborate closely with SRE team on reliability, incident response, and on-call rotations.

We are seeking an experienced Sales Manager to join the Israeli Sales Team, with a focused responsibility for selling Meeting Insights solution.
This role is dedicated to driving adoption of an AI-powered analytics product that enhances enterprise meetings and collaboration.
The position focuses on expanding Meeting Insights sales with enterprise customers and selected partners in the Israeli market.
Responsibilities:
Develop, manage, and execute the sales strategy and revenue objectives for Meeting Insights product in the Israeli market.
Drive new business and expansion opportunities for Meeting Insights with enterprise customers, working closely with decision-makers and stakeholders.
Build and maintain relationships with relevant partners (System Integrators, Distributors, and technology partners) to support Meeting Insights go-to-market activities.
Own and develop a dedicated pipeline for Meeting Insights through direct sales activities and partner-led opportunities.
Work closely with Sales Engineers, Product, and Marketing teams to position Meeting Insights effectively and support successful deal closure.
Lead product-focused customer engagements, demos, and presentations related to Meeting Insights.
Represent and the Meeting Insights solution at customer meetings, events, and relevant industry forums.
Provide regular sales reporting, forecasting, and pipeline visibility specific to Meeting Insights.

Were looking for a Power BI Developer to design, build, and maintain business-critical dashboards and analytics solutions across our SaaS products and internal operations.
This role is focused on Power BI, DAX, and business-facing analytics.
Youll work closely with Product, Finance, Sales, and Operations teams to translate business questions into clear metrics, dashboards, and insights that drive decision-making.
Your mission:
Design, build, and maintain Power BI dashboards and reports
Develop advanced DAX measures and calculations
Build optimized data models and reusable datasets
Ensure performance, accuracy, and scalability of reports
Partner with stakeholders to understand reporting and analytics needs
Translate business requirements into KPIs and actionable insights
Analyze customer and product data to identify trends and opportunities
Create tailored dashboard views for different personas (executives, product, sales)
Work with SQL-based data sources and collaborate with data engineers
Validate data accuracy and consistency across sources
Present insights in a clear, concise, and compelling way

We are seeking a QA Automation Engineer with strong Python skills to join our dynamic QA team. In this role, you will design and implement automated test frameworks, execute manual and automated testing, and ensure the quality of our AI-driven SaaS product.
Youll work closely with developers and product teams, gaining exposure to cloud technologies, AI workflows, machine learning pipelines, and enterprise-grade software testing.
We follow Agile methodology, working in time-boxed sprints and managing tasks with clear timelines to ensure iterative delivery and continuous improvement.
What Youll Do:
Develop and maintain Python-based test automation scripts and frameworks.
Perform manual testing for new features and regression cycles.
Validate integrations with Azure services, APIs, and microservices.
Collaborate with developers and product teams to ensure high-quality releases.
Analyze test results, report defects, and contribute to continuous improvement.
Participate in test planning, risk analysis, and quality metrics reporting.
Drive test coverage improvements and advocate for automation best practices.
Work on AI model validation, prompt testing, and data-driven quality checks.

We are looking for an experienced and talented Software Architect to join our Voca product team.
Voca product provides extensive Contact Center and Conversational IVR capabilities running on
both on prem and SAAS environments.
Job Description:
- Define the system requirements for Voca Product.
- Defining the architecture for next generation products.
- Write system design documents

We are a dynamic R&D department that designs and develops Call Recording solutions, looking for a long-term relationship with Developer to be a part of a team developing cutting edge, SaaS enterprise solution enabling to capture, organize, and share meeting content.
We are looking for a professional who is passionate to investigate, learn and implement new technologies, as well as happy to go beyond the immediate job description.
Responsibilities:
Design and architect scalable backend services using cloud-native technologies
Lead integration strategies for complex 3rd party services and APIs
Analyze and translate business requirements into technical solutions
Drive architectural decisions through research, POCs, and technical leadership
Champion Test Driven Development and code quality best practices across the team
Optimize system performance and identify bottlenecks proactively
Mentor junior developers and conduct code reviews

we are looking for a Technical Support Engineer.
This combined position delivers end-to-end post-sales customer success by blending Professional Services (remote and on-site implementations, upgrades, and customer enablement) with Technical Support (Level 2/3 troubleshooting, incident ownership). The engineer owns the implementation delivery cycle and issue resolution cycle from initial report through reproduction and debugging, escalation to R&D/backline support when needed, and follow-up until solution delivery while maintaining high customer satisfaction.
Key Responsibilities:
Deliver Professional Services for AudioCodes solutions, including remote and on-site implementations, upgrades, and customer enablement activities.
Provide Level 2/3 technical support for AudioCodes customers and partners according to SLA across AudioCodes products (e.g., SIP/VoIP gateways, data networking, UC applications/appliances).
Own the problem resolution lifecycle: respond to trouble reports, perform remote sessions, troubleshoot and debug, reproduce issues in the lab, and drive resolution to closure.
Interface with backend support and R&D (L4) for advanced investigation and escalation; provide clear technical context, logs, and reproduction steps.
Document findings and actions clearly in tickets and produce customer-facing updates and status reports.
Ensure high Customer Satisfaction (CSAT) through effective communication, expectation management, and timely follow-up.
Administer external customer support accounts as required.
Participate in on-call rotations and support off-hours activities and installations when needed.
Contribute to technical documentation such as application notes, knowledge articles, and project documents.
May support pre-sales engineering activities, Proof of Concepts (POCs), and customer training when required.

Were looking for an experienced Tier 2 Technical Support with a creative mind and extraordinary investigation skills to join our team.
The team aims at providing immediate, high-quality analysis and technical solutions to any issues raised by our players.
Responsibilities
Investigate & Resolve technical issues escalated from Tier 1 agents
Identify the root cause for issues in the game
Analyze system logs and dashboards to streamline troubleshooting
Be the point of escalation between Customer Support and R&D
Work closely with the technical support (Tier 3) to solve technical issues
Provide comprehensive information regarding technical issues with our products.

We're looking for a passionate and skilled Customer Support Knowledge Specialist to join our dynamic Knowledge team. This team is critical to enhancing our players' experience by analyzing ticket data, building workflows for agents, and sharing feedback analysis with company stakeholders. If you're data-driven, proactive, and thrive in a collaborative environment, we want you to be part of our journey!
Responsibilities:
Collaborate closely with various teams within the studio to optimize the player experience.
Identify, track, and analyze trends in player inquiries and issues, providing proactive resolutions and suggestions.
Leverage AI-driven tools to analyze support data and identifying emerging trends
Create and maintain workflows in the Internal Knowledge Base to ensure accuracy and relevance.
Lead projects from initiation through completion, ensuring timely delivery.
Identify opportunities for improvement and implement strategies and optimizations to enhance department KPIs.

Were looking for a curious, ambitious and self-motivated Product Economy Manager to join our growing Product team. As a Product Economy Manager, youll directly impact millions of our players by creating tools that enable you to balance and optimize the game's economy, resulting in fun and engaging experiences that increase retention and revenue.
Responsibilities
Design and own the user experience from an economy point of view to predict our players behavior according to the data we already have.
Build simulations and predictive models in order to proactively forecast results of content changes.
Monitor individual and macro player balances to ensure the overall health of the games economy.
Explore and design gameplay loops and the way players interact with them.
Tune content performance by devising A/B tests and analyzing their effectiveness.
Identify areas where sinks/sources should be tightened or loosened to maximize engagement, retention and revenue.
Price the games virtual currencies.
Collaborate with Product teams on balancing and designing new features that address existing deficiencies in the game.

Were looking for a Full Stack Developer to join our team and build high-quality internal tools that empower game development teams to move fast while maintaining excellent quality.
Responsibilities
Design and build internal applications that solve real business needs.
Develop end-to-end solutions from idea to production.
Integrate AI-powered tools for code generation, automated testing, analysis, and internal workflows.
Collaborate closely with cross-functional teams to understand pain points and deliver scalable solutions.

We are looking for a senior Windows developer who is passionate about software design, code quality, and performance. The job involves writing production-grade and highly performant code that will be shipped to thousands of endpoints. The role includes developing for the Windows kernel to collect the necessary data as well as writing user-mode code for integrating the kernel driver into our sensors architecture.
The Dream-Maker Responsibilities
Write production-grade C/C++ code to create robust and high-performance software drivers and applications for Windows.
Investigate possibly undocumented system behavior to enable product features or to resolve software issues.
Optimize code for maximum efficiency and resource utilization, ensuring the smooth operation of our solutions.
Collaborate closely with operating system internals to gather essential data for analyzing abnormal behavior on endpoints.
Participate in code reviews with an emphasis on design and code quality, ensuring the team adheres to best practices.
Work effectively within a team, contributing to a collaborative and innovative development environment.
Apply your problem-solving abilities to address complex technical challenges in the cybersecurity domains.