דרושים » הנדסה » Technical Writer, Cloud Security Documentation

Were on the lookout for a talented Senior Technical Writer to join our fast-growing company and dynamic Knowledge Experience team. You'll play a key role in creating and maintaining the documentation and learning resources that empower our customers. If you're an experienced technical writer with a passion for technology, curiosity, and a fun, team-oriented attitude, we want to hear from you!
What Youll Be Doing:
Become a key player on our one-of-a-kind team, where we come together to make magic happen!
Take ownership of the documentation process, from initial design to final release.
Work closely with product management, engineering, and field engineering teams to gain a deep understanding of the product and customer needs, ensuring the creation of documentation that is accurate, comprehensive, and user-friendly.
Manage updates and revisions for existing documentation, including release notes and user guides.
Maintain consistency and quality across all product documentation.
Prioritize the documentation pipeline by balancing urgent issues with long-term projects, while efficiently managing escalated documentation requests.

Were on the lookout for a Support Writer to join our growing Knowledge Experience team. This role blends technical writing, support insight, and proactive content strategy. Youll analyze support tickets and chatbot conversations to identify trends and documentation gaps, then create and improve content that reduces friction and helps customers succeed.
What Youll Be Doing?
Monitor and analyze support tickets and chatbot conversations to spot trends, recurring questions, and areas where self-service documentation can help.
Translate these insights into clear, user-focused articles, FAQs, and troubleshooting guides that anticipate and solve problems.
Collaborate closely with Support, Product, Engineering, and Field Engineering teams to ensure accuracy and consistency across all content.
Continuously refine documentation to improve searchability, readability, and user experience, ensuring customers find answers fast.
Manage updates and revisions for existing documentation while maintaining consistency and quality across all content.
Track the impact of new and updated content (e.g., reduction in ticket volume, improved chatbot accuracy) and adjust strategy accordingly.

As an Mobile Enablement Manager on the Professional Services group in our Tel-Aviv Office, youll work closely with our Engineering and Product teams, act as a knowledge hub and actively deliver exceptional new products to our global Professional Services group and customers.
How youll make an impact:
As a Mobile Enablement Manager, youll bring value by:
Play a pivotal role in the product lifecycle and its roadmap.
Work closely with our companys Engineering and Product teams on enabling new features for scale.
Take end-to-end ownership of new products and features.
From the support perspective, this includes training, creating/updating knowledge base articles, and other internal communication.
From the product perspective, it includes implementation, integration, documentation, scaling, and effectively communicating to all stakeholders.
Create and Maintain new product documentation and training for Professional Services and business teams, including creating/updating knowledge base articles.
Handle highly complex technical escalations coming from Professional Services and consult on complex implementations/issues coming from clients. This may require close dev to dev calls with clients Engineering teams.
Serve as a knowledge hub on features and our company products and ensure support issues are resolved meticulously.
Create and lead support improvement processes across the company.
Technically contribute to product maturity and scale by creating scripts, tools, and processes, as well as developing tools, processes, and automation for internal and external stakeholders.
Lead, manage, and execute cross-company technical projects and product improvements. Be willing to take on any challenge or role in the project, including hands-on contributions.
Track product performance, analyzing the quality of service (delivery/support) to our clients.

Youll join a compact, high-impact group inside the Platform unit, working shoulder-to-shoulder with engineers, product, support, CSMs, and technical writers to ship features, refine standards, and engage our rapidly growing community of Web3 and fintech innovators.

Who You Are
Youre a builder at heart: part developer, part product thinker. Youve shipped code, written docs that move metrics, and solved real user pain. You want ownership: to drive the roadmap, build tools, and craft content that developers actually use.
You treat DevRel like product work: every tutorial, guide, and sample app is a feature to ship and improve. You're comfortable acting solo, but you think big and work cross-functionally to remove friction and scale impact.
Above all, you care about outcomes: unblocked devs, faster onboarding, and clear signals that your work drives adoption.
What Youll Do
Own our developer-facing content end to end. From roadmap to release. Manage documentation, tutorials, and sample code as living, version-controlled products: prioritize their backlog, ship high-quality updates, and track impact with the same KPIs we apply to production features. Author clear guides and runnable examples while partnering closely with our technical writing team to ensure every page is accurate, consistent, and user-centric.
Build and maintain fully runnable demo apps. Ship reference projects in Node.js, Python, Go, or Java (complete with IaC, automated tests, and CI/CD) so customers can clone, deploy, and learn by doing.
Be the voice of our developer customers. Run customer interviews, shadow integrations, and mine support tickets to uncover real-world pain pointsthen translate those insights into sharper docs, richer tutorials, and higher-impact sample code that erase friction.
Design friction-free onboarding. Craft step-by-step guides that take developers from API key issued to their first signed transaction in minutes, complete with copy-pastable snippets, and screenshots.
Publish deep-dive concept content. Demystify policies, EVM vs. UTXO models, Solana flows, security best practices, and more. Youll turn complex ideas into digestible articles that shorten the learning curve.
Create content for developer workshops & events. Develop slide decks, hands-on labs, and live-coding assets for webinars, hackathons, and conference sessions, partnering with DevRel to deliver memorable, high-value experiences.
Seed and grow the developer community. Launch and moderate Discord/Stack Overflow channels, run live-coding office hours, showcase community projects, and turn satisfied users into peer-to-peer advocates.
Instrument, measure, iterate. Wire up analytics to track engagement, search success, and GitHub stars, using data to drive continuous improvement and prove ROI.

We are looking for a Software Engineer to join our Connectivity team. You'll join a cross-functional group of engineers with a critical mission: ensuring our customers can seamlessly integrate their diverse technical environments with the platform. You will be responsible for building and maintaining the essential tools and services that form the bridge between our customers' systems and our backend, enabling them to send us their event observability effortlessly.
Responsibilities
Design, build, and enhance the core integrations and tools that our customers use to send observability data to the platform.
Partner closely with Product, Engineering, and other cross-functional teams to design and implement solutions built for massive scale, capable of processing over a billion events daily.
Take full ownership of the quality and reliability of your code through comprehensive testing (unit, integration, and end-to-end), and by creating clear, thorough documentation for fellow engineers and our customers.
Partner with customer-facing teams to diagnose and resolve complex technical issues rooted in our data ingestion integrations and libraries.
Develop and maintain 300+ core integrations primarily in Python and Go that can run across cloud and containerized systems, and contribute directly to the open-source ecosystem.
You'll love this job if you:
Thrive in a fast-paced startup environment, and value taking ownership of your work.
Passionate about helping our business and customers resolve complex technical issues across our data-ingestion pipelines, integrations, and libraries.
Care deeply about crafting elegant, user-friendly solutions for complex problems.
Enjoy building the kind of developer tools you would want to use yourself.
Believe in modern software development that values rapid iteration and continuous delivery.
Passionate about the open-source community and excited about contributing to a fully open-source integrations.
Love working with collaborative, thoughtful engineers who push to grow & improve themselves and others.
Like using modern AI tools to boost your productivity and write better code.

We are looking for a talented and motivated **Software Engineer** to join our SDK team, focusing on the development and enhancement of our SDKs web & mobile. In this role, you will take part in designing, building, and maintaining a high-performance SDK that is integrated into customer applications, used by customers around the world.



You will work closely with other engineers, product managers, and solution teams to ensure high quality, maintainability, and performance of the SDK. If you are passionate about web and mobile technologies and enjoy solving complex challenges, wed love to meet you.



What Youll Do:



Design and implement new features and improvements in our SDKs .
Ensure the SDK is robust, secure, and easy to integrate by third-party developers.
Collaborate with cross-functional teams, including data engineer, data scientist and backend engineers.
Maintain high code quality through code reviews, testing, and best practices.
Monitor and optimize SDK performance and resource usage.
Write clear technical documentation and integration guides.

At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-driven technology, representing the pinnacle of machine learning, GenAI, and computer vision within the automotive sector. With close to $400M in funding and strategic partnerships with industry giants such as Amazon, General Motors, Volvo, and CarMax, UVeye stands at the forefront of automotive technological advancement. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity and encourages teamwork. Our drive for innovation and pursuit of excellence are deeply embedded in our vibrant company culture, ensuring that each individual's efforts are recognized and valued as we unite to build a safer automotive world.
We are seeking a highly motivated and skilled Release Engineer to join our AIOps group. In this role, you'll play a critical part in bridging the gap between development and operations, ensuring the seamless qualification, deployment, and monitoring of our AI algorithms and infrastructure, and be responsible for the end-to-end operationalization of our core technology.
A day in the life and how you’ll make an impact:
* Manage the end-to-end release process of machine learning algorithms and infrastructure components, from qualification through deployment.
* Validate and test new algorithm releases to ensure they meet performance, stability, and compliance standards.
* Create and execute deployment plans across various environments (staging, production), ensuring minimal risk and downtime.
* Collaborate closely with AI researchers, MLOps, and software engineers to understand release requirements, share feedback, and resolve pre-release issues.
* Identify and drive automation opportunities within the release pipeline to improve efficiency, reliability, and traceability.
* Oversee updates to infrastructure components, ensuring compatibility and performance across systems.
* Monitor deployments, proactively identify issues related to model behavior or infrastructure anomalies, and drive resolution with relevant teams.
* Maintain clear and accurate release documentation, including version history, deployment notes, and incident reports.

We are seeking a Senior Full Stack Developer to play a key role in scaling the platform that powers our companys legal data operations. In this role, you will not only drive the development of complex, high-impact systems but also mentor and elevate the engineering team. Youll work across the stack-from frontend experiences to backend services in Node.js-while shaping the future of our AI-driven features and strengthening our data workflows through ETL pipelines.
This is a unique opportunity for a proactive and technically sharp engineer who thrives on solving complex problems, setting technical direction, and helping others grow. If youre passionate about system architecture, modern development practices, data engineering, and building AI-powered solutions, wed love to hear from you!
Responsibilities:
Collaborate with product managers, designers, and other engineers to design, develop and test our innovative products.
Mentor other engineers, providing technical guidance, define and apply engineering best practices (coding standards, software development methodologies, etc.) to leverage the team technical skills and leading the technical side.
Continuously improve the performance, reliability, and security of our applications through design reviews, code reviews, refactoring, and optimization.
Identify and resolve technical challenges and bottlenecks in a timely manner.
Stay updated with emerging technologies and industry trends, and assess their potential impact on our products and processes.
Collaborate with cross-functional teams to translate business requirements into technical solutions.

The Backend Infrastructure Team plays a crucial role in shaping the platform's core. By seamlessly blending TypeScript and Python frameworks with self-serve operations capabilities, we support our R&D organization and ensure our platform is performant and reliable, adapting to the growing demands for our product in the digital asset space. This makes it an ideal place for those who thrive on innovation and aim to make a large-scale impact.


What You'll Do:

Creating and deploying core software infrastructure components at scale.
Maintaining and enhancing our internal Python and Typescript frameworks, tools, and platforms essential for product engineering teams throughout the software development lifecycle.
Introducing self-service deployment capabilities to empower R&D teams.
Advocating for and enforcing standards and best practices.
Leading and educating through knowledge sharing via documentation, knowledge-base articles, blogs, forums and presentations.
Addressing complex production issues and developing long-term solutions.
Contributing to the engineering and standardization of our CI/CD infrastructure.
Working closely with cross-functional teams to ensure the targeted availability, reliability, scalability, throughput and performance of our infrastructure while adhering to industry best practices and standards.