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Our Customer Experience (CX) team is the face and heartbeat of helping our customers succeed. Were looking for a Customer Experience Associate who lives and breathes CX youll be the point of contact for our customers across multiple channels, and the quality of every interaction you deliver will directly shape how customers feel about us.
In this role, you will:
Provide multi-channel support (tickets, chat, phone), ensuring every interaction is empathetic, professional, and solution-driven.
Become an expert in our products and proactively help customers unlock their full value.
Champion the customer voice internallysharing insights and feedback that turn into actionable changes to influence our product, training, and processes.
Identify knowledge gaps, simplify flows, and suggest improvements that elevate the overall experience.
Collaborate with teammates and cross-functional partners to drive a seamless, customer-first journey.

Required CX Knowledge Base & Enablement Manager
About The Position
We help millions of entrepreneurs build their business from the ground up. World-class support delivered by humans and AI working in perfect sync is what keeps them moving. Were looking for a hands-on owner to run and continuously level-up the knowledge engine that powers every customer touchpoint.
If youre the kind of person who loves turning chaos into clarity, Build the brain behind every support interaction, shipping content at startup speed and proving the impact with hard numbers this role is for you.
What youll do:
Help Center management Keep our external Help Center up to date, while monitoring and prioritizing low-rated articles, top searches, and no result queries before it hurts our KPIs
Knowledge base A-Z for every channel Manage all resources that drive customer interactionsemail templates, chat snippets, phone scriptsfor both human agents and AI.
Road-mapping & timelines build and own a living Gantt board, set milestones, and push cross-team owners to hit them, because youre the one steering the ship.
Policy translation & compliance Turn every refund, cancellation, or new-product policy into crystal-clear customer and agent content, then audit quarterly to stay compliant.
Proactive training & enablement Spot weak signals (low CSAT themes, negative-sentiment calls, search-gap spikes) and spin up micro-learning sessions before issues snowball.
Insight & Optimization Publish monthly dashboards on article health, AI fallback, self-service deflection, and recommend backlog fixesyour data drives the roadmap.
Collaboration Partner with Product, Legal, Marketing, and Data, yet remain the single point of accountability for getting knowledge liveand keeping it alive.

Do you want to shape the future of API security?
Would working with cutting-edge security products excite you?
Join the company API Security team!
our company, through our dynamic team from the Noname and Neosec acquisitions, is changing how web APIs are protected and monitored. At the heart of our mission is a groundbreaking eBPF Agent, a cutting-edge technology that enables deep observability and security within the Linux kernel.
Partner with the best and help us achieve our goals
We are searching for a Senior C++ Developer with a deep foundation in research engineering and Linux kernel
As a Senior C++ Developer you will be responsible for:
Designing , implementing and optimizing our eBPF Agent
Conducting a research focused on Linux kernel internals, eBPF, and related technologies,
Writing a clean, efficient, and maintainable C++ code, with a focus on low-level and systems programming.
Collaborating with data scientists, system architects, and product managers to translate technical requirements into robust, scalable solutions.
Using a profiling and debugging tools to analyze and optimize the performance of our agent
Documenting code and research insights to support knowledge sharing across the team and facilitate continuous development.

Required Senior ML Backend Engineer
Tel Aviv
As a Senior Machine Learning Backend Engineer, you'll architect and build the high-performance backend systems that power our AI at massive scale, craft real-time ML serving innovative solutions, and play a pivotal role in our mission to revolutionize the way companies understand their customer interactions. We're seeking a Java professional who can leverage their deep knowledge to drive our backend development to new heights.
You will be responsible for:
ML Serving Architecture: Design and implement high-performance inference APIs and model serving backends using Java & Python.
Model Lifecycle Management: Build systems for model versioning, A/B testing, canary deployments, and automated rollbacks.
Integration Platform: Create robust APIs and SDKs that enable product teams to seamlessly integrate AI capabilities.
Observability & Monitoring: Build comprehensive metrics, logging, and tracing systems for ML workloads.
Cross-team Leadership: Mentor engineers & researchers, drive technical decisions, and influence platform architecture across the organization.

Were seeking a highly motivated, Senior Product Designer to play a key role in crafting, exploring, and continually delivering innovative solutions and experiences.
If you have a passion for creating innovative products and thrive on identifying and solving user needs, we want you!
You will:
Drive user experience and design of one of our key product areas -
Develop concepts - brainstorm and create wireframes.
Deliver detailed design.
Act as the user advocate - embed user-centered design principles and craft intelligent, cutting-edge and user-centered digital experiences.
Work together with the product team and engineers to bring these experiences to life.
Help develop, manage, and refine UI pattern libraries and guidelines.

Were looking for a Senior Backend Engineer whos excited to build foundational infrastructure for a rapidly growing platform.
In this role, youll help define how external developers, applications, and AI systems connect and collaborate with us shaping the future of our ecosystem through the systems you design.
As a Senior Backend Engineer, you will:
Build scalable, secure infrastructure that enables developers, applications, and AI agents to interact with the platform through MCP and A2A protocols.
Design authentication, authorization, and data access mechanisms that balance security, usability, and flexibility.
Solve complex system design challenges to deliver rich functionality while ensuring reliability, performance, and an outstanding user experience.
Collaborate across teams to define standards and architectures that accelerate innovation across the platform.

We are looking for a highly strategic, execution-driven VP Operations to report directly to the CEO. This is a key leadership role focused on increasing the CEOs impact by helping drive cross-functional initiatives, improving operational efficiency, and ensuring alignment across the executive team.

Youll serve as a trusted advisor and force multiplier, operating at the center of decision-making and helping turn strategy into action.

What Youll do:
Act as a thought partner and strategic advisor to the CEO across a range of business and organizational topics.
Drive high-priority initiatives end-to-end from planning and execution to tracking results.
Coordinate and prepare materials for executive meetings, board updates, and company-wide communications.
Serve as a central point of contact across departments to facilitate clear communication and execution.
Anticipate the CEOs needs and help manage priorities, time, and focus.
Lead or support special projects, often of confidential or high-impact nature.
Act as an internal problem-solver and unblock critical issues before they escalate.