לוח משרות דרושים מתכנת Oracle / PL/SQL עבודה היברידית

We seek a customer-focused Technical Support Engineer to join our dynamic support team.
As a Technical Support Engineer, you will provide exceptional technical assistance and troubleshooting to our clients, ensuring their seamless experience with our platform. Your expertise and dedication will be crucial in driving customer satisfaction and loyalty.
In this role you will:
Develop a deep understanding of our data integration platform, staying up-to-date with new features and enhancements
Deliver timely and effective technical support via various channels, including ticketing system and online meetings, addressing inquiries, issues, and concerns promptly and professionally.
Investigate and resolve technical problems reported by clients, escalating complex issues to the appropriate teams for resolution.
Collaborate closely with cross-functional teams, including product development and engineering, to ensure prompt issue resolution and continuous product improvement.
Assist in conducting product training sessions for clients, empowering them to utilize our platform efficiently.
Accurately document support cases, tracking their progress from initiation to resolution and keeping clients informed throughout the process.
Contribute to the development and maintenance of our knowledge base, creating helpful articles and resources for self-service support.

we are looking for an experienced Technical Support Team Leader who will lead a team of 6 Technical Support agents.
The Team Leader needs to have a solid technical background as well as leadership background to effectively support and drive success of our Tier 2 Technical Support Team.
This role requires the ability to prioritize and multitask, solve problems and manage incidents professionally as well as to inspire greatness and drive achievement of KPIs across the team.
Role definition and responsibilities:
Create an inspiring team environment and lead a Team OF 6 T2 Technical Support Agents located across global sites
Delegate tasks and set deadlines for completion
Monitor team performance & metrics
Drive continued achievement and improvement of KPIs
Carry out weekly / monthly analysis to identify trends and suggest proactive actions to improve performance
Discover training opportunities and provide coaching sessions for Tier 2 and Tier 1 Support
Drive the Knowledge article writing initiative
Attend customer calls with Key clients where necessary as the technical expert
Work closely with our R&D department tracking bugs and driving to meet SLAs
Report to management and stakeholders about KPIs and results

We are looking for a SeniorFull-Stack Engineerto join ourPlatform Monetization Group.
If working in a hyper-growth startup with cutting edge technologies and a dynamic team sounds interesting then this is the place for you!
As part of your role you will:
Learn and deep dive into new technologies in an agile environment.
Work with a wide variety of technologies and services.
Have responsibility for large-scale, event-based services emphasizing efficiency and optimization.
Work in a cloud-based environment with the most advanced development ecosystem and top technologies Docker / Kubernetes / Prometheus / Okteto / AWS / Grafana / Coralogix.
Own responsibility for our key strategic systems with extreme-ownership practices and long-term domain involvement.
Have E2E ownership ideation, design, development, build, release, and monitoring.

We are looking for a Senior Software Engineer.
Working as a Software Engineer means being a part of a highly capable, collaborative, and agile development team.
we are creating awesome software that's used by thosands of IT professionals all over the globe.
This can be a remote/telecommute position based out of your home office. Reports to the Software Development Team Lead.
What Youll Do:
Be a fully contributing member of a Sprint team.
Work specifically on products related to cloud-hosted applications, such as Privilege Manager Cloud.
Contribute to the development, design and architecture of Front-End applications.
This position is based in Tel Aviv and will require being on-site in the office two to three days per business week.

We are looking for a Experienced eMerge Developer.
Job Description:
Development of complex information systems in eMerge.
Learning and expertise in SQL and with unique internal technology.

We are looking for a Product Analyst.
What youll do:
Build and maintain reports, dashboards, and metrics, in addition to monitoring the integrity and validity of the data reported.
Use analytical tools, data mining, and business logic to consult the product team on various day-to-day tasks.
Analyze and optimize products and activities, take part in design and implementation, and be a key part of strategic product decisions.
Own and manage multiple data initiatives and projects both on an on-going and an ad-hoc basis.
Conduct customer analysis behavior, trends, usage, and more.
Provide supporting data for prioritizing new features and initiatives.
Work closely with the Product, R&D, Operations and Business teams.

We are looking for a Technical Supervisor.
What youll do:
Oversee all the operations activities on your assigned shift, multi-task and prioritize real-time issues, investigating and escalating bugs while following escalation protocols.
Provide Tier-2 technical support within the desired SLA while ensuring that customer satisfaction goals are achieved.
Perform in-depth troubleshooting and resolve technical difficulties and complicated issues that were escalated from customers or our support team.
Analyzing APIs, investigating logs, opening JIRA tickets to R&D production teams, raise flags about wide and urgent issues.
Monitor our infrastructure services, servers and queues using our dashboards and internal system tools.
Full-Time position, working in 24/7 shifts, including weekends and holidays

We are seeking a Sr. Data Engineer - Analytics.
We develop a platform that collects data from dozens of sources and uses AI and data science to extract insights for making fast and optimal business decisions.
We have assembled an excellent team of leading data engineers, software developers, designers, product managers, and data scientists working towards this goal.
Our recently refurbished offices are in Tel-Aviv and we employ a hybrid work from home model.
On a typical day, you will:
Use Python and SQL to develop, scale, and optimize advanced data pipelines.
Merge multiple data sources into a clean, unified, and integrated single source of truth.
Ensure data integrity, freshness, and best practices in our growing data lake.
Manage and optimize data infrastructure, ensuring high performance, security, and reliability.
Collaborate with stakeholders across the company and support business insight requests.

We are looking for a Senior Ruby Engineer to join our Open Source Supply Chain team, working on our detection platform that allows the analysis of data coming from the open-source software realm.
Working together, you will have a significant impact on the product shape. This role is a great opportunity for people seeking creativity and impactfulness in their work.
Responsibilities:
Design, build and maintain efficient, reusable, and reliable Ruby and Ruby on Rails code
Design and develop backend solutions and APIs
Write unit and functional automation tests
Maintain and troubleshoot production applications codebase
Write implementations of algorithms and solutions designed by our Security Research Team
Identify opportunities for improvement in system interfaces
**In this position, you will work in a hybrid model, which means you will spend two days at the office and three days working from home.**

We are looking for a talented Data Analyst with a background (or interest) in financial markets and trading.
Description:
As a Trading Analyst, you will assume responsibility for the ongoing operation of our financial instruments: our systems core!
You will collect and analyze data from various sources (market data, users data, and many more), interpret it, uncover valuable findings, and determine the optimal configuration of our system.
You will thoroughly understand trading principles in a variety of markets (Stocks, Commodities, Futures, Options, and more) and support our ongoing research, queries, and day-to-day operations.
You will work closely with other departments, from R&D, through Marketing and even Customer Support, driving excellence and providing counsel across the board.

We are looking for a Senior Backend Engineer.
This is a unique opportunity to join a highly-skilled team of engineers, working on the core systems of a massive production operation and solving complex logical and technological challenges that directly impact the companys success.
About the Role:
Helping to design, build, and maintain high-throughput, distributed, elastic backend systems
Developing first-in-class revenue generating solutions, enriching our product offering for multiple large scale customers
Conceptualizing and developing architectures for handling hundreds of millions of daily active users on a massive scale
Being part of a core team owning an industry-leading platform
Fully participating in work planning processes and in the continuous improvement of the teams performance
Collaborating with other engineering, data science and product teams and being exposed to a wide variety of technologies and work methodologies

Were looking for an exceptional Data Team Lead to lead our data analytics team and transform the scraping industry. As a Head of Data, you will be a major focal point in the company, lead a team of data professionals and work closely with cross-functional teams to ensure data-driven decision-making and impactful insights.
What Youll be Doing:
Provide strong leadership and mentorship to a team of data analysts and data engineers by setting clear goals, providing regular feedback, and ensuring the teams professional growth and development
Work closely with Product, Sales and CS teams to gather needs for data insights and reports within the company
Own internal data in the company, including product and business analytics, end to end and be responsible for its delivery, infrastructure, accuracy and integrity
Work closely with the product team to lead data features of our own customer facing analytics dashboard
Lead the analysis of complex datasets to extract valuable insights, trends, patterns and anomalies that drive strategic decisions
Present findings and actionable insights to senior management and cross-functional teams
Lead the building and upgrade of existing data infrastructure to cope with performance, scalability, and growth ץ

We are looking for a Front End Developer.
You will be developing our core product in our growing engineering team, where each individual has the opportunity to significantly impact not only our product but also the entire market.
You will deal with a multitude of technological challenges in areas such as performance, design, clean-code, and more. Our team regularly refines our methods of work, tools, and technologies. We value independence, natural curiosity, ownership, and the desire for constant improvement.
In this role, you will be responsible for:
Produce high-quality code -> readable, testable and maintainable
Design efficient software components that will operate smoothly under load
Provide technical leadership
Mostly work on back-end systems but also be able to drive full-stack features