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Required Application Support Engineer
Israel, Petah Tikva
We are the worlds leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets.
Trusted by some of the worlds most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victorias Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC.
Our technology-based end-to-end solution combines advanced localization capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. Were a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work.
As an Application Support Engineer, you will be the first point of contact for our clients, providing essential support and ensuring a seamless experience. You will troubleshoot and resolve technical issues, manage customer inquiries, and work closely with other teams to maintain high service standards. Your role is critical in maintaining client satisfaction and ensuring the smooth operation of our services.
Responsibilities:
Troubleshooting Issues: Assist customers with resolving technical issues related to the integration.
Providing Technical Assistance: Guide customers on how to use specific features or tools on the platform.
Ticket Management: Track and resolve support tickets efficiently, ensuring timely resolution.
Bug Identification and Reporting: Identify, replicate, and report bugs to the relevant teams.
Liaising with Developers: Work with the development team to escalate and resolve complex technical issues.

As a team member in a growing startup, your impact on the company is unbound: our team not only implements the plan, but actually creates the plan, engages with customers and product management, defines testing and execution methodologies, according to each core team member's strong suites and preferences. We believe in distributed decision making, and we expect high investment in developer experience, test automation, and overall quality of architecture and code.

Responsibilities
Hands-on end-to-end development, including DevOps tasks and automated testing
Work in a cloud-native environment (Azure), microservices architecture, cutting-edge technologies, and a quality-first mindset
Deliver UI components and full screens - taking wireframes from design to full implementation
Design and improve our developer experience (DX), system architecture, and product infrastructure
Collaborate closely with the core team, participate in code reviews, interviews, and task prioritization
Take ownership and responsibility - your impact will grow as the company scales
Tackle scalability and performance challenges as we grow and our user base expands

We are looking for a hands-on Security Research Team Lead to own and scale our Security Research domain.

This is a foundational role in a small, highly technical team, focused on deep security research, algorithmic thinking, and leveraging AI to turn complex data into accurate, actionable security insights.

This role is not about people management by default - it is about technical leadership, ownership, and building scalable research capabilities that directly impact product and customer security.

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Responsibilities:

Own and lead the Security Research domain through hands-on technical work.
Research security risks in SaaS and business applications, including permissions, identities, and access models.
Design and apply algorithmic approaches to analyze complex data structures and security risk surfaces.
Leverage AI-based techniques to work with large-scale data, improve accuracy, and automate research workflows.
Detect security flaws, misconfigurations, and systemic risks in SaaS environments.
Lead and support complex security investigations and customer-facing incident research.
Work closely with Product and Engineering to translate research findings into scalable product capabilities.
Technically mentor and support a small and growing research team.
Define research priorities and help shape how the team scales over time.

Required Delivery Solution Engineer
Israel, Petah Tikva
We are the worlds leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets.
Trusted by some of the worlds most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victorias Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC.
Our technology-based end-to-end solution combines advanced localization capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. Were a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work.
Responsibilities:
Lead technical discovery and solution-design workshops with merchant engineering, architecture, and business teams.
Understand the merchants existing e-commerce architecture, business requirements, operational processes, and technical constraints.
Define the most appropriate integration approach across supported platforms, APIs, order management systems, and fulfilment solutions.
Design end-to-end solutions, including system interactions, data flows, integration responsibilities, dependencies, and technical risks.
Translate business requirements into clear technical specifications and implementation plans.
Act as the technical owner throughout delivery, ensuring the agreed solution is implemented correctly and aligned with our best practices.
Guide merchants and partners through configuration, development, testing, launch readiness, and go-live.
Identify technical risks and complexity early, challenge non-scalable designs, and recommend practical alternatives.
Investigate complex integration issues by reviewing API payloads, logs, network traffic, system behaviour, and configuration.
Coordinate with Product and R&D when product changes, technical clarifications, or defect resolution are required.
Provide structured feedback to Product and R&D based on recurring merchant requirements and integration patterns.
Support internal teams through technical enablement, documentation, and knowledge sharing.

As a Senior Big Data Engineer, working within Mobility Group, you will play a pivotal role in designing, developing, and maintaining the data infrastructure that powers our location analytics platform.
RESPONSIBILITIES:

Data Pipeline Architecture and Development: Design, build, and optimize robust and scalable data pipelines to process, transform, and integrate large volumes of data from various sources into our analytics platform.
Data Quality Assurance: Implement data validation, cleansing, and enrichment techniques to ensure high-quality and consistent data across the platform.
Performance Optimization: Identify performance bottlenecks and optimize data processing and storage mechanisms to enhance overall system performance and reduce latency.
Cloud Infrastructure: Work extensively with cloud-based technologies (GCP and AWS), to design and manage scalable data infrastructure.
Collaboration: Collaborate with cross-functional teams including Data Analysts, Data Scientists, Product Managers, and Software Engineers to understand requirements and deliver solutions that meet business needs.
Data Governance: Implement and enforce data governance practices, ensuring compliance with relevant regulations and best practices related to data privacy and security.
Monitoring and Maintenance: Monitor the health and performance of data pipelines, troubleshoot issues, and ensure high availability of data infrastructure.
Mentorship: Provide technical guidance and mentorship to junior data engineers, fostering a culture of learning and growth within the team.

As a Senior DevOps Engineer, you will be a key member of a high-performing team focused on building resilient, highly available, and production infrastructures. Your role is to bridge the gap between development and operations by applying software engineering principles to automate, scale, and optimize our cloud ecosystem.



Utilizing Terraform for lifecycle management and Amazon EKS for orchestration, you will build and scale robust, self-healing environments.



We are looking for an engineer who doesn't just use tools, but understands the Linux foundation they run on. You will work to ensure our systems are transparent, measurable, and elastic through reliable GitOps practices and full-stack observability. You will also implement and maintain essential DevSecOps tools to keep our environments secure.





Key Responsibilities

Linux Systems Engineering: Maintain a deep-dive understanding of Linux internals to identify bottlenecks and optimize configurations.
Container Orchestration: Manage production-grade Amazon EKS clusters and implement modern autoscaling solutions like Karpenter.
Full-Stack Observability: Own the migration and maintenance of the Grafana-based observability suite (Grafana, Tempo, Mimir, Loki).
GitOps & IaC: Lead GitOps initiatives with ArgoCD and architect modular Terraform or Crossplane codebases.
Python Tooling: Develop custom tools and AI agents using Python to automate research and development cycles.
Vulnerability Management: Integrate automated image scanning and Software Composition Analysis (SCA) tools into the SDLC.

Develop and maintain data processing pipelines.
Collaborate with data scientists to optimize data models.
Implement scalable algorithms for data analysis.
Ensure high performance and reliability of data systems.
Participate in code reviews and knowledge sharing sessions.

We are looking for a Staff Algorithm Engineer to join our core Algorithm team - a high-autonomy group responsible for the algorithm and ML systems at the heart of 4M's mapping engine. This is a role for engineers who think in systems, bring cutting-edge computer vision and algorithmic thinking to ambitious real-world challenges, and own problems end-to-end with an entrepreneurial drive.

In the AI era, being a strong engineer means more than writing great code. It means operating as both an architect and a team lead - designing the solution with clarity, then guiding AI agents to execute it at a level and speed that wasn't possible before. We are building a culture where this is the norm, and we're looking for someone who is excited to work and grow in that direction.

You will work across computer vision and algorithm disciplines - researching solutions, designing experiments, and delivering production-grade implementations - while collaborating closely with data engineering and product teams.





What You'll Do



Research and implement novel computer vision and algorithmic solutions for challenging real-world problems - spanning perception, learning, optimization, and graph-based reasoning.
Own algorithm quality end-to-end: design experiments, evaluate results, and drive iterations until production reliability targets are met.
Work across disciplines - sharing models, methods, and insights with algorithm, data engineering, and product teams.
Monitor production model health proactively; identify degradation early and lead remediation efforts.
Integrate AI tools into your workflow and grow into the role of architect and team lead - designing the solution, then directing agents to build it.
Raise the bar on the team's technical culture through code reviews, knowledge-sharing, and rigorous algorithmic thinking.

We are looking for a Senior Software Engineer to join our Team.

As a Software Developer in the B2C department, you will have the opportunity to design and build complete end-to-end features that directly impact our users.
This role involves working with modern technologies to create both scalable services and seamless user experiences.

Youll work in a dynamic, startup-like culture while enjoying the stability and benefits of a global tech company.



What You'll Be Doing

Design and build reliable, scalable, and highly available and AI ready product architectures
Deploy production-ready code daily using advanced CI/CD pipelines
Lead complex, cross-domain features from design through testing with full technical ownership
Leverage AI tools throughout the development lifecycle, from coding and testing to system design and technical decision-making
Ensure production systems run smoothly and reliably at all times
Shape team roadmap and influence product and technical direction in close collaboration with stakeholders
Make data-informed technical decisions using metrics, insights, and user feedback
Continuously explore and implement new technologies to keep our products innovative

We are hiring in the Project management team an Integration Manager. You will lead the activities relating to your discipline within our project METAV Tel Aviv Metro Network Manager. This is a unique opportunity to deliver a project across all phases: design, construction until operation .
About the Role:
The Integration Manager will be responsible for coordinating, synchronizing, and integrating all engineering and network-related aspects across lines and disciplines within the planning packages of the metro lines. Responsibilities include:
Managing and synchronizing interfaces between various engineering
disciplines, both at the network level and at the individual line level.
Reviewing planning submissions for the metro lines and ensuring compliance with mandatory requirements, applicable standards, and inter-disciplinary and inter-line coordination.
Participating in multidisciplinary professional forums to resolve complex issues and manage inter-disciplinary disputes.
Ensuring synergy between different complex systems, including interfaces
between infrastructure, railway systems, operational systems, electrical systems, control systems, and more.
Reporting to the Project Director of METAV and to the Integration manager of NTA Technical and Engineering Division.
Perform other duties as needed.

We are looking for a Principal Tech Lead to join our team.

So, what will you be doing all day?

As a Principal Tech Lead, your daily impact spans deep-tech execution, organizational mentorship, and bleeding-edge paradigm adoption:

Architectural Governance: Own the end-to-end design, scalability, and performance of complex backend distributed systems. Ensure architectures are resilient, modular, and optimized for intensive data workloads.
Agentic Engineering Innovation: Champion and embed Agentic SDLC paradigms, tools and solutions into the engineering lifecycle. Design frameworks that enable autonomous AI agents to build, test, and deploy features end-to-end, while enforcing rigorous quality gates and deterministic production guardrails.
Cross-Project Orchestration: Maintain an exceptionally large context window to actively guide and facilitate multiple highly technical streams and parallel projects simultaneously without losing focus or delivery speed.
Guild Leadership & Mentorship: Act as the primary technical sounding board for the engineering community. Lead backend guild sessions, introduce emerging technologies, and actively mentor senior and staff engineers to elevate the group's collective capabilities.
High-Velocity Execution: Lead by example. When taking on critical path, hands-on tasks, execute with unmatched speed and quality, demonstrating what peak operational efficiency looks like.

We are looking for a Data Engineering Team Lead to drive the development and optimization of our data infrastructure.


So, what will you be doing all day?
Team Management

Serve as the direct manager for data engineers, providing regular feedback, career guidance, and technical mentorship.
Translate business requirements into actionable technical roadmaps; prioritize and assign daily tasks using sprint methodologies.
Cultivate a collaborative, high-performance team culture focused on continuous improvement and engineering excellence.
Cultivate a collaborative, high-performance team culture rooted in a delivery mindset, a business-driven focus, and engineering excellence.


Hands on Engineering

Design, build, and maintain robust, scalable data pipelines capable of processing massive datasets.
Oversee and maintain multiple development and production environments to ensure seamless deployment and high availability.
Design and implement highly cost-efficient cloud data infrastructure, constantly monitoring and optimizing resource utilization.
Research, develop, and integrate AI models and autonomous agents into the data ecosystem to automate pipeline monitoring, optimize data curation, and unlock intelligent data-driven capabilities.

We are seeking a technologically-oriented PMO to support the Project Director in a high-profile Rail Metro project. The ideal candidate will have a strong background in project support, data analysis, and IT systems, with the ability to implement and maintain digital project management tools and processes.
This role is part of an 80-member international and Israeli project team. The PMO will play a crucial role in bridging between the different teams to ensure smooth coordination and communication.
Key responsibilities and duities:
Digital Reporting & Dashboards: Design, generate and maintain automated reports and dashboards for project monitoring using BI tools.
Project Data Management: Collect, organize and analyze project KPIs, timelines, milestones, and resource usage using digital tools.
Process Automation: Support the automation of internal workflows (e.g., using Power Automate or other platforms) to improve efficiency.
Budget & Cost Tracking: Assist in tracking expenses, reconciling budgets, and analyzing financial trends with the finance team.
Stakeholder Coordination: Serve as a liaison between the project team and the international HQ to ensure alignment with global methodologies and systems.
Documentation & Knowledge Management: Organize project documentation in shared platforms (e.g., SharePoint); ensure accessibility and version control together with the project DCC
Support Digital Transformation: Contribute to the implementation of digital tools and standards set by the international PMO.

Required Power Supply Expert
About the Role
Get a deep understanding and perfect knowledge of the project documentation, especially about the Power Supply system (High Voltage substations, Medium Voltage distribution network, Traction power simulation, Traction and Auxiliary substations) and the interfaced systems: Requirements (MDSM, Owner Requirements, Project Program), Interfaces & integration (NSA), and lists of Deliverables & Tasks (DTG).
Be able to verify the Design that the designers, called Line Managers (LM) will submit, to answer to their questions and to analyze their proposals.
Provide technical, and program feedback and advice on challenges, possible areas of improvement as well as possible alternatives, innovations.
Provide analyses of the LM designs and change proposals to perform Multiple Criteria Analyses to justify decisions for accepting or rejection.
Be able to decide to apply one LM proposal to the other lines for uniformity of the metro network, leading to reduce costs (for construction, integration, operation), to improve operation, make maintenance easier, or to enhance reliability, availability, and safety.
Carry out the studies to change some points of the metro tender documents and manage the LM to apply them.
Coordinate with the other technical disciplines (Rail Systems, CW, external stakeholders) for interfaces and be able to provide all required information for the success of the integration, Testing & Commissioning to get approval on power Supply and lead to the metro operation.
Serve as the Programs technical, process and professional expert on behalf of the Client, to make engineering decisions, accept design proposals or technical solutions, make recommendations, resolve technical clashes, etc., instruct and monitor the implementation and adherence to the Client Metro Network (MN) Power Supply documentation by Metro Line managers/designers and relevant Program participants.
Support, as necessary, the Client in providing technical support in relation to the management of Program statutory approval of designs.
Develop, when needed to be designed/procured at Network Level, the power Supply Programs reference design and/or performance specifications.

We are seeking a motivated and tech-savvy Technical Support & Integrations Engineer to join our team. In this role, you will play a key part in supporting our MVP customers and internal field departments. You will bridge the gap between field operations, strategic clients, and our internal technical teams, collaborating closely with R&D and Product to handle technical escalations, assist with integration projects, and help optimize our support workflows.
This is a fantastic opportunity for someone looking to grow their technical depth in integrations and scale with a fast-growing team.
What Youll Be Doing:
Integration Support & Troubleshooting: Assist in managing the integration lifecycle. Help connect, implement, and troubleshoot data flows between our core platform and external SIEM/SOAR solutions to meet the needs of strategic clients.
Escalation Management: Collaborate with field departments and Customer Success teams to resolve technical issues, providing responsive, high-touch guidance to our MVP customers.
Ticket & Workflow Management: Manage and resolve incoming technical tickets efficiently using Zendesk (agent level), ensuring accurate documentation, tracking, and adherence to SLAs.
Technical Troubleshooting: Investigate and diagnose system behavior by analyzing logs, metrics, and performance data to identify root causes for complex deployments.
Field Tooling & Workarounds: Utilize, maintain, and help optimize internal scripts, documentation, and utilities to facilitate quick workarounds for the field team.