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We are seeking an experienced Network Engineer to build, operate, and continuously improve our production network systems spanning on-prem and cloud environments. The role focuses on delivering highly available, secure, and scalable network solutions while resolving sophisticated technical challenges and driving operational excellence.

This position requires deep technical ownership, independent problem solving, and close collaboration with infrastructure, security, and cloud teams.

What You'll Do:

Design, implement, and maintain enterprise network infrastructure across Layer 2 and Layer 3 environments.

Drive stability, performance, segmentation, and resiliency of production networks.

Lead investigation and resolution of sophisticated network incidents and performance issues.

Develop and improve routing, excess, and connectivity strategies.

Own VLAN architecture, VLAN tagging, routing between VLANs, and link aggregation configurations.

Implement and optimize static and dynamic routing protocols (OSPF, BGP).

Partner with security teams on firewall policies, segmentation, and secure network build.

Support hybrid and cloud networking in Azure environments.

Proactively identify risks and improvement opportunities.

Act as a technical point of reference for networking topics.

Participate in on-call rotations as the need arises.

Were looking for an experienced Tier 2 Technical Support with a creative mind and extraordinary investigation skills to join our team.
The team aims at providing immediate, high-quality analysis and technical solutions to any issues raised by our players.
Responsibilities
Investigate & Resolve technical issues escalated from Tier 1 agents
Identify the root cause for issues in the game
Analyze system logs and dashboards to streamline troubleshooting
Be the point of escalation between Customer Support and R&D
Work closely with the technical support (Tier 3) to solve technical issues
Provide comprehensive information regarding technical issues with our products.

We're looking for a talented DevOps engineer to join our team.
As a DevOps Engineer you will work on our highly scalable gaming backend and our massive data processing pipeline, ingesting billions of daily events. Make sure our systems and infrastructures scale and perform at optimal levels.
Responsibilities
Responsible for DevOps, Cloud and Monitoring environments - Build infrastructure, tools and services to improve delivery and availability
Be part of product architectural and infrastructure design - Design and leverage the backend infrastructure and its security aspects
Responsible (together with the team members) for the platform, up-time, infrastructure, scale and costs.

As IT Manager, youll manage day-to-day IT operations across our global teams, ensuring employees have the tools, access, hardware and support they need to work effectively and securely.

What Youll Do
Manage the IT department, including the team, support operations, IT projects, documentation, hardware and software lifecycle management and build the IT roadmap.
Own employee onboarding and offboarding from an IT perspective, including access management, equipment, permissions and license cleanup.
Manage company-wide access across SaaS platforms, identity systems, endpoints and internal tools.
Own core IT security operations, including endpoint protection, MDM, access controls, network security and secure IT processes.
Oversee office IT for the IL and US teams, including network connectivity, meeting rooms, equipment and day-to-day operational needs.
Manage IT procurement and vendor relationships, including hardware, services, software licenses, renewals, negotiations and cost optimization.
Partner with DevOps and Engineering on internal infrastructure, cloud access and business-critical technical systems.

Proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems. Proactively identifies and/or translates customer/partner problems into industry solutions. Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Anticipates, identifies, escalates, and mitigates blockers using appropriate tools. Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed. Proactively identifies and anticipates new cross-solution opportunities for Consumption, Usage & Unified expansion at scale. Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leverages market insights and demand signals. Leads, mentors, and may assemble virtual teams using knowledge of our architectures and their context in the competitive landscape. Proactively identifies and anticipates gaps that enable solutions to scale across customers.

Do you enjoy helping customers architect systems, design complex software modules, and solve technical problems? Would you like to do this using the latest cloud computing technologies? Do you have a knack for helping software teams and companies understand application architectures and integration approaches, along with the consultative and leadership skills to launch a project on a trajectory to success? Do you have the passion to learn and experience technology hands-on? Do you enjoy working in a dynamic environment? Are you a team player?

In this role, you will practice your creativity, linking technology to tangible solutions and educating our customers about the art of the possible. You will have the opportunity to define or invent cloud-native reference architectures for a variety of use cases. You will have the support to grow your expertise in industry and technology areas of depth. Every day, you will learn something new from your customers, your peers, and your own experiments.

Key job responsibilities
As a Solutions Architect, you will work directly with customers to accelerate their projects and recommend best-practice architectures in line with their long-term business outcomes.
Educate customers of all sizes on the value proposition of us, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
You will own the technical relationship with the customer and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide.
Share the voice of the customer to influence the roadmap of new features and services for the platform.
Create and capture best practices, technical content, and new reference architectures (e.g., white papers, code samples, blog posts).
Evangelize and educate about our technology (e.g., workshops, user groups, meetups, public speaking, online videos, or conferences).
Contribute to the growth of the Solutions Architecture organization by hiring, coaching, and mentoring others.
Develop areas of depth in technical domains such as: Generative AI and Data Analytics, relevant to your interests and your customers' outcomes.

We are looking for a Robotic System Operator (RSO) to join our Delivery team in TLV.
Our Delivery team is responsible for all the technical aspects of keeping the robotic system up and running and for the commissioning process. Our team works on-site, hands-on, verifying that our robots and the entire operational cycle exceed expectations.
The position takes place in our Tel Aviv office in the SOC (Support Operation Center). The SOC is the command center where you will support the robotic systems.
What you'll do
You will function as Tier 1, working in shifts (including nights and weekends), accepting support requests from the robotic sites, following procedures to resolve support issues
You will perform escalation to the system integrator, field technicians, and RnD team to solve urgent problems during Shifts while the system is down and must be back to operational mode immediately.
You will monitor the sites to ensure optimal uptime. The RSO position involves multidisciplinary problem-solving remotely from the SOC.
You will adhere to safety standards to ensure employee and subcontractor safety.
You will monitor and verify the system to meet the operational requirements as planned. Report problems or changes to the Professional Services team.

The Startup Solutions Architecture team is dedicated to working with startup companies as they build their businesses. Were here to help them deploy scalable, secure, reliable, performant, sustainable and efficient architectures - and do that spending as little time and money as possible.

In this role, youll work directly with a variety of interesting customers in various industries which could include AI/ML, HCLS, FinTech, ClimateTech, HCLS and others, and help them make the best (and sometimes the most pragmatic) technical decisions along the way. Youll have a chance to build enduring relationships with these companies, their founders, and establish yourself as a trusted advisor.

As well as spending time working directly with customers, youll also get time to sharpen the saw and keep your skills fresh. We have more than 200 services across a range of different categories and its important that we can help startups take advantages of the right ones. You will act as a customer advocate with our product teams to make sure we are building the right products and features for the startups you work with.

In addition, this role will provide plenty of opportunities to share your knowledge more broadly by working on technical content and presenting at events.

Key job responsibilities
Help a diverse range of startups to adopt the right architecture at each part of their lifecycle.
Support startups in architecting scalable, reliable and secure solutions.
Support adoption of a broad range of our services to deliver business value and accelerate growth.
Support the evolution and roadmap of the platform and services, connecting our engineering teams with our customers for feedback.
Establish and build technical relationships within the startup ecosystem, including accelerators, incubators and VCs.
Develop startup specific technical content, such as blog posts, sample code and solutions, to assist customers solve technical problems and reduce time-to-market.

We are hiring a Lab Engineer to own and operate the labs that powers the bring-up and validation of our next-generation ML training and inference racks. In this role you will build, maintain, and continuously evolve the lab infrastructure - from bench setups to server racks - used daily by HW, FW, and SW engineers. You will be the go-to person for delivering working, instrumented setups that the R&D teams can pick up and run with.

Key job responsibilities
Own the MLIL hardware lab in the Tel-Aviv office: physical layout, power and cooling budget, network topology, cabling, asset tracking, and day-to-day operations.
Build, configure, and connect new lab setups for HW, FW, and SW engineers - including Servers, GPU sleds, PCIe switches, retimers, NICs, and DRAM modules - and deliver them ready for R&D use.
Administer and maintain Linux-based servers and systems, including installation, configuration, and optimization
Manage and configure network services such as DHCP, PXE, and other critical infrastructure components.
Run sanity tests on every delivered setup - boot, PCIe enumeration, basic DRAM check, network reachability - so R&D teams pick up a known-good baseline and can focus on their work.
Write and maintain automation scripts (Python / Bash) for repetitive lab tasks - power cycling, log collection, provisioning, imaging, test-harness setup.
Procure, inventory, and manage lab equipment: bench PSUs, scopes, protocol analyzers, thermal chambers, JTAG debuggers, cables, and fixtures.
Triage lab-level issues (power, network, cabling, imaging) to unblock R&D fast; escalate deep HW / FW / SW debug (e.g., RDMA / GPU / EFA internals) to the relevant specialist teams.

We are seeking an experienced People Planning Solution Architect‎ to join our Customer Success Solutions Architect team. In this pivotal role, youll develop a deep expertise in our Workforce Planning (WFP) module- serving as a bridge between customer needs, product vision, and scalable business outcomes.
As a People Planning Solution Architect‎, youll be a trusted advisor and strategic partner to both our clients and internal teams. Youll collaborate closely with Product, Customer Success, and R&D to ensure the WFP roadmap addresses real customer challenges, drives adoption, and delivers long-term value. Your proactive engagement and consultative approach will help clients unlock the full potential of workforce planning, mitigate risk, and ensure organizational agility.
Youll lead client conversations on WFP best practices, scenario planning, process optimization, and headcount management- championing the Voice of the Customer and shaping product direction. By partnering with champions across, youll make workforce planning a true strategic lever for our clients success.
Job responsibilities
What will you do?
Technical Consultation: Act as a trusted advisor to clients, Implementation Managers, and CSMs, providing expert guidance on all core Workforce Planning features, especially Position Management, Job Catalog, event planning, position, budget data structure and permissions configuration. Youll advise on best practices for setting up and scaling the WFP module, support clients in optimizing their workforce data for planning and analytics, and help ensure that permissions and workflows are configured to maximize engagement, data quality, and adoption.

Required Al Infrastructure & Reliability Engineer
What this role is really about
Youll join a 3-person platform team within our Business Technology group -owning the internal infrastructure that our AI platform and its users depend on. This isnt a product engineering role, and it isnt ticket work or babysitting pipelines someone else built. Youre building and operating the internal foundation that the company runs on. The work covers the full stack of platform engineering: core cloud infrastructure (AWS, Kubernetes, IaC), CI/CD pipelines, AI-driven infrastructure components, and the SRE and observability practice that keeps it all honest -metrics, alerting, incident response, and reliability standards. As our AI capabilities grow, so does the complexity underneath them, and staying ahead of that is central to the role. If you treat infrastructure as a product -reusable, automated, observable, and built to last -this is your kind of role.
Job responsibilities
DevOps & AI-Driven Infrastructure - own CI/CD, deployment processes, and release reliability. Build and operate cloud infrastructure that is automated, intelligent, and continuously self-improving - not just managed.
Design and build our Terraform repository and IaC pipeline from scratch -AI-assisted generation, drift detection, and policy enforcement built in.
Build AI-driven GitHub Actions pipelines -automated code review, risk assessment, and intelligent deployment decisions.
Manage Kubernetes workloads across AWS accounts -zero downtime, fully automated, nothing left behind.
Embed AI into the operational layer -proactive drift detection, automated remediation, and intelligent scaling toward a self-healing runtime.
Reliability & SRE -improve uptime, resilience, and incident response.
Define and enforce SLOs/SLIs, error budgets, and on-call practices.
Lead incident response, postmortems, and systemic reliability improvements.
Own AI-specific reliability: model latency SLOs, token quota monitoring, rate limit handling, fallback and retry strategies, and cost-per-request alerting.
Observability & Telemetry - increase visibility, reduce noise, improve troubleshooting.
Establish and continuously evolve the observability stack: metrics, logs, distributed tracing, and alerting tuned for both application and AI workloads.
AI / LLM Operations- bringing AI systems to production and operating them at scale, with a focus on reliability, performance, and trust.
Own the AI infrastructure layer: rate limits, quota management, latency SLOs, and fallback strategies (retries, circuit breakers).
Operate LLM APIs in production with resilience and cost attribution per team/model.

We are looking for an experienced and forward-thinking IT Director to lead our IT, IT-Security Operations, and Cloud Operations domains. This role is critical in shaping how technology enables the company to scale efficiently, securely, and intelligently in an AI-driven environment.
The IT Director will be responsible not only for operational excellence, but also for evolving our operating model - driving automation, augmentation, improving resilience, and ensuring our systems, data, and security posture support rapid growth.
Job responsibilities
What Youll Own
1. IT & Enterprise Systems
Lead the strategy and execution of corporate IT .
Manage our global sites infrastructure and establishment of new sites.
Ensure high availability, performance, and scalability of cross services.
Drive simplification and standardization of tools and processes
Own employee experience across IT services (onboarding, support, productivity tools)
Lead the AI IT transformation
2. Security Operations
Own the companys IT security operations execution
Lead IT security operation projects and deployment
Partner with Security, Legal, Compliance teams on risk management ,policies and execution
Key Responsibilities
Define and execute a unified strategy across IT, Security, and Cloud Operations
Build and lead Global high-performing teams across multiple domains
Reduce complexity by consolidating systems, improving architecture, and eliminating redundancy
Drive automation and AI adoption across operations to increase efficiency, improve employee experience and reduce manual work
Establish clear SLAs, KPIs, and operational metrics
Ensure strong governance, compliance, and risk management practices
Implement a unified role based permission metric across the organization
What Success Looks Like
Highly reliable, scalable, and secure systems that support business growth
Reduced operational complexity and improved efficiency
Faster incident detection and resolution
Improved employee experience with IT services
Clear ownership and accountability across domains
Increased automation and reduced manual workload
Making IT organizational changes with cross teams collaboration.

We are looking for a seasoned and execution driven DevOps Team Lead. In this role you will drive the evolution of our infrastructure and cloud operations empowering our entire R&D organization. You will lead fully the DevOps aspects of the company including strategic infrastructure management within a multi-cloud environment. In this role you will leverage cutting-edge AI technologies to accelerate important DevOps flows. As a technical lighthouse, you will set the standard for engineering excellence, cloud-native architecture, and operational scale. You will work in a global environment with highly-skilled engineering teams reporting to the VP R&D.



What Youll Do?

Build and lead a strong DevOps team fostering a culture of ownership, collaboration, and technical excellence.
Take end-to-end leadership and project management of large-scale cloud infrastructures, driving technical decisions, execution, and outcomes.
Continuously modernize DevOps practices (CI/CD, GitOps, monitoring etc) to drive efficiency, agility, and performance across the organization.
Use AI-powered tools and agentic workflows to improve R&D efficiency.
Design and maintain cloud environments using Infrastructure as Code.
Our stack - Mainly GCP and AWS, Kubernetes, Terraform, Terragrunt, Node.js, Golang and more

Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The position is full time and working on an oncall rotation including weekends. The ideal candidate is someone with hands-on hardware experience.

Key job responsibilities
- Work and meet SLAs against assigned trouble tickets via a directed workflow.
- First line touch point for hardware troubleshooting and technical issues.
- Perform regular server hardware repairs (drives, motherboards etc).
- Carry out routine network, server hardware and OS related repairs.
- Work with cross-functional teams on a regular basis to complete routine work.
- Engage with Smart Hands in EU Regional POPs.
- Adhere to security and safety best practices in the data center.
- Participate in Data Center power & cooling events.
- Participate in team meetings for metric analysis and daily/weekly goals achievement.
- Identify and help create documentation for use globally.
- Identify and help create process improvements relevant to the data center environment.
- Perform server upgrades, rebuilds, scheduled works as required.
- Interact with third party vendors & contractors.
- Contribute to the development of other team members.

We are looking to hire Embedded Software Engineering Students to join the SW group and take a major part in redefining the future of our cloud.

The Graviton SW team is looking for an Embedded Engineering Intern to join us in building next generation platforms. At the platforms team, you'll work on large and complex
boards, helping bring our Silicon devices into the fleet. You'll have the opportunity to learn about next gen platforms and contribute to the technologies that power the world's largest Cloud provider.

To Apply: Please submit your CV together with your updated grade sheet compressed into one pdf. Only applications with CVs & grades will be considered. Without both the CV and grades, we cannot consider your application.