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Our team is dedicated to supporting B2C (Business to Consumer) advertisers in maximizing their product potential on our company. We improve performance by offering creative solutions, assisting with audience targeting, resolving policy issues, and scaling their activities. Combining operational expertise with a customer-centric mindset, we help our clients achieve their marketing goals on our company.
As a Client Solutions Manager (CSM), you will collaborate cross-functionally with teams across the organization to support leading Israeli B2C advertisers from diverse industries, with a primary focus on paid user acquisition. You will serve as a trusted advocate, connecting key stakeholders, providing inspiration and insights, and driving collaboration that fosters long-term client partnerships and growth. You will oversee day-to-day client relationships and ensure the success of advertiser investments. As a proactive partner, youll identify opportunities and offer solutions that exceed client expectations, securing future investments.
This role is based in Tel Aviv and is a permanent position.
Responsibilities
- Manage and grow post-sale client relationships of auction ads offerings by monitoring and analyzing ad campaigns, and proactively take initiative to improve results.
- Proficient in campaign management, setting up and optimization.
- Analyze campaign performance data to offer clients data-driven business insights, at the same time use those insights to improve our advertising offerings.
- Establish long-term relationships with key clients and make sure their business needs are taken care of by cross-functional team.
- Drive education on product and company updates, and share company best practices as relevant to clients or agencies' business.
- Share marketplace feedback and guide our advertising strategy;
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team;
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign.
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback.
- Be instrumental in the external narrative of our company in the market.
- Collaborate cross functionally to ensure improvement for product, process and client relationships.
- Analyze campaign performance to constantly give feedback on optimised media solutions.

We believe Solutions Engineers at our company are involved in all stages of the customers digital transformation. Solutions Engineers are experienced using presentations, email, phone and social media to connect with customers virtually and in-person.

We are looking for great teammates who can build and deliver sales presentations and customized product demonstrations to help educate our Customers (everyone from developers to product managers to C-level executives) on best practices during their cloud security technology journey.

We believe our Solutions Engineers empathize with Customers and quickly discern their true technical needs by asking detailed, clarifying questions while presenting solutions that specifically address those needs. our company Solution Engineers have the rare combination of technical acumen and business insight; in a career where you can utilize both. As a Solutions Engineer at our company, you will further develop each of these skills by advising a diverse set of customers on the value they will gain by using our Identity Platform.
What Youll Do
As a Senior Solutions Engineer, youll be a strategic technical expert for a customer-facing sales team. You'll use your skills to:

Serve as a technical advisor: Partner with the sales team to educate customers on out identity solutions and demonstrate their value.
Solve customer challenges: Understand customer needs and provide tailored product demonstrations to show how our solutions can solve their business problems.
Lead technical engagements: Answer product and technical questions, and plan and deliver complex Proofs of Concept (POCs) by collaborating with other engineering teams.
Drive product and knowledge growth: Share customer feedback with our product teams to influence future enhancements and contribute to the team's knowledge by sharing best practices and reusable assets.
Stay ahead of the curve: Keep up with competitive analysis and market differentiation to better position.
Support company events: Represent our company at marketing events, including conferences, user groups, and trade shows.