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As a Technical Support Engineer, youll be the one making sure that all existing customers issues are properly and thoroughly handled by the various relevant stakeholders.

You will be working at a fast-paced startup, servicing global enterprise clients worldwide and enjoying a diverse, dynamic culture, building next generation cyber security technology.

Responsibilities

- Lead investigation and resolution of complex technical issues, performing deep root cause analysis across application, network, security, and platform layers.

- Use logs, APIs, telemetry, and AI-powered tools to troubleshoot product behavior and accelerate issue resolution.

- Partner closely with R&D and Product teams to reproduce issues, validate fixes, document defects, and improve product quality.

- Own critical customer escalations, driving communication, coordination, and timely resolution.

- Participate in customer meetings to provide technical guidance, explain findings, and support resolution plans.

- Act as a technical focal point for customers and internal teams on product, integration, and security-related topics.

- Identify recurring issues and recommend improvements to product functionality, support processes, and automation.

- Create and maintain knowledge base articles, troubleshooting guides, and technical documentation.

- Support onboarding, training sessions, and knowledge sharing across teams.

We are looking for a Backend Engineer with deep data engineering expertise to build and evolve the systems that power product, analytics, experimentation, and AI development.
You will work across production backend services and data infrastructure, taking technical ownership of the full data lifecycle - from event ingestion and real-time processing to orchestration, modeling, quality, and reliable data access. This role combines hands-on backend development with ownership of shared data platform, working closely with backend, frontend, AI, DevOps, analytics, and product teams.
Key Responsibilities:
Build and maintain production-grade Python and Java backend services, APIs, and reactive data-processing pipelines with clear interfaces, resilient failure handling, and comprehensive observability.
Own and evolve batch and streaming data pipelines supporting product analytics, learner insights, experimentation, and AI model training.
Design and maintain trusted data models, shared metrics, and semantic-layer business logic across the analytical data platform.
Define and enforce standards for data contracts, testing, lineage, freshness, and observability.
Develop reliable approaches to schema evolution, backfills, replay, workload distribution, and failure recovery.
Collaborate with DevOps, backend, frontend, AI, analytics, and product teams to deliver reusable data capabilities and maintain clear system boundaries.

We are looking for a Backend Engineer to drive the architecture and development of our AI-powered language learning platform. In this role, you will design and implement backend systems that directly impact millions of learners worldwide. You will architect scalable services that power real-time AI conversations, ensuring low-latency performance and reliability while building the foundation for our next generation of language learning features.
What Youll Do:
Design, develop, and maintain high-performance backend services and APIs (REST and gRPC) that power AI-driven conversational experiences.
Build and optimize asynchronous Python applications capable of handling real-time audio/text processing at scale.
Ensure seamless, low-latency integration between mobile and web clients and our AI backend platform.
Drive technical decisions on system architecture, focusing on low latency and fault-tolerance.
Collaborate with AI/ML, mobile, DevOps, and product teams to deliver end-to-end solutions that delight our users.
Work within CI/CD workflows to ensure smooth deployments and maintain high code quality standards.
Optimize system performance and resource utilization while maintaining reliability SLAs for our growing user base.

We are looking for a Backend Tech Lead to drive the architecture and development of our AI-powered language learning platform. In this role, you will design and implement backend systems that directly impact millions of learners worldwide. You will architect scalable services that power real-time AI conversations, ensuring low-latency performance and reliability while building the foundation for our next generation of language learning features.
What Youll Do:
Design, develop, and maintain high-performance backend services and APIs (REST and gRPC) that power AI-driven conversational experiences.
Build and optimize asynchronous Python applications capable of handling real-time audio/text processing at scale.
Ensure seamless, low-latency integration between mobile and web clients and our AI backend platform.
Drive technical decisions on system architecture, focusing on low latency and fault-tolerance.
Collaborate with AI/ML, mobile, DevOps, and product teams to deliver end-to-end solutions that delight our users.
Work within CI/CD workflows to ensure smooth deployments and maintain high code quality standards.
Optimize system performance and resource utilization while maintaining reliability SLAs for our growing user base.

we are looking for a Engineering Team Lead.
Responsibilities:
Manage a team of 5 engineers.
Design, implement, and validate robust backoffice platform, complex business workflows, and testing infrastructure using TypeScript across React and Node.js.
Provide technical guidance, architecture mentorship, and code reviews to team members.
Collaborate with customers and internal stakeholders to transform complex banking workflows and ambiguous operational needs into clear, actionable functional specifications.
Work with the team to establish and promote high standards for code quality, developer experience, and engineering excellence.
Troubleshoot and resolve system issues, ensuring solutions are delivered effectively both independently and as part of a team.

We're looking for a Support Lead to build our company's customer support function from the ground up, working on site in Tel Aviv offices.
You'll be the founding member of our support organization, designing the processes, tooling, and team that will sit between our enterprise customers and our Product and Engineering teams. You'll report to the VP Product Growth and work closely with Product and Engineering to ensure issues are resolved fast, with full ownership, and with as little engineering drag as possible.
This is a rare opportunity to define what great support looks like at an AI-first company serving some of the world's largest enterprises, and to build it your way.
What you'll do
Build the support function from scratch: processes, workflows, escalation paths, SLAs, tooling, and internal playbooks.
Lead day-to-day support operations for global enterprise customers, owning prioritization, escalations, and customer communication.
Hire and grow a team of Support Engineers who are technical enough to investigate issues independently, reducing reliance on Engineering for first and second-line resolution.
Design an AI-first support model: leverage AI tooling for log analysis, issue investigation, and knowledge retrieval to help the team punch above its weight across a fast-growing set of diverse customer solutions.
Build and maintain a living knowledge base that enables support engineers to ramp quickly on new solutions and handle complex issues without deep product expertise from day one.
Partner with Product and Engineering to surface recurring issues, drive root cause fixes, and close the loop between customer feedback and product improvement.

As a Forward Deployed Engineer at our company, you'll work at the intersection of Engineering, Product, and our customers. You'll use your engineering experience to help enterprise customers deploy AI systems into production, solve complex technical challenges, and deliver solutions with real business impact.
What youll do:
Work directly with enterprise customers to understand their business and technical challenges.
Translate open-ended problems into practical AI solutions.
Build production-grade integrations, workflows, and automations across customer systems, APIs, and data sources.
Build and ship customer-facing solutions, not just prototypes or technical designs
Deploy, test, and iterate in real customer environments.
Own customer implementations from discovery through production.
Partner closely with Product and Engineering to improve the platform.
Design and implement LLM-powered workflows and agentic systems for real enterprise use cases.

Join our growing Company that is revolutionizing the banking industry with a cutting-edge platform.
As a Software Engineer, you will play a critical role in designing, delivering, and maintaining software that powers the bank's core financial logic-where reliability, precision, and performance are paramount.
You will have the opportunity to work on industry-defining technology, implement robust processes, and contribute to a culture of excellence.
Responsibilities
Design, implement, and validate robust financial business prosseses and testing infrastructure, primarily using typescript.
Provide technical guidance, mentorship, and code reviews to team members.
Collaborate with customers and internal stakeholders to transform ambiguous requirements into clear, actionable functional specifications.
Work with the team to establish and promote a culture of quality and engineering excellence.
Troubleshoot and resolve issues, ensuring solutions are delivered effectively both independently and as part of a team.

We're looking for an Infrastructure Engineer with a strong backend engineering mindset - someone who treats infrastructure as software.
In this role, you won't just operate infrastructure - you'll design systems, write code, and build controllers and automation that power our Kubernetes-native platform.
You'll work closely with platform, DevOps, and backend teams to create scalable, reliable infrastructure abstractions used by hundreds of developers.
What Youll Do:
Design and build backend-driven infrastructure workflows using Kubernetes controllers and declarative patterns.
Develop automation and tooling in Go or Python to manage infrastructure at scale.
Manage AWS resources through Kubernetes-native approaches (ACK or similar controller models).
Develop internal APIs, scripts, or services that improve developer workflows and platform capabilities.
Operate and evolve multi-cluster Kubernetes environments with a focus on automation and reliability.
Implement observability patterns and integrate monitoring signals into infrastructure logic.
Collaborate with backend engineers to design infrastructure that behaves like software - versioned, testable, and automated.

As a Full Stack Software Engineer, youll work across the stack to design, implement, and ship high-quality workflows that solve real problems for real users. Youll collaborate directly with product and enterprise customers, see your code in production within days, and be part of a team that values ownership and thoughtful execution.
What youll do:
Develop and deliver full-stack AI-powered applications on top of our companys platform.
Work closely with customers and internal teams to tailor solutions.
Extend the platform and UI/UX layer as needed.
Collaborate with platform and research teams to integrate AI capabilities into production use.
Write clean, tested, and maintainable code.

As a Senior Software Engineer you'll help build and evolve our AI Agent platform for IT Service Management. You'll take end-to-end ownership of product features, collaborate closely with cross-functional teams, and deliver AI-powered capabilities for enterprise customers.
What you'll do:
Build and scale full-stack features across frontend, backend, and AI agents.
Develop AI agents using Claude, Gemini, and OpenAI APIs.
Design reliable, scalable, and cost-efficient agent workflows using context management, prompt caching, and tool use.
Define engineering standards and contribute to architecture decisions.
Work closely with product, engineering, and research teams.

Were looking for an Engineering Tech Lead to help drive some of the most strategic technical initiatives at our company. This is not a traditional Tech Lead role. Were looking for someone who is deeply technical and highly hands-on, but also knows how to think strategically, lead architecture decisions, and represent the company in front of enterprise customers and senior stakeholders. Youll work across multiple teams and domains, partnering closely with Platform, Product, and Engineering teams to design and deliver AI-powered enterprise solutions at scale. One moment you might be deep in architecture or code, and the next youll be in a room with customer executives helping guide critical technical decisions. We work on site from our offices in Tel Aviv.
What Youll Do
Lead architecture and technical direction for strategic enterprise AI initiatives
Work directly with some of the worlds largest enterprises to design and deliver scalable AI-powered solutions
Partner cross-functionally with Platform, Product, and Engineering teams across the company
Stay deeply hands-on with the code and engineering teams
Drive complex technical decisions across scalability, reliability, performance, and system design
Help customers solve real production challenges and build long-term technical trust
Design versatile enterprise-grade solutions across different customer environments and use cases
Influence engineering standards, architecture practices, and long-term technical direction
Operate in a fast-moving, high-ownership environment where execution speed matters.

How do R&D teams look like in our company?
our company R&D teams are running as separate squads, each executing on their own goals and focusing on their products. We do sprints, working to create a fast impact.
Our squads are small (3-5 people) and work closely with product managers and designers to bring changes to life.
We are as Full Stack as we can, not afraid to touch and change whats needed to get the needle moving. Frontend, Backend, Devops, Quality and more. We do it all and we own what we do.
We work together. We use each other to be better and move faster.
Why should I work at our company?
You will build new things and improve on products that reach millions of customers.
You will learn how to start up -
Data based decision making.
Learn from companys experience launching multiple products.
You will work with other senior engineers and keep growing together with them.
You will use technology to create great experiences for customers.
What's life at our company like?
We built the company the way we build products. We aim to have the best experience for our employees. We created a great working environment for employees. We care deeply about each other and what we do. We make data-based decisions on how our culture should look, gathering as much feedback as possible from employees and striving to build the best experience for all. We ensure whoever joins us shares our vision and our way of operating.

What you're applying for?
You will build new things and improve on products that reach millions of customers.
You will learn how to start up -
Data based decision making.
Learn from the company's experience launching multiple products.
You will work with other senior engineers and keep growing together with them.
You will use technology to create great experiences for customers.

At our company, we create magical physical products that help people love their homes. With easyplant, weve reimagined what plant care can feel like. Smart hardware, self-watering systems, embedded sensors, efficient fulfillment, and a beautifully simple app come together to create a seamless experience.
The easyplant ecosystem spans software, hardware, mobile, logistics, AI, and commerce. We design the products, build the factory tools, ship the boxes, and write the code. Nearly every part of the customer experience is owned in-house, and we see software as a core advantage.
Why this role matters
Were looking for an engineering leader who is both hands-on and product-driven. Someone who thrives on ownership, loves the ambiguity of building something new, and wants to shape systems that create delight at scale.
You will lead the next chapter of easyplants tech evolution. This includes launching our next-generation product, easyplant 2.0 - a fully electronic, sensor-powered version of the self-watering system. easyplant 2.0 will give customers precise insight into water levels, light exposure, and humidity. Its a true IoT product, blending mobile software with embedded hardware, firmware, and real-time data.
Youll also lead the rebuild of our mobile experience, architect internal tools that support global fulfillment, and enable a network of manufacturing sites with no developers on site.
What makes this role special
You will work across layers of technology, from mobile apps and backend systems to embedded sensors and factory dashboards
You will shape the core product, not just its interface, influencing both what we build and how we build it
You will lead the technical effort behind easyplant 2.0, a connected device that blends real-time sensing with beautifully simple UX
You will help build fulfillment systems that operate globally, adapt to complexity, and require zero engineers on site
You will work directly with product, operations, design, marketing, and data to solve high-leverage challenges with speed and creativity.