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The core activity of AT&T is performed by approximately 40,000 technicians.
Ever wondered what systems keep this massive operation running smoothly? Their scalability and criticality?
At Dispatch, we build and enhance the systems that manage these technicians and their jobs. We face daily challenges to support field operations and continuously improve our processes for a better future. Join us to drive impactful projects, thrive in a collaborative and innovative environment, and access opportunities for continuous learning and career growth.
We are looking for an Engineering Manager who is:
Naturally curious and loves tackling challenges
Responsible and influential in driving team success
Dedicated to understanding the business and making a product impact
Key Responsibilities:
Lead and mentor a dedicated development team
Ensure changes meet business needs by understanding the business and maintaining close relationships with users
Design and implement scalable, high-performance architectures
Solve complex problems with innovative solutions
Collaborate with cross-functional teams to optimize systems.

We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services.
While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Bankers list of Best Places to Work in Fintech for the last 6 years.
The reason for this success is simple our nimble and collaborative family culture lives in every member of our growing team.
Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.

We are seeking a hands-on Tech Lead to be the first technical hire for our newly formed ML team. This is a unique ground-floor opportunity to build something from scratch and have direct influence on the technical direction of our ML capabilities. This role combines deep technical expertise with foundational leadership, requiring someone who can architect solutions, establish technical standards, and lay the groundwork for future team growth. As our founding ML tech lead, you'll have the opportunity to shape our technology choices, define our technical practices, and build the fundamental skill set that will guide the team as we scale.
What youll do: 
Shape the technical foundation: As our first ML hands on hire, choose and establish the team's core technology stack, frameworks, and development practices together with the ML leader
Build from the ground up: Design and implement our initial ML infrastructure, data pipelines, and model deployment frameworks
Define technical standards: Establish coding standards, best practices, and processes that will guide future team members
Hands-on development: Lead by example through direct development and deployment of ML models and data science solutions
Partner with stakeholders: Work closely with business teams to identify initial ML opportunities and build foundational proof-of-concept models
Establish MLOps practices: Set up our model development, testing, deployment, and monitoring workflows from scratch
Recruit and onboard: As the team grows, play a key role in technical interviews and help onboard new ML engineers and data scientists
Create team culture: Help establish the team's technical culture, learning practices, and collaboration methods
Technology evaluation: Research and select the tools, platforms, and technologies that will form our ML tech stack
Document and share knowledge: Create foundational documentation and knowledge-sharing practices for the growing team.