לוח משרות דרושים מנהל מוצר - תוכנה

Were looking for a strategic and experienced product leader to drive our data classification and privacy portfolioone of the most foundational parts of our platform and a critical area of investment and innovation. This role is responsible for building advanced, scalable solutions that help our customers identify, categorize, and govern sensitive data across SaaS, IaaS, and on-prem environments.
You will lead a talented team of product managers and work closely with engineering, design, marketing, and sales to ensure our classification and privacy products continue to set the industry standard. Youll work in a hybrid model, and help shape the future of the platform.
Responsibilities:
Lead the strategy, vision, and execution for classification and privacy products portfolio
Manage and grow a team of experienced product managers across multiple product lines
Define and own the roadmap for sensitive data discovery, classification, labeling, and privacy-aware controls across cloud and on-premises environments
Deeply understand customer use cases for compliance (e.g., GDPR, CCPA, HIPAA), data governance, insider threat protection, and data loss prevention
Drive innovations in content-aware and context-aware classification, including AI-driven techniques such as ML, NLP, and LLM-based models to accurately identify and categorize sensitive data
Evaluate and incorporate emerging technologies (e.g., generative AI and large language models) to enhance classification accuracy, scalability, and real-time data understanding
Work hands-on with UX designers, engineering, and research teams to design thoughtful, scalable solutions
Partner with internal stakeholders including Customer Success, Sales Engineering, and Professional Services to understand deployment challenges and inform roadmap priorities
Engage regularly with customers and prospects to gather feedback and validate product direction
Collaborate with marketing and sales teams to position, launch, and drive adoption of new features and products
Track and analyze product usage, customer feedback, and market trends to iterate on product strategy
Serve as a subject matter expert and thought leader both inside and outside the organization on data classification and privacy topics

Were hiring a TAM Team Leader to lead and mentor our global TAM team of customer ambassadors within technical groupsanchoring the teams authority, sharpening customer‑advocacy standards, and ensuring clear, measurable technical outcomes for strategic accounts.

This role blends people leadership with hands-on technical expertise.



Key Responsibilities

Leadership & People Management

Lead, mentor, and develop a team of Technical Account Managers, fostering a proactive, ownership, and customer advocacy culture.
Define and track team KPIs, ensuring consistent value and operational excellence delivery.
Drive team enablement, training, and career growth, while promoting knowledge sharing and best practices.


Proactive Service Oversight

Provide high‑touch support services and ensure best‑practice support standards.
Review overall customer operational health, guiding TAMs on risk mitigation and optimization.


Upgrade & Release Management

Oversee coordination of updates and enhancements across the TAM team.
Enable TAMs to support their customers during their own release cycles.
Create and manage a framework for the team to own and manage implementation, update, and maintenance projects for their customers.
Ensure customers are informed about fixes, patches, and new releases, including demonstrations and impact assessments.


Escalation & Incident Management

Supervise escalations (incidents and Top Customer Issues), ensuring appropriate engagement of Engineering, Solutions, Operations, and Product teams.
Lead complex postmortems with TAMs, deliver root-cause analyses, and ensure continuous improvement in escalation handling.


Strategic Technical Success

Partner with senior customers in periodic executive technical reviews (monthly/quarterly).
Collaborate with Product Management to align customer needs with roadmap presentations and early product release rollouts.
Represent the Voice of the Customer in leadership forums, influencing service strategy and product direction.

As an Product Enablement Manager on the Professional Services group in our Tel-Aviv Office, youll work closely with our Engineering and Product teams, act as a knowledge hub and actively deliver exceptional new products to our global Professional Services group and customers.
How youll make an impact:
As a Product Enablement Manager, youll bring value by:
Play a pivotal role in the product lifecycle and its roadmap.
Work closely with our companys Engineering and Product teams on enabling new features for scale.
Take end-to-end ownership of new products and features.
From the support perspective, this includes training, creating/updating knowledge base articles, and other internal communication.
From the product perspective, it includes implementation, integration, documentation, scaling, and effectively communicating to all stakeholders.
Create and Maintain new product documentation and training for Professional Services and business teams, including creating/updating knowledge base articles.
Handle highly complex technical escalations coming from Professional Services and consult on complex implementations/issues coming from clients. This may require close dev to dev calls with clients Engineering teams.
Serve as a knowledge hub on features and our company products and ensure support issues are resolved meticulously.
Create and lead support improvement processes across the company.
Technically contribute to product maturity and scale by creating scripts, tools, and processes, as well as developing tools, processes, and automation for internal and external stakeholders.
Lead, manage, and execute cross-company technical projects and product improvements. Be willing to take on any challenge or role in the project, including hands-on contributions.
Track product performance, analyzing the quality of service (delivery/support) to our clients.

We are looking for an experienced Product Manager to lead our SW product development efforts. In this role, you will work cross-functionally to collect inputs from the market (research, customers and internal sources) and guide R&D Software, Firmware, Post processing and DSP teams from conception to launch, ensuring alignment with our business strategy and customer needs. You will be responsible for driving innovation and managing the product lifecycle. The ideal candidate will have a strong development background, experience working in fast evolving startup environments and agility.

This is a hands-on role: youll deep dive into product technical details, focusing mainly in bound activities, work with R&D teams to prioritize, while maintaining our customers needs and meeting their requirements.

Responsibilities
Lead the strategy, and execution of the software, firmware, post processing and DSP products, ensuring it aligns with our overarching business goals.
Serve as the voice of the business, ensuring the product team delivers measurable KPI and meets market and customer demands.
Partner closely with stakeholders in R&D, and business teams to align product development with business objectives.
Collaborate & prioritize with R&D teams to deliver high-quality perception Radar-AI based products.
Partner closely with the customer management to collect inputs from customers and communicate our offering to the customers.

The "Internal Empowerment" department is the backbone of Teads, aiming at delivering the right tools to drive the efficiency of all our internal teams: Sales, Operations, Finance, Marketing, HR,... whilst ensuring compliance as a public company listed on the NASDAQ.
At the forefront of generative AI utilization to automate the relevant tasks and support strategic decision-making, the internal empowerment teams are transversally involved across all Teads processes and activities.
The department is split in different teams, each having a dedicated product manager and engineering resources, and focusing on a particular area (e.g: Operations, Sales) to ensure going deep and having a real impact. The teams are mapped to the relevant stakeholders representing each functional area and collaborating on a daily basis.
Whilst being autonomous, the different teams of Internal Empowerment are sharing unified ways of working and holistic roadmaps to ensure focus, alignment with the global company strategy, and maximize the overall impact.
What will you do?
As a Product Director, you will manage the team of Product Managers and Product Data Analysts dedicated to Internal Empowerment. Overseeing the product strategy and the execution, as well as collaborating every day with global and local stakeholders across all departments (business, sales, operations, marketing, etc.).
You will facilitate cross-team collaboration and create a motivating vision and strategy for your team's scope and beyond. Your leadership skills will be essential in inspiring your team towards this shared vision.
As Product Director, you and your team will be involved in the key activities outlined below:
Roadmap & strategy: Define clear product strategy and create best-in-class roadmaps for outperforming competitors with innovative and disruptive ideas. Ensure a data-driven journey by prioritizing thoughtfully, establishing clear success metrics and identifying north star metrics.
Product Design & Delivery: Smartly design resilient and scalable solutions, propose cutting-edge innovative design on key functionalities and ensure the impacted stakeholders (internal, external) are up to date with the relevant milestones and any changes to the initial plan.
Product roll-out & continuous improvements: Manage transversal and complex product releases communication having cross-team dependencies. Interact with clients, publishers and agencies on a regular basis to amplify the impacts of the releases. Be comfortable in being strongly involved to define the marketing and business position of your product area.

We are looking for a talented Product Manager to join our DA Cloud team, who oversees protecting customers whose sensitive data is stored in the cloud (platforms like Salesforce, Box, Google Workspace, etc.).
Responsibilities:
Manage all lifecycle stages for an innovative SaaS B2B product
Serve as an in-house expert for our product and become the go-to person for all functional issues
Translate product strategy into detailed requirements
Work closely with the R&D teams
Set the balance between quality and time-to-market
Know your customer experience and needs to drive growth
Collect and analyze feedback from customers, support, and other stakeholders to shape requirements
Scope and prioritize activities based on business and customer impact
Drive product launches along with marketing, sales, and other product and project managers

Power the Future with us! At SolarEdge (NASDAQ: SEDG), we're a global leader in smart energy technology, with over 3,000 employees, offices in 30 countries, and millions of installations worldwide. Our innovative solutions include solar inverters, battery storage, backup systems, EV charging, and AI-based energy management. We're committed to making clean, green energy the primary power source for homes, businesses, and beyond. With the growing demand for electricity, the need for smart, clean energy sources is constantly rising. SolarEdge offers amazing opportunities to develop your skills in a multidisciplinary environment, covering everything from research and development to production and customer supply. Work with talented colleagues, tackle exciting challenges, and help create a sustainable future in an industry that's always evolving and innovating. Join us and be part of a company that values creativity, agility, and impactful work. The Tier 1 Team operates in a dynamic and energetic environment and plays a key role in providing first-line support to SolarEdge customers. We deliver high-quality, professional support while collaborating closely with various departments and interfaces across the company. As part of the team, you’ll serve as the initial point of contact for customers and contractors on technical matters—providing guidance, troubleshooting, and escalating issues when necessary. You will respond to phone calls, emails, and chats in a timely, service-oriented manner, explaining and resolving technical situations for non-technical individuals. By joining us, you’ll gain hands-on experience troubleshooting and supporting a variety of hardware and software configurations, running tests and diagnostics, and ensuring our customers receive professional, efficient support. What you'll be doing:
* Act as the first point of contact, interacting with customers using multiple support channels (phone, email, chat, CRM).
* Provide technical support, troubleshooting, and diagnostics for SolarEdge products (inverters, optimizers, monitoring portal, etc.) using available resources such as product schematics, knowledge bases, and other sources of information.
* Document all interactions and activities in the CRM system.
* Resolve technical issues using SolarEdge's tools (according to permission level).
* Escalate unresolved cases to higher support tiers when needed.
* Work with Customer Service Logistics to validate authorization for the release of parts needed to resolve problems encountered by customers.
* Participate in team meetings and collaborate with global colleagues to resolve customer cases.

Country:
Israel

City:
Herzliya