לוח משרות דרושים הייטק תוכנה

We are looking for a highly motivated and talented Software engineer with excellent technical and interpersonal skills to join our capital market development team.

we are looking for a dedicated and empathetic Customer Support Specialist to join our team. As a Customer Support Specialist, you will be the first point of contact for our valued customers, providing excellent service and resolving their inquiries and issues.

Responsibilities:

Serve as the main point of contact for customers, addressing their inquiries, concerns, and technical issues.
Provide exceptional customer service and ensure a positive customer experience.
Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
Resolve customer issues by troubleshooting, diagnosing, and providing appropriate solutions.
Escalate complex or unresolved issues to the appropriate departments while maintaining ownership of the case.
Document and track customer interactions, issues, and resolutions in our CRM system.

Our Integrations Team is looking for an Integration Specialist with a passion for managing Integration projects and collaborating with different teams. This role will focus on completing a payment gateway integration project with our providers.



What you will do:

Keep up engagement with a high-speed development process and ongoing deliveries - executing and adjusting your project plans accordingly

Manual QA and verification of integrations and workflow

Work closely with the Development Team and gateway providers to deliver new products

Report bugs and find solutions to fix them

Provide information on the completed integration to the Operations Team

Assist with side tasks related to product improvement

Our Support Team is looking for a Support Representative who is passionate about addressing and solving customer issues, to join us in our Tel Aviv headquarters. This is a great opportunity to join a growing Support Team in the FinTech industry.

If you are someone who thrives in a fresh, fun, and dynamic team environment, looking to grow in a long-term position - this could be the role for you!



What you will do:

Address and solve customer issues through email, Slack, and Skype

Cooperate with other online platform representatives

Help customers with API integration to our gateway

Build and maintain the transaction process

Identify and document bugs and features

Handle correspondence with merchants and various third parties

Manual QA of integrations with our partners

The Product Team is looking for a Technical Content Writer with a passion for creating content that describes our product's features and benefits. As a Technical Writer, you will play a vital role in creating comprehensive and user-friendly documentation for our products and services.



What you will do:

Become an expert in our products in order to write high-quality documentation to describe our products and services

Work closely with Product Managers, Developers, and sometimes QA, Marketing, and Customer Support teams

Research current available internal documentation

Maintain the core product knowledge base

Experience the products and documentation from the standpoint of our client's developers

Assist other teams in helping create user guides and onboarding content

Required TECHNOLOGIES-DATA PRODUCT MANAGER
Join us, where we're driven by the belief life needs play. Were on a mission to deliver infinite ways to play using cutting-edge technologies like AI and machine learning to craft immersive experiences that connect, inspire and entertain millions of players worldwide.
From our start as a small mobile games company founded in Israel to our current position as a publicly traded company and industry leader, we continue to be a dominant force in interactive entertainment. With a diverse portfolio of award-winning, category-leading Casual and Social Casino-themed games, including nine of the top 100 highest-grossing mobile games in the US, we're setting the standard for excellence.
Our success story is co-authored by a dynamic team of storytellers, strategists, creators and data scientists who thrive on innovation. We are home of the best, advancing an inclusive culture that embraces our core values and reflects our agile DNA.
With a strong financial foundation, disciplined operations, unwavering player-focused approach and relentless can-do spirit, we're well-positioned for sustained growth. If you're ready to join the driving force behind the evolution of interactive entertainment, we invite you to come play with us.
We are looking for data product managers with experience, an innovative mindset, a proactive, and an end-to-end product approach.

In this position you will oversees the full lifecycle of how data is used within the organization. Responsible for defining strategy, governance, and implementation of anything data-related. Facilitate the conversations between all impacted stakeholders in all divisions. As data product manager you will be responsible to define business analytics, drive platform development, research technology and build infrastructure for AI/Machine Learning.
Responsibilities:
Syntheseize and communicate the platform vision and the strategy to achive it.
Gather business requirements from multiplae stackholders and generate generic solution.
Define data platform roadmap, prioritize backlog and lead the development cycle
Follow and support the product launch process and ensure success
Understand technical dependencies and be able to communicate necessary changes to Engineering counterparts
Work closely with the different R&D teams, clarifying requirements and ensuring delivery provides business value.

Required EXPERIENCED BUSINESS ANALYST
Join us, where we're driven by the belief life needs play. Were on a mission to deliver infinite ways to play using cutting-edge technologies like AI and machine learning to craft immersive experiences that connect, inspire and entertain millions of players worldwide.
From our start as a small mobile games company founded in Israel to our current position as a publicly traded company and industry leader, we continue to be a dominant force in interactive entertainment. With a diverse portfolio of award-winning, category-leading Casual and Social Casino-themed games, including nine of the top 100 highest-grossing mobile games in the US, we're setting the standard for excellence.
Our success story is co-authored by a dynamic team of storytellers, strategists, creators and data scientists who thrive on innovation. We are home of the best, advancing an inclusive culture that embraces our core values and reflects our agile DNA.
With a strong financial foundation, disciplined operations, unwavering player-focused approach and relentless can-do spirit, we're well-positioned for sustained growth. If you're ready to join the driving force behind the evolution of interactive entertainment, we invite you to come play with us.
Responsibilities:
Analyzing large, complex data sets representing the behavior of millions of online and mobile game players to address strategic and operational business questions
Providing actionable recommendations and conclusions from game data to shape features, game economies, and future product roadmaps
Working closely with internal departments to drive insights that will help produce better games and that will drive monetization and retention improvements
Building automated dashboards and reports to facilitate company-wide awareness and understanding of key business metrics and players experiences
Managing multiple projects at a time in a fast-paced, results-oriented environment.

Required BUSINESS ANALYST - (TEMPORARY)
Join us, where we're driven by the belief life needs play. Were on a mission to deliver infinite ways to play using cutting-edge technologies like AI and machine learning to craft immersive experiences that connect, inspire and entertain millions of players worldwide.
From our start as a small mobile games company founded in Israel to our current position as a publicly traded company and industry leader, we continue to be a dominant force in interactive entertainment. With a diverse portfolio of award-winning, category-leading Casual and Social Casino-themed games, including nine of the top 100 highest-grossing mobile games in the US, we're setting the standard for excellence.
Our success story is co-authored by a dynamic team of storytellers, strategists, creators and data scientists who thrive on innovation. We are home of the best, advancing an inclusive culture that embraces our core values and reflects our agile DNA.
With a strong financial foundation, disciplined operations, unwavering player-focused approach and relentless can-do spirit, we're well-positioned for sustained growth. If you're ready to join the driving force behind the evolution of interactive entertainment, we invite you to come play with us.
Responsibilities:
Analyzing large, complex data sets representing the behavior of millions of online and mobile game players to address strategic and operational business questions
Providing actionable recommendations and conclusions from game data to shape features, game economies, and future product roadmaps
Working closely with internal departments to drive insights that will help produce better games and that will drive monetization and retention improvements
Building automated dashboards and reports to facilitate company-wide awareness and understanding of key business metrics and players experiences
Managing multiple projects at a time in a fast-paced, results-oriented environment.