Required a Technical Operation Engineer.
Uploading of customer configuration data and troubleshooting issues
Coordinate communication with customers, partners, and internal teams.
Provide direct technical assistance with customers via phone and email.
Provide internal and external user support for application issues of a technical nature.
Collaborate with fellow support colleagues and other internal organizations to provide superior customer service.
Analyze network, system and application logs, identify potential issues, and initiate corrective actions per documented methods and procedures.
Industrial Management Engineer (Specializing in information systems) from well-known university or similar degree–Must.
Min. three-year experience- Must.
Highly customer service oriented with excellent verbal and written communication skills.
Experience working with Windows, network, Web Servers, Web Service and Web Application.
Experience with XML, SQL and writing of queries.
Knowledge in Microsoft TFS – Advantage.
המשרה מיועדת לנשים וגברים כאחד.