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As the Team Lead, Technical Account Manager (TAM), you will lead a team responsible for delivering excellent technical account management, with a focus on guiding the seamless onboarding of new customers. You will ensure your teams success in building strong customer relationships, addressing technical issues related to observability, and maintaining data-driven operational excellence. This role requires technical depth in logging, monitoring, and observability tools as well as strong leadership skills.



Key Responsibilities:

Leadership & Team Development:

Lead, mentor, and manage a team of TAMs to ensure successful customer onboarding and long-term success.
Develop KPIs for the team and track performance related to the onboarding experience, ensuring customer satisfaction.
Provide technical guidance and foster team collaboration on observability tools and log analytics.
Technical Expertise & Customer Engagement:

Oversee the implementation of observability tools, guiding customers through Logs, Metric and Traces monitoring, and real-time analysis.
Ensure that your team delivers expert-level onboarding and ongoing, for our observability and logging solutions.
Provide deep technical insights on cloud observability and integration of into customer infrastructures.
Customer Relationship Management:

Be the primary escalation point for customer technical challenges.
Proactively work with customers to enhance their logging and observability practices, integrating them seamlessly with platform.
Engage with stakeholders to provide tailored technical solutions that align with customer business goals.
Data-Driven Leadership:

Leverage customer feedback and usage data to enhance the onboarding process and overall TAM team performance.
Analyze patterns in customer data, ensuring that your team applies data insights to improve observability outcomes and preempt issues.
Collaborate with internal teams on product enhancements, informed by your team's customer data analysis.

we are looking for a GCP Cloud Hunter.
What You'll Do:
Become a GCP sales guru: Deepen your expertise in Google Cloud Platform and identify high-value opportunities for Sela's cloud and managed services.
Hunt new logos relentlessly: Prospect, qualify, and convert leads into loyal Sela customers, building a strong sales pipeline and exceeding quotas.
Forge strategic partnerships: Collaborate closely with Google's FSRs to leverage their insights and develop winning cloud solutions for clients.
Own your deals, A to Z: From initial contact to closed deal, you'll manage the entire sales cycle with confidence and expertise.
Become a trusted advisor: Provide ongoing support to a select group of strategic accounts, ensuring their continued success on GCP.

we are looking for a Sales Representative.
About the job:
Here you will establish relationships and engages with our customers to identify opportunities and sell our services directly to new and existing accounts or specified strategic accounts.

:

We are seeking a highly motivated and organized individual to provide executive-level support to our CEO and other executives in Israel. The Executive Assistant will play a critical role in managing the day-to-day operations of the CEOs office, act as a first point of contact for the CEO, ensure the smooth running of the business, and maintain the highest level of confidentiality at all times. The successful candidate will be a self-starter who can multitask, prioritize and deliver high-quality work in a fast-paced environment.

Location: Ramat Gan (Hybrid).

What will you do?

Administrative support:
Manage the CEO's calendar, schedule appointments, coordinate logistics, ensure we are prepared for all meetings, calls, and events, and follow up on action items.
Manage travel arrangements, including flights, hotels, and ground transportation, for the CEO and other members of the executive team as needed.
Work collaboratively with other members of the executive team and provide administrative and calendar support to other functions as needed.
Arrange office meals, deliveries, packages, gifts, and other ad-hoc errands for the CEO.
Maintain daily expenses of the CEO and other executives, and prepare monthly or quarterly reports.

Project and event management:
Support the CEO in the logistics and execution of certain CEO initiatives such as conference prep, symposium planning, offsites and other similar events.
Prepare facilities for scheduled events and arrange food and refreshments, if required.
Proactively track and manage post-meeting action items and commitments into structured follow-ups and workflows.
Coordinate specific projects, managing timelines, cross-functional resources, and necessary documentation to ensure project operational continuity.