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Required Sales Ops Specialist - Maternity leave
The Sales Ops Specialist constitutes a vital part of the companys sales team. The successful candidate will maintain the sales pipeline, process orders, assist management with forecasting, and act as an extension of the sales team. An efficient Sales Operations Support contributes to quality customer service and helps the sales team meet its targets. The candidate will collaborate with team members in Sales, Operations, Finance, and our clients to ensure flawless customer service. The sales operations group will manage the data integrity and accuracy in the companys information systems.
What will your job look like:
Maintain and monitor all sales reports and work with the team to ensure all payments and POs are on track
Manage and maintain the Sales Team Pipeline and data in Salesforce, provide a business overview and accurate sales revenue
Collaborate with the logistics and finance department to ensure timely deliveries, and identify potential delivery issues in advanced
Work closely with our Salesforce Administrator team to improve processes and ensure Salesforce efficiency
Alert representatives regarding urgent issues and update them on order status and delivery details so they can keep customers informed
Coordinate with customers to ensure submission of purchase orders and escalate payment issues
Process customer purchase orders
Distribute weekly sales activity reports to the relevant team members.