Required SOLUTIONS ARCHITECT.
Interacting with partners training, working jointly on opportunities,
supporting the local sales team in sales situation where technical help is needed.
Providing technical support throughout the sales cycle (qualify the opportunity, sell the solution on its technical merits, write POCs, respond to RFIs/RFPs, support complex implementations for large customers once the deal is closed etc).
Assisting in troubleshooting complex customer environment setups.
Knowledge transfer to both customers and partners (product demos, hands on training etc).
Working closely with service providers on specific implementation of solutions understanding their needs and getting them to use our solution as part of their commercial objectives in the market place.
Collecting customer requests and passing them on to the product management team.
Interacting closely with field sales engineers, helping them with customer opportunities and deployments, as well as training them and serving as the go to technical knowledge source available for them at all times.
3-5 years experience as an SA in storage or a related industry to with service providers and large enterprise customers.
Hands-on knowledge of TCP/IP, including troubleshooting using tools such as wireshark, ethereal etc.
Ability to troubleshoot issues related to DNS, LDAP, SMTP and other common IP protocols.
Hands-on experience with the afore mentioned- a MUST.
Experienced with Unix operating systems such as Linux, Solaris, etc.
Storage Experience Such as Hitachi, EMC, IBM or NetApp Knows how to create and manage LUNS, iSCSI initiators and targets, troubleshoot storage related problems.
Has experience in creating, managing, troubleshooting ZFS storage pools and experienced with enterprise ACL, CIFS, NFS, AFP.
Strong presentation and technical analysis skills.
Willing to travel.
המשרה מיועדת לנשים וגברים כאחד.