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We are seeking a highly motivated and experienced IT Operations Team Leader to manage and oversee all internal IT support operations across our global organization. This pivotal role requires someone with strong leadership capabilities, technical expertise, and a passion for driving operational excellence in a fast-paced, cloud-native software environment.
You will lead a distributed team of IT Support Engineers across the US, EMEA, and APAC regions, ensuring the smooth and secure functioning of our internal IT systems and user support services. You will be responsible for critical platforms and processes that enable our employees to work efficiently and securely.
Key Responsibilities
Lead and mentor a global team of IT Support Engineers across multiple time zones.
Manage daily operations, workload allocation, ticket prioritization, and team performance.
Define and enforce SLAs and KPIs for support services.
Oversee the administration and optimization of key platforms including: Google Workspace, Okta (SSO and identity lifecycle management), Office 365, Mobile Device Management platforms
Ensure all endpoints (Mac and Windows) are properly managed, secured, and compliant with policies.
Supervise the provisioning and deprovisioning of hardware and software for new hires, transfers, and terminations.
Own and continuously improve onboarding and offboarding workflows, ensuring seamless and secure transitions.
Partner with Employee Services and Security teams on cross-functional initiatives, including access reviews, compliance audits, and automation.
Identify opportunities for automation and efficiency gains in IT support operations.
Drive global standardization of IT tools, processes, and documentation.
Lead or participate in cross-functional projects related to internal systems, collaboration tools, and infrastructure.

We are seeking a skilled Data/ Backend Engineer to design and implement complex, high-scale systems that retrieve, process, and analyze data from the digital world. This role involves developing and maintaining backend infrastructure, creating robust data pipelines, and ensuring the seamless operation of data-driven products and services.
Key Responsibilities:
- Design and build high-scale systems and services to support data infrastructure and production systems.
- Develop and maintain data processing pipelines using technologies such as PySpark, Hadoop, and Databricks.
- Implement dockerized high-performance microservices and manage their deployment.
- Monitor and debug backend systems and data pipelines to identify and resolve bottlenecks and failures.
- Work collaboratively with data scientists, analysts, and other engineers to develop and maintain data-driven solutions.
- Ensure data is ingested correctly from various sources and is processed efficiently.

What Youll Do:
Youll be part of the group responsible for our companys main products. You will impact the work of developers in the group by designing, building and maintaining the core infrastructure of our solution and leading the research and development of new technologies as well as maintaining code standards and practices.
What does the day to day of Infrastructure Engineer at our company look like:
You will be working on our companys core B2B platform that serves tens of thousands of customers, serving hundreds of terabytes in production. Our backend engineers are responsible for the entire data lifecycle - from our endless datatlakes, through choosing the right serving methods and databases, all the way to our api services.
Your role will include:
Design and implement scalable backend services and libraries that are reusable and maintainable, serving as the foundation for various applications across the company.
Build and maintain tools that streamline development workflows, enabling product teams to focus on delivering business value.
Define and promote best practices for code quality, performance, and reliability, ensuring healthy production environments and rapid development cycles.
Lead the adoption and integration of AI tools to assist in code generation, testing, documentation, and debugging, thereby accelerating development processes.
Perform proof-of-concepts (POCs) on emerging technologies, including AI agents and platforms, to assess their applicability and benefits to our development ecosystem.
Drive cross-team technical projects aimed at improving infrastructure scalability, reliability, and developer experience.
Analyze and resolve complex production issues, ensuring minimal downtime and optimal performance.
Contribute to the evolution of our system architecture, ensuring it supports rapid development and scaling needs.

Were looking for an Experienced Full Stack Developer to design, code, and manage our companys large-scale and highly available services, using cutting-edge technologies and modern design practices.
This position is within the Shopper Intelligence team, the group behind our companys eCommerce product. Operating as a startup within our company, the team combines the energy, agility, and innovation of an early-stage company with the resources and reach of a global leader. Youll be joining a highly dynamic environment where ideas move quickly from concept to product, and your work will have a direct impact on shaping one of our companys fastest-growing solutions.This role reports directly to the Team Manager, R&D.
Why is this role so important at our company?
We are a company that is driven by innovation, which means that we are constantly building and developing new features and products to meet customers needs.
As a full stack developer, you will have the opportunity to work with the most cutting edge technologies, to solve complex challenges, and create high quality and scalable code. Your work will have a direct impact on customer satisfaction and our business objectives.
So, what will you be doing all day?
Your role as part of the R&D team means your daily responsibilities may include:
Designing, coding and managing large scale, highly available services using cutting-edge Client/Server technologies (NodeJS, React, TypeScript, JavaScript, Redis, Docker, etc.)
Design, develop, and maintain server-side logic using TypeScript frameworks.
Building scaled-data pipelines, loading data into serving layers. Using ETL frameworks like Databricks and Airflow.
Leading decision-making & design of APIs, mechanisms and abstractions.
Working in a BigData environment, using Firebolt as data warehouse.
Building new features and directly impacting the future of our product from UI to DB
Writing (a lot of) high-quality, functional code backend and frontend
Performing code reviews, evaluating implementations, and provide feedback.