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תיאור המשרה
Were seeking a talented Cloud Engineer / DevOps Engineer to strengthen our growing team in Haifa. Youll play a key role in designing, deploying, and maintaining robust cloud environments that power our core applications and services. Partner with developers, architects, and product teams to streamline deployments, enhance reliability, and champion DevOps best practices across the organization
If youre looking for an opportunity to work with cutting-edge technologies, be part of a collaborative and inclusive team culture, and enjoy career growth and learning opportunities - youre in the right place
What Youll Do
Design and implement cloud infrastructure using Terraform, Kubernetes, and other IaC tools
Build and maintain CI/CD pipelines to enable rapid and reliable software delivery
Manage containerized applications using Docker and Kubernetes
Monitor system performance and troubleshoot issues using tools like Prometheus, Grafana, Azure Monitor, Cloud Watch and Zabbix
Collaborate with cross-functional teams to integrate DevOps practices into the Software Development Life Cycle
Automate infrastructure provisioning and configuration using Ansible, Python, or PowerShell
Ensure security and compliance across cloud environments (IAM, Policies, Encryption).

Join our Internal Platform Engineering team! We are looking for a Security Engineer with a strong DevOps mindset and a passion for the future of technology. In this role, you will be at the forefront of designing, building, and securing our high-scale cloud infrastructure, ensuring that security is seamlessly integrated into our CI/CD pipelines and engineering culture.
As part of our evolution, you will also play a key role in AI-driven security-leveraging AI tools to automate threat detection, optimizing security operations, and ensuring the secure deployment of AI/LLM-based applications across the company.
In your day-to-day, you will:
Drive Security & DevOps Integration: Bring a security-first approach into a DevOps culture, ensuring that infrastructure and deployment pipelines are secure by design.
Automate Infrastructure: Support the efficient delivery of services by employing industry best practices for the automated build, deployment, and monitoring of security infrastructure and code.
Implement AI & Smart Security: Pioneer the adoption of AI-driven security tools to automate incident response, vulnerability management, and threat intelligence.
Cloud & Transformation: Support Cloud Technology deployments, lift-and-shift migrations, and transformation of Cloud solutions that manage hybrid and on-premises infrastructure.
Collaborate & Consult: Partner with Product and R&D teams to evaluate planned changes, review architecture blueprints, minimize risks, and architect secure distributed systems.
SecOps Excellence: Manage and optimize modern cybersecurity solutions (SIEM, EDR, Firewalls) and application security frameworks.

We are looking for a Senior DevOps Engineer to join our fantastic team!



Responsibilities:

Develop and architect our SaaS platform
Working with an extensive range of cloud infrastructure tools (multi-cloud: AWS, Azure & GCP), both for our cloud-based infrastructure, but mainly due to our comprehensive support of cloud technologies for our clients
As our customers include Fortune 500 companies, we face the challenge of working with immense amounts of data - Petabytes over Petabytes. As a result, our scale of operation is immense and requires us to use highly scalable infrastructures for our system.
Monitor, troubleshoot, and resolve production-grade issues. Configure the system and application aspects.
Develop architectural POCs
Work on a microservices architecture
Automate everything, keeping it DRY
Assist and work closely with the team across R&D
Work on our next-generation cloud-native applications

Great IT and security work means nobody notices the bugs because you already squashed them. From cloud engineers to IT operations managers, our team combines technical expertise with a deep respect for what's at stake. So if you're proactive and precise under pressure, the Fiverr Cyber, IT and MIS team might be the right place for you. We are looking for a IT Tech Lead Engineer to own and evolve our modern, cloud-first workplace infrastructure. This role is highly SaaS-active , focusing heavily on identity lifecycle automation and automated endpoint management. You pair deep infrastructure skills with an AI-forward mindset , actively leveraging AI tools to automate operations, optimize internal workflows, and secure our fully digital environment.

What am I going to do?:
Identity & Access Management: Own Okta as our primary IdP. Architect and automate complex identity lifecycles, directory integrations, and context-aware adaptive MFA policies. Endpoint Management (MDM): Design and manage our enterprise Apple ecosystem using Jamf Pro . Optimize zero-touch deployment (Apple Business Manager), patch management, and security configurations. SaaS & Cloud Operations: Act as the primary administrator for our core SaaS stack. Integrate systems via APIs, webhooks, and automated workflows. AI Integration & Automation: Implement AI-driven operations (AIOps) for smart monitoring, predictive analytics, and low-code/no-code automated IT support workflows. Security & Compliance: Lead the technical execution of security roadmaps, actively driving initiatives to meet and exceed annual compliance targets. Partner with security to enforce zero-trust architecture, manage vulnerability patching, and pull automated evidence for compliance audits (SOC2/ISO 27001).

Equal opportunities:
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.

we are looking for a Senior Devops Engineer.
As a Devops engineer you will be a part of a team that serves one of our products and play a critical role in designing, building and maintaining our whole devops stack - from code to production and ensuring that we will have a state of the art system.
What youll do:
Be a part of a team of 3 devops engineers
Work closely with our R&D groups and teams including developers, data teams and architects
Work both on infrastructure and on CI/CD areas
Work on our devops stack such as Grafana, ArgoCD , P8s , Git, etc

We're looking for an all-round infrastructure engineer who writes production-grade code, designs systems from first principles, and owns everything from infrastructure-as-code to a multi-cloud ML serving stack. You'll be joining a small, elite infrastructure team that owns it all.
What you will do
Lead infrastructure architecture across the company and take end-to-end ownership across our company's infrastructure - cloud environments, platform tooling, internal services, and production uptime
Design and build production-grade services and internal platform tooling; you write code at the same bar as the product engineering team
Operate and scale AI/ML Serving Infrastructure systems behind real-time LLM routing, model inference, and AI security enforcement in production.

We are seeking an experienced and driven Senior Support Engineer to join our Global Customer Support team. In this role, you will be responsible for investigating, diagnosing, and resolving complex customer issues with the Real-time Data Platform. Youll work closely with engineering, technical writers, and client services to deliver exceptional support and help customers achieve success with at scale.
What Youll Do:
Troubleshoot and resolve technical issues for customers across diverse environments (cloud, hybrid, on-prem).
Collaborate cross-functionally with Engineering to drive resolution of complex problems and contribute to product improvement.
Participate in real-time customer remediation efforts and live incident resolution.
Act as a customer advocate to ensure timely and accurate issue resolution.
Support enterprise customers with mission-critical systems and real-time data use cases.
Assist with new deployments, configuration guidance, and performance tuning.
Write and maintain high-quality documentation and Knowledge Base articles to scale support capabilities.
Contribute to a collaborative, agile, and globally distributed support team.

we are looking for a technically sharp, customer-focused Solutions Architect to help drive adoption of our blazing-fast real-time data platform. In this high-impact role, youll partner closely with our sales team to win business by translating complex technical capabilities into clear, compelling value for our customers.
Based in Israel, youll serve as the technical expert and strategic advisor throughout the sales process - from discovery to demo to deployment. Whether its architecting a high-scale solution, answering in-depth questions, or running a proof of concept, your expertise will be key to helping customers realize the power .
This is a pre-sales position.
Responsibilities:
Preparing and developing technical presentations to explain our company's products or services to customers.
Discussing equipment needs and system requirements with customers and engineers.
Collaborating with sales teams to understand customer requirements and provide sales support.
Researching, developing, and identifying modifying products to meet customers' technical requirements and needs.
Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customers.
Identifying areas for improvement and communicating these issues as well as possible solutions to upper management, including product managers.
Setting and achieving sales goals and quotas.
Training other members of the sales team on the technical aspects of the company's products and services.

Who We're Looking For - The Dream Maker We’re looking for a hands-on Onboarding & Implementation Lead to own and scale the onboarding experience across both SMB and Enterprise customers. This highly customer-facing role combines implementation project management, customer consulting, operational excellence, and technical problem-solving. You’ll guide customers from contract signature through successful activation, ensuring they overcome blockers, complete their implementation, and realize value quickly and confidently. You’ll lead Enterprise onboarding engagements, support complex SMB implementations, and proactively drive onboarding completion across our broader customer base. This is a role for someone who can manage complex customer projects while also improving the systems, processes, and playbooks behind them. About Chargeflow Chargeflow is a leading force in fintech innovation, tackling chargeback fraud and the impact it has on online businesses. Born from a deep passion for technology and eCommerce, we’ve developed an AI-driven solution that helps merchants manage credit card disputes, recover lost revenue, and protect their businesses through a unique success-based model. Backed by $49M from Viola Growth, OpenView, Sequoia Capital, and other top-tier global investors, Chargeflow is on a product-led growth journey. We’re a tight-knit team of passionate builders and entrepreneurs, united by our mission to revolutionize eCommerce and protect online businesses from chargeback fraud. What You’ll Own
* Lead onboarding and implementation projects for Enterprise customers from contract signature through activation and first value.
* Serve as the primary customer point of contact throughout the implementation journey.
* Build and manage onboarding plans, timelines, milestones, risks, dependencies, and stakeholder communication.
* Lead customer meetings with both operational and executive stakeholders, creating clarity, accountability, and momentum.
* Support complex SMB implementations that require additional guidance or technical assistance.
* Act as an escalation point for onboarding challenges, identifying root causes and coordinating the right teams to remove blockers.
* Proactively monitor progress across active onboarding accounts and drive customers toward completion and activation milestones.
* Reduce onboarding drop-off and improve completion rates, implementation timelines, and time to value.
* Continuously improve onboarding workflows, playbooks, documentation, and customer communications.
* Identify opportunities to automate manual work, increase operational efficiency, and improve visibility into onboarding status and risks.
* Partner closely with Customer Success, Sales, Product, Engineering, and Support to deliver a seamless customer experience.
* Surface recurring implementation challenges and customer friction to internal stakeholders, helping shape product and process improvements.
* Develop expertise across Chargeflow’s payment ecosystem, including Stripe, Shopify Payments, PayPal, Adyen, and other payment providers.
* Help customers understand dispute-management best practices based on their business model, payment setup, and merchant vertical.

We are looking for a hands-on IT administrator to take end-to-end ownership of corporate IT environment. You will be the single owner of our identity, endpoint,, working closely with the CISO to ensure our IT environment is secure, well-governed, and cost-efficient.
As a regulated fintech company, we hold ourselves to a high bar: every account, every application, and every license must have an owner, a purpose, and a secure configuration. You will be the person who makes that true - and keeps it true.
Responsibilities:
Own the administration of JumpCloud as our identity and device management platform, including SSO, MFA policies, device policies, directory hygiene, and integrations.
Administer and secure Google Workspace, Microsoft 365 and Claude Enterprise environments, including tenant configuration, security baselines, data sharing controls, and admin role governance.
Own the full user lifecycle: structured onboarding, role changes, and offboarding across all systems, ensuring timely deprovisioning and zero orphaned accounts.
Manage and support workstations, printers and office equipment. Administer Windows and Mac workstations and mobile devices, including MDM enrollment, patching, encryption, and endpoint hardening. Manage employee onboarding and offboarding logistics, equipment, and provide day-to-day technical support to end-users.

Were looking for a Senior Infrastructure Engineer who views "Infrastructure as Software." In 2026, we dont just manage servers; we build high-performance environments that allow multi-agent systems to operate at scale.
You will be a core member of the R&D team, blending deep DevOps expertise with the coding rigor of a Backend Engineer. You arent just "configuring" AWS; you are architecting the distributed systems and data pipelines that power our autonomous security brain. Your mission is to ensure that while our agents are evolving and taking actions, our underlying platform remains immutable, observable, and infinitely scalable.
What You'll Do
Design, build, and operate our company's cloud infrastructure using AWS, Kubernetes, and Infrastructure as Code.
Build internal tools and platform services using Python and Go to improve developer productivity and system reliability.
Own infrastructure automation with Terraform, Pulumi, and modern cloud-native tooling.
Partner closely with Backend, Data Science, and Security Engineering teams to build scalable, reliable platforms.
Improve observability, monitoring, and incident response across distributed production systems.
Design and optimize infrastructure for performance, scalability, security, and cost efficiency.
Help shape engineering best practices, platform architecture, and developer experience as our company continues to grow.

We are looking for ambitious talents to join our amazing team!
Responsibilities:
Serve as the main point of contact and liaison between clients and the rest of the company departments and team leaders
Daily work with Developers & Designers
Responsibility for building strong relationships with our clients to understand their needs and ensure their success
Responsibility for defining, distributing, tracking and delivering projects tasks and milestones on time
Manage the team assignments and priorities based on the roadmap, incoming requests and ongoing maintenance
Responsibility for translating customer demands to actionable feedback for R&D while tracking overall quality, performance and maintainability