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We are seeking an experienced and highly motivated Data Center Manager to lead the planning, operation, growth, and strategic development of our global lab and data center infrastructure. This role combines technical leadership, operational excellence, team management, and long-term capacity planning to support the company's rapid growth and evolving technological needs.
The ideal candidate will bring extensive experience in large-scale data center environments, strong networking expertise, and a proven ability to lead teams and manage multiple sites while ensuring high availability, efficiency, and scalability.

We are looking for a Product Manager, OSS Network Domain to own the network-and-service semantic core of ' next-generation OSS platform.
This is the role for a builder who already thinks in routers, interfaces, services, and network state - someone who can define what an OSS object means so that automation and AI can safely act on it. You will own one networking-heavy domain area of the platform (for example inventory & resource management, service design & planning, fulfillment, or assurance) and define the domain model, semantics, and product behavior that everything else is built on.
This is a builder PM role, not a requirements-forwarding role. The goal is to turn messy operator and network reality into reusable domain capabilities that R&D can build - not a custom data model or workflow per customer.
Responsibilities:
Own the product vision, strategy, roadmap, and epics for your OSS domain area.
Define the domain model for your area - services, resources, physical/logical inventory, topology, dependencies, state (planned / intended / discovered / active / degraded / stale), intent, policy, and network/diagnostic/remediation action semantics as relevant to your area.
Define source-of-truth and reconciliation behavior: which system is authoritative for which object and state, how freshness and confidence are represented, and what happens when data is stale or systems disagree.
Translate operator workflows and network reality into reusable domain primitives - resisting customer-specific schemas, models, and forks.
Partner with the OSS Platform and workflow engine PMs so that workflow blocks, AI experiences, and integrations are grounded in correct service, resource, topology, and action semantics.
Work closely with R&D and architects to define product behavior, data models, API/contract shapes, state transitions, edge cases, failure modes, acceptance criteria, and MVP tradeoffs - leaving implementation decisions to architects.
Ground the platform's AI and automation in domain truth: define how impact, root cause, and service context are computed and represented so AI output is trustworthy.
Use modern AI tools day-to-day to accelerate discovery, PRD and epic writing, competitive analysis, and modeling.

We are looking for a Senior DevOps Engineer to join our DevOps team.

The perfect candidate will be a team player with a high level of professionalism and knowledge in DevOps technologies, with a leadership background.

The Senior DevOps Engineer will report directly to the DevOps Team Leader.

Your key responsibilities will include:
Provide architectural solutions for complex infrastructure requirements involving large-scale systems and rapid growth.
Define and manage the automated production process.
Take ownership of technical issues and work with our development group to resolve advanced issues and bugs.

We are looking for a Global Tier 1 Support Manager. The demands on our global support operation are growing fast - and the way we deliver support is transforming just as quickly.

The Global Tier 1 Support Manager is responsible for the performance of our Tier 1 support operation globally - across all channels and delivery models, including us in-house offices, distributor/partner Tier 1 teams, and outsourced contact centres. This is a matrix management role.

The teams you oversee are distributed across geographies and report locally to their own managers - your job is to align them, set the standard, track performance, and make sure things get fixed when they are not working. You will be close to the data and close to the issues - reviewing dashboards daily, working directly with local team leads, and pushing AI and automation into the operation as a practical way to handle more volume without adding headcount.

Your key responsibilities will include:

Matrix Team Oversight & Alignment Work with Tier 1 team leads across our offices, partner networks, and third-party providers. Your influence comes from clear standards, good data, and strong relationships. Make sure every team lead knows what good looks like and has what they need to deliver it.
Multi-Team Coordination Oversee Tier 1 support across all channels (phone, email, chat, portal) and all delivery models - our offices, distributor/partner teams, and outsourced contact centres. Make sure processes are consistent and teams are not operating in silos.
Efficiency Improvement Through AI & Automation Actively bring AI into the day-to-day operation - IVR automation, AI-assisted agent tools, self-service deflection, smarter triage. Identify the use cases and work with our implementation teams to deliver AI based solutions.
Performance Tracking & Alerts Work from a dashboard every day. Set up targets and alerts alerts so that our SLA standards are adhered to and that volume spikes, or quality drops are caught immediately. Look at metrics such as First Call Resolution (FCR), Average Handling Time, Average Waiting Time, CSAT and Produce a weekly summary for senior stakeholders and flag issues before they develop.
Monthly Business Reviews Run the MBR process with all Tier 1 delivery partners including third-party contact centres. Make sure the numbers in the room are the right ones and that the conversation results in clear actions, not just a slide deck.
Knowledge & Training Make sure every Tier 1 team - in-house, partner, and third-party - has access to current, accurate product and process knowledge. Work with the KMS and LMS owners, identify gaps, and make sure training actually happens and sticks.
Staffing & Capacity Use volume and trend data to validate that headcount requests are correctly calibrated to actual need.
Working Across Teams Work closely with Tier 2, Product, R&D, and the Business Tools team. Most support problems have a root cause outside of support - your job is to find it and make sure the right people are fixing it.
Partner & Distributor Teams Work with distributor and partner Tier 1 teams to improve their support capability - fewer unnecessary escalations to us, better handling at the partner level.

we are looking for a Senior DevOps Engineer Platform Engineering.
Responsibilities:
-Design, build, and operate the internal engineering platform powering ' build, test, deployment, and security validation workflows at scale
- Write and maintain production-grade Python and shell tooling that drives platform automation - this is a hands-on coding role, not just pipeline configuration
- Architect and manage hybrid cloud/on-prem execution infrastructure, including large-scale Kubernetes runner pools across multiple AWS regions
- Own and evolve CI/CD pipelines at scale using GitHub Actions, including reusable workflows, ARC-based runner orchestration, and build caching strategies (BuildKit, sccache, Valkey)
-Operate and tune DinD environments (Sysbox, EBS/NVMe, overlay storage, MTU/networking) for build, test, and release workloads
- Connect and manage self-hosted and on-prem runners, routing physical device (wbox) test jobs by site and device type
- Implement DevSecOps controls including least-privilege IAM, OIDC, isolated runner groups, container signing, and automated security scans
- Drive platform observability, cost optimization, and reliability improvements across the engineering infrastructure
- Collaborate cross-functionally with hundreds of engineers to improve engineering velocity and release confidence
- Take end-to-end ownership of complex infrastructure problems and drive them to resolution

We are looking for a Senior Network & Security Engineer to join our dynamic IT team.
Design, deploy, and operate enterprise and datacenter network infrastructure.
Manage and troubleshoot LAN, WAN, WLAN, VPN, and security environments.
Configure and maintain routers, switches, firewalls, load balancers, and related infrastructure.
Design and implement scalable network architectures based on modern cloud and hyperscale principles.
Drive network automation using Python, Golang, Shell, or similar technologies.
Build and enhance self-service infrastructure platforms supporting engineering and lab environments.
Monitor network performance, availability, and security using automated monitoring and alerting systems.
Collaborate closely with Infrastructure, Security, and Engineering teams to implement security controls and best practices.
Participate in architecture reviews, capacity planning, disaster recovery, and operational excellence initiatives.
Mentor team members and contribute to technical leadership across

Are you a storage guru looking for your next challenge? Our storage infrastructure team is looking for a senior expert to lead the architecture, deployment, and optimization of our enterprise data storage environments within an innovative technological work environment.
In this role, you will tackle complex, large-scale technological projects, drive infrastructure automation, and ensure the resilience of our 24/7 mission-critical production systems. If you thrive in dynamic, high-impact environments, we want to hear from you!
עוד על התפקיד
Plan, architect, and deploy advanced, enterprise-grade arrays
Lead complex technological projects from design to implementation.
Maintain, optimize, and troubleshoot high-availability 24/7 production environments.
Drive automation processes and streamline operations by leveraging DevOps methodologies, advanced agents, and AI capabilities to enhance storage deployment, monitoring, visibility, control and support.

We are seeking a skilled Communication System Engineer to join our team.
The role involves planning, characterizing, and operating multidisciplinary communication systems, and designing and optimizing RF chains.
Additionally, the role includes conducting experiments, providing immediate operational support, and maintaining, upgrading, and supporting existing systems.
עוד על התפקיד
Plan, characterize, and operate multidisciplinary communication systems
Design, build, and optimize RF chains
Conduct experiments in communication systems
Provide immediate response to operational needs in the communication field
Maintain, support, and upgrade existing communication systems.

We are looking for an exceptional Linux & K8S Team Leader to spearhead our mission-critical infrastructure team.
עוד על התפקיד
Lead and inspire a team of technical experts, fostering innovation, growth, and excellence
Architect and deliver robust, scalable, and secure Linux and Kubernetes solutions in a production environment
Pioneer automation, monitoring, and resilience across critical systems, ensuring peak performance and reliability
Collaborate with DevOps, IT, and cybersecurity teams to push the boundaries of whats possible in a converged tech-security landscape
Evaluate and integrate emerging technologies, keeping us at the forefront of innovation

We are seeking an Observability & SRE Expert with Hands-On experience in On-premise and Cloud environments to join us part-time (100 hours monthly).
עוד על התפקיד
the role involves practical tasks:
Implement monitoring, logging, tracing, and metrics for On-Premise and Cloud
Manage SLOs, SLAs, SLIs, and Error Budgets
Monitor, troubleshoot, and resolve performance issues. Handle incidents and
perform root cause analysis
Develop automation for operational processes. Manage infrastructure and write
maintenance scripts
Build intuitive dashboards and optimize alert management
Cross-Team collaboration: Work with Development, Infrastructure, Security, and
DevOps teams
Apply SRE principles to enhance system reliability and performance.

We are seeking an experienced Senior VoIP Engineer to join our team responsible for designing, implementing, and operating VoIP systems and Unified Communication solutions.
עוד על התפקיד
Design, implement, and operate VoIP systems and Unified Communication platforms
Manage large-scale projects involving multiple stakeholders and vendors
Ensure high availability and maintainability of entire systems, including hardware, software, and network components
Collaborate closely with cross-functional teams, both within our own work team and with teams from other disciplines
Provide expert-level technical guidance and training to junior engineers and customers
Troubleshoot complex issues and resolve problems quickly and efficiently.

Preforming Android OS at application and platform level
Researching Android OS mechanisms
Preforming researcher from forensic point of view
Develop high level infrastructure (in Python) for end users o access the gained data
Collaborate with cross-functional teams and partners
Stay up-to-date with latest trends in the industry
The job includes built-in training.

We are looking for a Project & Product Manager to join our team and lead end-to-end implementation, configuration, specification, and development projects for retail and ERP systems, with an emphasis on Odoo, for customers across fashion retail, supermarkets, fuel stations, and general retail.

This role combines end-to-end project management, product and business-process specification, day-to-day work with customers and technology teams, and daily use of advanced AI tools, especially Claude, to speed up specification work, document writing, requirements analysis, and even support for development, integrations, and customizations.

Your key responsibilities will include:

Project Management
Manage end-to-end implementation projects at customer sites, from kickoff through Go-Live and post-launch support - work plans, timelines, prioritization, and resources.
Track progress, manage risks, identify blockers early, and drive solutions.
Manage customers, vendors, and development/implementation/support teams; lead status meetings and follow-up on decisions and tasks.
Report ongoing status to management and customers: progress, risks, gaps, and action plans.

Product & Business Process Specification
Lead specification with customers: business needs, current-process mapping, and future-process planning.
Write BRDs, PRDs, user stories, process docs, and functional specs, translating complex requirements into clear, actionable solutions that balance customer needs, system constraints, product, and dev capacity.
Specify loyalty processes (benefits, coupons, point accrual/redemption) and their impact on POS, ERP, promotions, and reporting.
Partner with development/implementation to ensure the built solution matches spec; support testing, UAT, customer validation, and Go-Live prep.

Working with Advanced AI Tools
Use Claude and other AI tools daily to draft documents, break down requirements, build user stories and work plans, and analyze processes.
Use Claude to support development of customer solutions - automations, integrations, reports, workflow and configuration changes.
Write strong prompts, validate outputs professionally, and use AI critically - as an accelerator, not a substitute for judgment.

Designing processes for cloud efficiency, considering economic aspects and the costs of various components estimating costs for various components
Estimating costs for various projects and conducting comparisons between cloud providers
Developing control and monitoring tools in relation to cloud architectures to improve, optimize, and save costs
managing and implementing automatons using supporting tools to identify trends and anomalies in project costs maintaining regular interaces with development, infrastructure, and finance teams within the organization and peer companies
Identifying and implementing new opportunities and technologies in the field of cloud FinOps
Maintaining regular interfaces with companies and organizations in the cloud fields both domestically and internationally.

We are seeking a Site Reliability Engineer (SRE) to join our team responsible for critical infrastructure.
עוד על התפקיד
Operate and manage the Kubernetes platform (RKE2) platform
Set up and manage CI/CD pipelines using tools like Jenkins Argo CD and others
Implement Infrastructure as Code (IaC) and infrastructure automation
Design and maintain monitoring systems using Prometheus, Grafana and Elastic
Develop internal monitoring and quality control tools
Analyze incidents, trends and availability using SQL
Build Self - Service capabilities for development teams
Participate in on - call rotations, handle production incidents, and lead documented post- mortems
Write and Maintain operational documentation.