לוח משרות דרושים כתב טכני - תוכנה

We are looking for an experienced Technical Writer to join our team. The writer will be working with product and technical teams and will be responsible for creating and editing functional and technical documents and explaining complex information in a clear and concise manner.
The writer will collect and analyze existing specification documents, generate customer facing product specifications and Release Notes for our solutions, and will update the existing documentation for release over-release changes.
What You'll Do:
Study product samples and gather information from product managers and developers.
Analyze, organize, and compile the information into different document types (such as, product/feature descriptions, user guides, release notes).
Standardize content across platforms and media.
Edit and review content written by SMEs.
Maintain a comprehensive library of functional and technical documentation.
Evaluate current content and develop innovative approaches for improvement.
Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.

A growing tech company in the automotive space with hubs across the US and Israel. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses. Our work happens in the fast lane as we work to bring AI-powered, data -driven solutions to a quickly evolving industry. Our team at is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal driven, and, at our core, we believe every voice has value and can impact our bottom line. If you are a creative, solutions-oriented individual who is ready to put your career in drive, is the place for you! We are looking for a motivated Documentation Specialist to join the Knowledge and Training team and make a significant impact on our Operations department and the company's success! As a Documentation Specialist, you will have the opportunity to provide high quality, accurate technical documentation that enables our market-facing teams to understand, configure, and deploy products. The Technical writer will work closely with our product team, development team, and marketing team to create accurate, clear, and concise user guides, manuals, process documentation, and other technical materials. This is a hybrid position in the following cities: Jerusalem or Tel-Aviv Israel. This role reports to the Director of Knowledge and Training.
What you will be responsible for:

* Owning the production, organization, and maintenance of high-quality technical and product support documentation, including how-to guides, troubleshooting, and technical playbooks.
* Collaborating with key teams (Product, Developers, Operations) to update documentation based on product releases.
* Partnering with Go-To-Market teams to create and store new process documentation in the knowledge base.
* Analyzing written and recorded content for reuse and single-sourcing opportunities.
* Monitoring and optimizing the usage of the Knowledge Base, Oracle (internal GPT tool), and other support tools, adjusting based on feedback.
* Managing the Knowledge Council including triage and delegation of creation of team specific support material and documentation.
* Reviewing and editing team documentation for consistency, and providing training on standards and tools.
* Integrating GPT into knowledge systems, tools, and processes, and overseeing GPT-related projects.
The top candidate will also have:

* Experience in working with engineers and developers.
* KCS Certification
* Experience with ChatGPT (related to documentation and knowledge capture)
Why you should join us:

* Family-friendly environment and flexible working hours.
* An awesome global team of forward-thinking, innovative go-getters.
* Learning and growth opportunities within a fast-paced tech startup environment.
* Clear career advancement path for strong performers- As a part of our team, your success in this role is crucial to our company's growth. We are committed to supporting you in achieving your KPIs and goals and providing regular feedback to help you reach your full potential. Together, we can make a real impact and achieve great things!

a growing tech company in the automotive space with hubs across the US and Israel. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses. Our work happens in the fast lane as we work to bring AI-powered, data -driven solutions to a quickly evolving industry. Our team at is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal driven, and, at our core, we believe every voice has value and can impact our bottom line. If you are a creative, solutions-oriented individual who is ready to put your career in drive,  is the place for you! We are looking for a motivated Documentation Specialist to join the Knowledge and Training team and make a significant impact on our Operations department and the company's success! As a Documentation Specialist, you will have the opportunity to provide high quality, accurate technical documentation that enables our market-facing teams to understand, configure, and deploy products. The Technical writer will work closely with our product team, development team, and marketing team to create accurate, clear, and concise user guides, manuals, process documentation, and other technical materials. This is a hybrid position in the following cities: Jerusalem or Tel-Aviv Israel. This role reports to the Director of Knowledge and Training.
What you will be responsible for:

* Owning the production, organization, and maintenance of high-quality technical and product support documentation, including how-to guides, troubleshooting, and technical playbooks.
* Collaborating with key teams (Product, Developers, Operations) to update documentation based on product releases.
* Partnering with Go-To-Market teams to create and store new process documentation in the knowledge base.
* Analyzing written and recorded content for reuse and single-sourcing opportunities.
* Monitoring and optimizing the usage of the Knowledge Base, Oracle (internal GPT tool), and other support tools, adjusting based on feedback.
* Managing the Knowledge Council including triage and delegation of creation of team specific support material and documentation.
* Reviewing and editing team documentation for consistency, and providing training on standards and tools.
* Integrating GPT into knowledge systems, tools, and processes, and overseeing GPT-related projects.
The top candidate will also have:

* Experience in working with engineers and developers.
* KCS Certification
* Experience with ChatGPT (related to documentation and knowledge capture)
Why you should join us:

* Family-friendly environment and flexible working hours.
* An awesome global team of forward-thinking, innovative go-getters.
* Learning and growth opportunities within a fast-paced tech startup environment.
* Clear career advancement path for strong performers- As a part of our team, your success in this role is crucial to our company's growth. We are committed to supporting you in achieving your KPIs and goals and providing regular feedback to help you reach your full potential. Together, we can make a real impact and achieve great things!
* Cibus and lots of yummy treats:-) In the meantime, you can get to

We are seeking a detail-oriented Technical Writer to join our team. The ideal candidate will have a strong grasp of technology and the ability to convey complex technical concepts in clear, concise, and user-friendly documentation. In this position, you will act as an integrated part of our product team, collaborating with engineers, marketing, support, and other stakeholders to gather information and produce high-quality documentation that meets the needs of our users.
What will you do:
Plan, write, and maintain content for our Help Center, Product wording, and Internal tech knowledge base.
You will have end-to-end responsibility for writing clear documentation for a wide range of new complex features.
Collaborate with technical teams to gather information and ensure content accuracy.
Analyze content performance, impact on user satisfaction, and additional data.
Edit and proofread content for clarity, consistency, and correctness.
Maintain and update documentation repositories.
Close knowledge gaps based on internal requests and BI.

Who We Are:
We are a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable Embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. We are backed by leading investors and serves the worlds most essential fintech and technology companies. Together with its partners, we are reshaping global finance and financial inclusion. Our team of talented and experienced writers is at the core of our customer-facing documentation. We create the content that explains how our market-leading fintech solutions work and how to use our extensive suite of APIs. You Are A senior Technical writer with love and deep understanding of technology. You are creative and able to create content for both the technical and non-technical audience to connect with.
You Will:
* Support our product teams in the creation and maintenance of top-class fintech product content, technical documentation and Developer tools that help sell us to prospects, and also help customers to integrate our products.
* Work with customers and internal stakeholders to understand their needs, and then convert those needs into clear content and useful tools.
* Create documentation standards, guidelines and templates that can be followed across the organization to ensure a consistent experience for all customers.
* Understand website design, AI, video and other Front-End technologies that help us to deliver exactly the right content at exactly the right time.
* Understand OpenAPI, swagger, Postman and other tools that help developers complete a fintech integration.
* Work with Sales, Customer Success and Support to provide both internal and external content and tools that help these teams to be successful.
* Create diagrams, charts, and other visual aids to assist readers in understanding a product or process.
Why join us:
Our Technologies develops software infrastructure for the fintech industry. Providing innovative technological solutions for various financial services, including payments, credit cards, and loans. Globally, Cross River has 900 employees, 170 of whom are based in the R&D center at the Jerusalem offices. We offer a wide range of wellness benefits including ongoing learning and development opportunities; monthly wellness reimbursement; volunteering opportunities; charitable donation matching; Keren Hishtalmut on full salary; private health and dental insurance; advanced study fund and various company events. We place a strong emphasis on employee satisfaction and growth.

We are revolutionizing the delivery field by making drone delivery a reality. Were looking for a Technical writer who will join the Regulation team, leading major compliance efforts, enabling us to certify advanced UAS platforms, and execute groundbreaking projects. Youll be a part of a fast-growing company with an awesome multidisciplinary team and a vibrant working environment in the center of Tel Aviv. In this role, you will be responsible for producing comprehensive documentation that meets the stringent requirements set forth by the FAA and other civil aviation authorities. You will collaborate closely with engineers, designers, product managers, operations and manufacturing teams, to gather technical and operational information and translate it into clear and concise documentation. This includes writing technical manuals, standard operating procedures, maintenance procedures, safety protocols, training programs, and other relevant documentation outlining the specifications for drone operation, production, and maintenance. Your technical expertise, keen attention to detail, analytical approach, and strong writing skills, contribute to the safe and reliable operation of our drones within the national airspace. Primary Responsibilities
* Review and process complex regulatory requirements.
* Work with aviation regulatory authorities to secure approvals and authorizations for the companys activities.
* Create, edit, and manage technical manuals and documents.
* Revise technical documents from engineering, product, manufacturing, and procurement teams.
* Study the design, performance, and functionality of hardware and software systems and components.
* Research technical information to develop comprehensive documentation.
* Establish policies and procedures required for manufacturing, procurement, and Quality Assurance processes.