Required SRE / DevOps Lead
About the role:
As our SRE / DevOps Lead, you'll own the reliability, scalability, and security of the infrastructure that powers our platform - a system trusted by leading wealth managers, banks, and consumer fintechs to handle some of the most sensitive financial data their users have. You'll lead a team of 2 SREs and partner closely with product engineering, security, and our compliance partners to make sure what we build runs the way our customers (and the IRS) expect.
This is a hands-on lead role. You'll set the technical direction for our cloud platform, deployment pipelines, observability, and on-call practices - and you'll write the code, configs, and runbooks that get us there. You'll also own our IT function (identity, endpoints, SaaS) at a tighter scope, keeping the company secure and productive as we grow.
What you'll do:
Lead and grow a team of 2 SREs, setting direction across SRE, DevOps, and IT
Own the architecture, performance, and reliability of our GCP-based platform - Kubernetes, Terraform, CI/CD, networking, and scale
Define and uphold our SLOs, infra budgets, on-call priorities, and incident response practice
Build and operate our observability stack so engineers can find and fix problems before customers feel them
Partner with engineering and security on the controls, evidence, and audits that keep us SOC 2, SOC1 and STIG compliant and IRS-authorized
Plan and execute capacity, load testing, and game days for tax season - the highest-stakes window of our year
Own corporate IT: identity (Okta), Google Workspace, endpoint management (Jamf / Kandji), and the SaaS stack used across the company
Set the standard for how we ship: fast, safe, observable, and reversible.
Requirements: 7+ years of SRE / DevOps / Platform Engineering experience, including 1y+ leading or managing engineers
Deep, hands-on experience running production workloads on GCP - Kubernetes (GKE) and Terraform at real scale, not just consumed off-the-shelf
Strong programming or scripting fundamentals (Go, Python, or similar) and a track record of automating processes
Experience operating in a SOC 2 environment and supporting external audits; comfort working alongside compliance and security partners
Experience with regulated workloads (IRS, financial services, healthcare, or similar) - or a clear, demonstrated desire to go deep on what that means
Strong observability instincts: you've built dashboards, alerts, and SLOs in Datadog (or equivalent) that engineers actually rely on
Calm, clear leadership during incidents - and a coaching mindset for your team between them
Working knowledge of identity and endpoint tooling (Okta, Google Workspace, Jamf or Kandji) - enough to set direction for the IT side of the role
Clear written and spoken English; comfortable collaborating with our NYC team across time zones
Bonus points:
IRS e-file ecosystem, FTI handling, or fintech-grade data residency experience.
Experience preparing infrastructure for a certification milestone (SOC 2 Type II, ISO 27001, PCI, SOC1, STIG).
FinOps / cloud cost management experience.
Database operations at scale (Postgres, Spanner, or similar).
Experience standing up or scaling an IT function at a high-growth startup.
3+ years of experience as a software engineer - Advantage!
This position is open to all candidates.