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Company's vision is to transform lives with trusted financial services that transcend borders.
Since 2011, we have been tirelessly delivering on our promises to people who send money around the world.
Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home.
Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.
The team in Israel pushes forward and aims for the stars.
We hire top talents and invest in promoting their career by providing opportunities, challenges, and a great work environment that places an important emphasis on work-life balance.
We are looking for a Sales Operation Representative with a fluent Russian, who is highly motivated to join our growing team.
If you are a people person, enjoy assisting others, and looking for an opportunity to grow in an amazing company, your place is with us!
We are seeking a Sales Operation Representative who will join the Sales Operation team.
You will manage and accompany the sales operation process.
You Will:
Achieving monthly sales targets - convert cardholders to money remittances.
Making calls to existing customers to maximize potential.
Interact with customers & coordinate meetings.
Joining the field team for activities.
Multitask between different communication channels.
Provide answers by identifying problems, researching, and guiding the customer through the correct steps.
Improve customer experience, encourage organic growth & creating engagement.
Job number- R_101775.

We have a great opportunity to join our Renewals team working within an established team managing customers within Israel. Within this position, you will be responsible for working to targets relating to renewal revenue.

Key responsibilities include

Partner with aligned customers, reseller partners, and sales team members on a daily basis to identify, progress, and close renewal business on time and to the correct forecasted value.
Takes ownership of Customer Satisfaction, ensuring regular contact with the customer base at all parts of the contract life-cycle to ensure a high level of customer satisfaction.
Shows an appreciation for the complexity of our customers. Builds an understanding of customers organization structure and maintains relationships with key stakeholders at all levels.
Expected to demonstrate a high level of knowledge of aligned customers businesses, key initiatives, and needs during account reviews.
Communicate clearly, both verbally and in writing with all parties on renewal opportunity progress/ account relationship and escalate any concerns appropriately.
Responsible for ensuring all upcoming renewals are actively quoted/ initiated at least 90 days in advance and an accurate forecast is maintained within Salesforce.com at all times. (Quarterly forecast accuracy is expected to be within 5%)
Strong member of the account team ensuring close working relationships with Field Sales counterparts.
Develops relationships with Channel Partners and Distributors for the growth of our products within their markets. Observe correct channel policies and rules of engagement at all times during renewal processes.

In this role, you will be responsible for managing a focus set of strategic and global accounts, driving the sales for our Prisma Cloud solutions. It is expected that you deliver or exceed your sales targets in both new business and renewals.. The role expects you to define your territory, strategies and then lead local execution and in alignment to company strategies and tactics, in partnership with the Prisma Cloud ecosystem such as CSPs, GSIs and local focus cloud security partners.

Your Impact

Land and expand a set of defined global & strategic accounts
Achieve ACV sales quotas on a monthly, quarterly basis and yearly basis
Track and report on all opportunities, pipeline, and bookings to provide forecast reports to region management
Engage with the local ecosystem sales programs and joint activities
Develop, share and implement standard methodologies and account strategies to increase our sales penetration of Cloud Security into our top accounts
Engage with customers to identify and progress opportunities whilst delivering subject matter expertise on Cloud & Cloud Native Security solutions
Establish and maintain effective relationships with channel partners
Keep up to date knowledge of Cloud Computing, DevOps & Cloud Native technologies as well as the competitive position of the company
Conduct consistent training and communications for the sales and channel teams as well as joint engagement within the wider organisation
Contribute to the larger Networks Cloud & Cloud Native strategy by providing regional specific intelligence and reporting

We are looking for a highly motivated and organized Back Office to join our IL B2B team.
The position includes responding to the various inquiries of the company's business customers on day-to-day issues.
As part of the job -
Examining pricing
Export reports
Handling customer complaints
Providing support to sales managers and account managers
Work with different departments in the company.

Building own Market Acumen: Understands market trends, market opportunities, compliance by reading, attending webinars, conferences delivered by Industry thought leaders such as Gartner, Forrester, IDC
Strategic Technology Advisor: Joins the Strategic Technology Advisory/Planning groups of partners, contributing with insights that influence the technology roadmaps and investments towards and away from key competitors
Strategic Alignment: Identifies and consults on the strategic alignment of partners towards technology priorities and their technical readiness to address solution gaps as part of Industry solution mapping and capacity planning
Envisioning: Presents in Digital Transformation/Envisioning Workshops targeting Partner CIO/CTOs envisioning solutions to capitalize on identified market opportunities
Technical Readiness: Works with the Go-To-Market(GTM) team to invest in key Partners Technical Readiness workshops executed by Partner Enablement roles in the GTM team
Technology Roadmap: With the help of cross-team technical resources including Architects and Industry specialists defines the technology roadmap for new Partner solutions, seeking Technical commitment and investment from Partner CTOs, CIOs, Product and Practice managers to invest in the solution as well Product Groups
Building Partnerships: Envisions the important interdependencies of 3rd party solutions, services and equipment, as well as Partner-to-Partner motions for better together strategies among different partners and partner types
Enablement Planning: Accountable for building the technical enablement plan for partners leveraging the Global Partner Services (GPS) Services Framework including On-boarding, up/cross skilling, Bootcamps,trainings and meeting certification requirements
Enablement Delivery: Seeking the help of internal Technical Architects, Industry specialists and Engineering teams for the delivery of workshops, Bootcamps, trainings necessary to build the technical skills and expertise of partners
Customer Engagements: Oversees the success of Proof of Concepts, Architecture Design Sessions, Hackfests by coordinating Technical Architects to lead the execution, responsible for customer engagement in these activities
Launch Orchestration: Leads cross-technology team orchestration through the first mile, first 1-3 deals, to ensure partners are ready. Sees partners in action, giving feedback about ways to develop their skills, practices and methods
Technical Contributions, Events and Community Contribution: Attends Digital Transformation/Technology conferences such as Microsoft Build. Participates in technical panels and user groups, provides insights, and contributes to work that is shared across communities such as Engineering feedback, MSDN and Microsoft Channel9

We are looking for a Technical Account Manager (TLV).
RESPONSIBILITIES:
Common TAM tasks include:
Familiarize yourself with customer environments, requirements, and milestones in order to help drive value
Build and maintain strong professional relationships with decision makers
Own the technical relationship with customers from onboarding through renewal
Perform technical presentations and demos for customers and partners
Communicate highly technical concepts enthusiastically to a variety of audiences, including executive level technical decision-makers, and follow up with technical staff in all areas
Serve as a product and app sec subject matter expert to support customers
Explain features and benefits to customers
Stay up-to-date on relevant solutions, products and services
Provide customer feedback to product management on feature enhancement requests, escalations, and product bugs to support teams and other relevant teams as needed
Provide updates to customers on requested features, bug fixes and product roadmaps
Adapt to complex, changing business environments to deliver valuable solutions to enterprise customers.
Some travel expected