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Data has never been more valuable and vulnerable. As cybercriminals become more sophisticated and regulations more strict, organizations struggle to answer one key question: Is my data safe?
At our company, we see the world of cybersecurity differently. Instead of chasing threats, we believe the most practical approach is protecting data from the inside out. Weve built the industrys first fully autonomous Data Security Platform to help our customers dramatically reduce risk with minimal human effort.
At our company, we move fast. Were an ultra-collaborative company with brilliant people who care deeply about the details. Together, were solving interesting and complex puzzles to keep the worlds data safe.
Technical Account Managers are the primary contact for our company customers and the first line of defense for data. All our company's employees are Customer Success and Technical Account Managers are the tip of the spear. Technical Account Managers provide onboarding and proactive on-going value and support to our company's customers. To be a successful Technical Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills.
Responsibilities
Ensure data is protected from insider threats, cyber-attacks, and policy violations
Onboard Customers to our company's platforms and deliver on-going value and support
Ensure Customer success through frequent proactive health checks, hands-on product usage and training, and development and sharing of best practices.
Prepare and deliver quarterly business and blast radius reviews
Alongside Sales, identify and champion upsell opportunities
Learn new company's products as they are developed and released and develop expertise in your clients unique security ecosystem(s)
Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals
Serve as primary technical contact and augment our support and engineering teams
Advocate on behalf of customers with appropriate internal company's teams to ensure customer feedback is adequately documented and assessed by appropriate parties
Engage with customers at all levels of their organization, including but not limited to: Infrastructure, Cloud, Privacy & Compliance, Security, Incident Response, and the C-suite.
Identify, research, maintain control, and remediate customers technical issues in a timely manner. Follow up promptly with recommendations and action plans and engage appropriate internal teams as required.
Escalate customer issues to management when appropriate
Create knowledge base content to capture new learning for customer and internal reuse.

We are looking for an experienced project manager, native French speaker, who will partnerנand will be responsible for delivering projects for our existing clients.
The project manager will handle the implementation of clients requests and upgrades. He will serve as the project liaison between the company and the client and is responsible for all aspects of the project: Scope, Timeline, Communication, and owning the relationship with our clients.
The project manager will handle the implementation of clients requests and upgrades. He will serve as the project liaison between the company and the client and is responsible for all aspects of the project (such as delivery (via the delivery group), relationship, timetables, releases and services).
The project manager represents the client within front of the client. The project manager works independently, under general and professional guidelines, on routine tasks, problem resolution and any escalations, when required.
Responsibilities:
Manage work through the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements.
Work internally with various functions such as (but not restricted to) developers, product team and customer success managers to ensure success as defined by scope of work, timeline, quality, operational needs, and resources.
Complete accountability, from engagement to delivery, for all planning, commitments and on time delivery of Global-e solution to customers
Customer facing focal point. Responsible for customer satisfaction
Facilitate, synchronize and track progress of the various cross-company teams: Development, Product, infrastructure, integrations, etc.
Communicate the progress to customers and internal teams.

We are looking for a Director of FP&A (reporting to the Head FP&A), to lead our fulfillment business, generating ~$500M of annual revenue.
This critical leadership role will be responsible for defining, optimizing, and executing pricing models and service offerings that align with the companys growth objectives and evolving market demand. As well as, analyzing its profitability and supporting forecasting activities.
Key Responsibilities:
Pricing Strategy Leadership: Design and manage data-driven pricing models to ensure competitiveness, profitability, and scalability.
Service Offering Ownership: Define and evolve the fulfillment service portfolio to meet customer needs and align with operational capabilities.
Profitability Analysis: Conduct in-depth financial modelling and unit economics analysis to support strategic decision-making and improve margins.
Cross-Functional Collaboration: Partner with senior leadership and stakeholders across Sales, Operations, Account Management, Product, and technical teams to enhance service offerings.
Market Intelligence: Monitor competitive landscape, customer feedback, and market trends to inform pricing strategy and service development.
Strategic Projects: Drive pricing initiatives and lead special projects supporting international expansion, new product development, and key partnerships.
Team Leadership: Lead and mentor a team of pricing and data analysts, fostering a high-performance, analytical, and collaborative culture.

We are in search of a skilled and motivated Security Researcher to join our team.
As a Security Researcher, your primary focus will be on creating and researching anomaly and behavioral based threat models, dissecting attack techniques, and leading proactive threat-hunting endeavors across a spectrum of domains, including cloud infrastructures (with a specialized emphasis on Office 365 and Azure), network security, proxies, firewalls, DNS, Active Directory, Azure Active Directory, and SharePoint, and product security.
Your role will require a profound comprehension of security concepts and a forward-thinking approach to identifying and writing detections for potential risks.

We are looking for a Planner.