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Responsibilities:
Manage HR operations and employee experience activities across the company.
Plan, coordinate, and execute team‑building events, holiday activities, employee celebrations, and toast gatherings.
Manage employee gifting for holidays, birthdays, milestones, and personal events.
Oversee office operations, including vendors, supplies, logistics, and day‑to‑day office needs.
Build, maintain, and update internal HR and employee portals.
Collaborate closely with the Biz Operations team on cross‑company processes and operational improvements.
Manage the HR welfare Gantt chart, ensuring the smooth planning and execution of all employee-related activities in Israel and globally.
Handle ongoing HR budget tracking, including welfare, events, and operational expenses.
Support onboarding and offboarding processes, including equipment coordination and scheduling.
Ensure a positive, welcoming, and efficient office environment for all employees and visitors.

We are looking for a Customer Retention Account Manager to join our team. The working model is hybrid, Monday through Friday.
As a Customer Retention Account Manager in our company you will...
Responsible for the renewal of customer subscriptions in their assigned territory; this includes customer notification of upcoming renewal, discussing changes to their contract, and providing quotes directly to customers
Manage cadence for effective renewal forecasts and projections
Drive the renewals process in collaboration with the Strategic Sales team to preserve and improve customer contracts and relationships
In collaboration with Customer Success, Finance, Legal, Deal Desk, Procurement and Sales teams, own, drive and manage the renewal process, including renewal quotes and renewal opportunities to ensure renewals are processed accurately and on-time
Identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
Actively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
Accountable for maintaining accurate customer renewal records including licenses, software expiration dates and customer contact information
Communicate effectively with customers and internal stakeholders to provide updates, resolve issues, and gather feedback
Identify accounts at risk and work to develop and execute mitigation plans.

As part of our companys EMEA New Business Sales Team, you will drive new revenues from different territories and verticals, by directly engaging potential new customers. You will be responsible for guiding the customer conversation and ultimately managing the sales process from lead to deal. You will be a master of gleaning insight out of the current customers operations and uncover opportunities to drive solution fit and revenues. The ideal candidate will have a working knowledge of the On-Prem and Software as a Services (SaaS) models, a strong customer service orientation, is organized, accurate and enjoys a fast-paced work environment.
As a New Business Account Executive, German Speaker in our company you will...
Proactively, identify, qualify and close a sales pipeline for new logos
Cultivate sales through outbound prospecting and inbound SQLs
Work closely with the XDR team to develop the pipeline for cloud and self-hosted solutions
Lead the POC process from the SQLs to close won opportunities
Ability to articulate the business value of complex tech products
Master in building business champions
Prepare monthly and quarterly sales pipeline forecasts
Work with multiple functions such as Legal, Solution Engineering, Finance, Demand Generation to drive deal closure
Manage a sales pipeline in Salesforce and using prospecting tools such as Sales Navigator, ZoomInfo.

Were hiring a TAM Team Leader to lead and mentor our global TAM team of customer ambassadors within BioCatchs technical groups-anchoring the teams authority, sharpening customer‑advocacy standards, and ensuring clear, measurable technical outcomes for strategic accounts.
This role blends people leadership with hands-on technical expertise.
Key Responsibilities:
Leadership & People Management:
Lead, mentor, and develop a team of Technical Account Managers, fostering a proactive, ownership, and customer advocacy culture.
Define and track team KPIs, ensuring consistent value and operational excellence delivery.
Drive team enablement, training, and career growth, while promoting knowledge sharing and best practices.
Proactive Service Oversight:
Provide high‑touch support services and ensure best‑practice support standards.
Review overall customer operational health, guiding TAMs on risk mitigation and optimization.
Upgrade & Release Management:
Oversee coordination of updates and enhancements across the TAM team.
Enable TAMs to support their customers during their own release cycles.
Create and manage a framework for the team to own and manage implementation, update, and maintenance projects for their customers.
Ensure customers are informed about fixes, patches, and new releases, including demonstrations and impact assessments.
Escalation & Incident Management:
Supervise escalations (incidents and Top Customer Issues), ensuring appropriate engagement of Engineering, Solutions, Operations, and Product teams.
Lead complex postmortems with TAMs, deliver root-cause analyses, and ensure continuous improvement in escalation handling.
Strategic Technical Success:
Partner with senior customers in periodic executive technical reviews (monthly/quarterly).
Collaborate with Product Management to align customer needs with roadmap presentations and early product release rollouts.
Represent the Voice of the Customer in leadership forums, influencing service strategy and product direction.

We are seeking for a highly motivated Business Operations, Planning and Licensing Director to join our COO organization. You will have the opportunity to play a key role in shaping the future of wireless, connectivity and sensing business units.
In this role, you will support and drive business growth through business planning and operation, commercial strategy/model analysis and eco system enablement, across commercial, technical, legal, and marketing domains, ensuring smooth coordination between multiple internal and external stakeholders. The ideal candidate combines strategic thinking, business understanding, operational discipline, and strong interpersonal skills to enhance business value, support sales licensing negotiations, expand customer base, strengthen partnerships, and support the revenue objectives.
Responsibilities:
Lead and support cross-functional business operation activities - ensuring efficient communication and coordination across GMs, legal, finance, technical and commercial teams
Commercial Licensing - support Sales and Legal functions in drafting and reviewing related business licensing agreements. Help drive coherency and alignment with the business objectives, all while enabling success of deals closure
Business operation - coordinate business unit operations related to commercial strategy, sales, delivery tracking, revenue recognition, contractual commitments and contract lifecycle management (including amendment, renewals etc..) ensuring accurate documentation and reporting.
Pipeline management - Develop, maintain and expend databases of customers, prospects, and market intelligence; work closely with GMs and sales teams to identify and track strategic opportunities and create reliable P&L and forecast dashboards
Pricing and business model strategy - Working jointly with product team to drive customer and revenue growth by identifying, qualifying, and developing new business opportunities, pricing strategy, business models and supporting long-term forecasting and strategic planning.
Strategic partnerships - Develop and manage partnerships and ecosystem- identify and nurture potential business partners, establish appropriate partnership agreements, and coordinate joint commercial activities.