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We are looking for an experienced and customer-focused Tier 3 Support Engineer with Professional Services Expertise to serve as a key technical resource.
Job Id: 23973
This role focuses on troubleshooting, resolving application issues, and providing expert support to ensure customer success. The ideal candidate has a strong background in cybersecurity, cloud technologies, and customer-facing roles, with a dedication to delivering exceptional solutions.
Key Responsibilities
Technical Troubleshooting and Support:
Provide expert-level troubleshooting for application issues, configurations, security vulnerabilities, and general functionality.
Work closely with customers and internal teams to diagnose and resolve complex technical challenges.
Investigate application behaviors and anomalies, identifying root causes and recommending appropriate solutions.
Escalation Management:
Take ownership of escalated support cases, ensuring timely and thorough resolution.
Identify patterns in recurring issues and contribute to permanent fixes or workarounds.
Collaborate with development and product teams to address root causes and improve application reliability.
Customer Communication:
Maintain clear, professional, and proactive communication with customers throughout the support lifecycle.
Ensure solutions are tailored to meet customer needs while setting accurate expectations.
Professional Services Collaboration:
Partner with sales and other internal teams to deliver professional services, enhancing customer adoption and satisfaction.
Assist with onboarding, integrations, and custom configurations as needed.

Our technology, powered by advanced computer vision and data analytics, is on the cusp of being deployed with leading retailers. We are excited to expand its reach and are looking for dedicated, customer-focused technical professionals to join our team and contribute to this exciting journey.
Our main offices are based in Tel Aviv (4 days a week), deployed by major grocery chains worldwide, and employ some of the best minds in the AI sector.
About the role- We are looking for a highly Software Engineer with 5 years of experience in software development, proficient in Python. A passion for creating complex features and solving complex problems, as well as designing and architecting business solutions.
About The Role
Design, develop and maintain high-quality web applications using Python
Develop and maintain clean and efficient code
Troubleshoot and debug issues as they arise
Optimize applications for maximum speed and scalability
Participate in the entire software development life cycle, including planning, design, development, testing, and deployment
Collaborate with product managers, designers, and other developers to identify and solve complex problems
Continuously research and evaluate new technologies to improve the product and the development process

We are looking for an experienced Machine Learning Engineer to build and scale production-grade ML solutions, primarily on large-scale tabular automotive data for quality and cybersecurity products. Youll help define the engineering standards that enable the Data Science team to deliver at scale, with opportunities to own selected ML features end-to-end.
Youll work with massive (often live-streaming) automotive datasets and real-world constraints around latency, CPU, memory, and I/O. This is a highly collaborative role, and youll partner closely with data science and data engineering teams. Youll be driving technical alignment through clear communication and mentoring others via design and code reviews.
This role is full-time and based in Herzliya, Israel.
Responsibilities
Act as the DS engineering axis: drive designs with focus on performance (I/O, CPU, memory, latency, cost).
Lead heavy ML engineering efforts when needed (optimization, scaling, reliability), while collaborating with other team members and supporting them in their ML-related projects.
Own selected ML features and projects end-to-end, including DS work (EDA, features, modeling, evaluation) plus production delivery, monitoring and iteration.
Build production tabular - ML components: training, batch/near-real-time scoring, inference services, and shared libraries.
Set standards and tooling for profiling and preventing performance regressions.
Partner with the data engineers on data / ML contracts (schemas, SLAs, formats/partitioning) between pipelines and ML components.
Raise the bar via mentoring, documentation, and a strong code/design review culture, in the Data Science team.

we are looking for a Fullstack Developer to join our Publishing Technology team! If youre passionate about building web applications at scale and want to contribute to platforms that power Sports Illustrated, FanSided, The Players' Tribune, and more, this is the role for you.

🔹 What Youll Do:

Develop and enhance user facing applications using technologies like JavaScript, React, and Tailwind.
Contribute to Golang and Node.js backend microservices.
Work on large-scale, high-traffic sites that serve millions of users monthly.
Work on a CMS that integrates advanced AI tools and third-party providers.
Collaborate with a global team to build and optimize publishing platforms.
Leverage AI-assisted development tools (e.g., Cursor, Claude Code, or similar) to improve productivity, code quality, and iteration speed.

Required Senior Data Engineer
Join our core platform engineering team, developing our AI-powered automotive data management platform.
We are developing the next generation data-driven products for the Automotive industry, focusing on cybersecurity (XDR) and vehicle quality. Our products monitor and secure millions of vehicles worldwide and help automakers leverage connected vehicle data to deliver cyber resilience, safety, customer satisfaction and increase brand loyalty.
Our Data Engineering & Data Science Group leads the development of our Iceberg-based data platform, including data lake, query engine, and ML-Ops tools, serving as a solid AI-ready foundation for all our products.
At the core of our Engineering Team, you will build and operate scalable, production-grade customer-facing data and ML platform components, focusing on reliability and performance.
Technological background and focus: Iceberg, Trino, Prefect, GitHub Actions, Kubernetes, JupyterHub, MLflow, dbt
This role is full-time and is Herzliya, Israel based.
Responsibilities
Design, build, and maintain scalable data pipelines to ingest and transform batch data on our data lake, enabling analytics and ML with strong data quality, governance, observability, and CI/CD.
Build and expand our foundational data infrastructure, including our data lake, analytics engine, and batch processing frameworks.
Create robust infrastructure to enable automated pipelines that will ingest and process data into our analytical platforms, leveraging open-source, cloud-agnostic frameworks and toolsets.
Develop and maintain our data lake layouts and architectures for efficient data access and advanced analytics.
Develop and manage orchestration tools, governance tools, data discovery tools, and more.
Work with other team members of the engineering group, including data scientists, data architects, and data analysts, to provide solutions using a use case-based approach that drives the construction of technical data flows.

We are on the search for a Marketing Data Analyst who will join our Data team in Tel Aviv. As a Marketing Data Analyst in a Data-Driven company, you will have a significant opportunity for impact and drive the company to new heights. You will influence decision-making processes throughout marketing budget decisions, new user journeys, be a partner to cross-functional teams within data, marketing & Top of Funnel, and drive strategic business decisions that shape the direction of the company.
Here are a few of the things you will do:
Own end-to-end analytics for marketing and product growth initiatives, directly supporting business strategy and growth, including and not limited to acquisition, lifecycle, and user onboarding.
Act as the primary data owner for the planning, monitoring, and measuring a variety of marketing initiatives, ensuring accuracy, consistency, and trust in decision-making across stakeholders, enabling your stakeholders to learn from data and iterate with confidence.
Translate complex datasets from multiple sources into clear, actionable insights with measurable business impact.
Proactively initiate and perform ad hoc research and deep-dive analyses to surface unknown business opportunities to inform strategic and operational decisions.
Partner with marketing, product, finance and company leadership to drive cross-functional, data-driven outcomes.
Design, improve, and scale analytics infrastructure, data pipelines, and workflows to suit your analytics needs; work hands-on using tools such as SQL, DBT, Looker, and partner closely with Data Engineering and Data Science teams.
Design, execute, and evaluate A/B tests using rigorous statistical methods and well-defined KPIs, including ownership of appropriate KPI selection.
Present insights and recommendations to senior stakeholders with clarity and influence, through written communication, presentations, and via dashboards.
Contribute expertise to shared analytics standards, best practices, and knowledge forums (e.g., Data Guild).

Required Senior Full Stack Engineer
Tel Aviv
Our culture is built on five core values that inform everything we do. We encourage collaboration, feedback, ownership, and have a growth mindset. We know experience comes in many forms, some visible on your resume, others not. No one candidate will be a 100% perfect match to our description, so if you thrive in a fast-paced, intellectually-charged environment and have similar experience to what we are looking for, we encourage you to apply.
Here are a few of the things you will do:
Play a critical role in our strategic AI initiatives, influencing product vision and customer experience
Live and breathe the entire codebase, from the backend bytes to the frontend bits
Own your features from product design, through tech design all the way to production and customer usage
Work as part of a Full Stack agile squad, working in high velocity, delivering great quality
Inspire others. Lead by example and make sure our users get the fabulous experience they deserve.

Were looking for a Senior Full Stack Frontend-oriented Engineer to join our core R&D team in TLV - to lead frontend architecture, build highly responsive real-time experiences, and make a real impact on a high-performance, high-availability production environment.

Stuff youll be doing:

Own and evolve core frontend applications in a mission-critical, large-scale SaaS platform that powers global enterprise operations.
Design and build complex, real-time user interfaces that visualize and control large volumes of operational data.
Develop high-quality, production-grade code using modern React, TypeScript, and state management patterns.
Lead frontend architecture decisions in a monorepo environment, focusing on scalability, performance, and maintainability.
Collaborate closely with backend engineers, product managers, designers, and data teams to deliver end-to-end solutions
Define and drive front-end best practices - testing strategies, performance optimization, code quality, and developer experience.
Explore and adopt new technologies, tools, and patterns that improve frontend performance, reliability, and development velocity.

We are looking for a talented Architect to join us. As a Data Architect, you will be the organizational point of contact for all things related to data persistence and architecture. You will work closely with engineering teams across the Product, Platform, and Data groups to design, govern, and evolve our data models, databases, and data-related systems. Your goal will be to ensure scalability, reliability, security, and efficiency for all data storage and retrieval across the organization.
A few of the things you will do:
Be the primary point of contact and subject matter expert for data persistence across the entire engineering organization.
Define and govern the data architecture strategy, standards, and best practices for relational, NoSQL, and data warehouse systems.
Partner with engineering teams from product, platform, and data groups to design and implement scalable and robust data models for new and existing services.
Lead the design and optimization of the organizations data flows. You will help to ensure that data moves efficiently, consistently, and with high quality across all systems and domains.
Evaluate and recommend new technologies and data solutions to meet evolving business needs.
Drive initiatives to improve data quality, consistency, and integrity across all production systems, from ideation to hands-on execution.
Establish, maintain, and communicate documentation for all data models and architectural decisions.

Were looking for a Backend Engineer to join our core R&D team in Tel Aviv - someone with strong backend fundamentals, experience in large-scale systems, and a modern, AI-assisted development mindset.

What Youll Be Doing
Help drive the adoption of AI-assisted development practices across the R&D organization by sharing knowledge, defining best practices, and leading by example.
Own and evolve core backend services in a mission-critical, AI-driven large-scale SaaS platform powering global enterprise operations.
Design, develop, and maintain production-grade backend services handling millions of real-time transactions daily.
Build and enhance algorithm-based (AI and others) components that support intelligent decision-making and real-time optimization.
Use AI tools as a first-class part of your daily development workflow - including design exploration, coding, refactoring, debugging, testing, and documentation.
Take part in architectural discussions and influence system design in a complex distributed environment.
Design and lead robust testing strategies to ensure stability, scalability, and security.
Explore and introduce new technologies, tools, and development patterns - with a focus on improving developer productivity, system quality, and delivery speed.
Collaborate closely with engineers, product managers, and data experts across global teams.

we are seeking a seasoned Senior CI/CD DevOps Engineer to join our CloudOps team. In this pivotal role, you will be the architect of our delivery ecosystems, designing and scaling high-performance CI/CD engines and Kubernetes-based infrastructure across multi-cloud environments.
You will bridge the gap between code and production, leveraging GitOps principles and advanced automation to accelerate our SaaS and On-Prem release cycles. If you thrive on building "Infrastructure as Code," mastering complex Jenkins pipelines, and securing cloud-native systems at scale, this is your next challenge.
Key Responsibilities:
Architect CI/CD Ecosystems: Design, implement, and maintain enterprise-grade CI/CD pipelines using Jenkins and Shared Libraries (Groovy) to standardize delivery across R&D.
Infrastructure as Code (IaC): Drive the automation of global cloud footprints (AWS) using Terraform, ensuring modularity, reusability, and state management.
Kubernetes Orchestration: Manage and optimize large-scale EKS clusters, focusing on high availability, auto-scaling, and cost-optimization.
GitOps Advocacy: Implement and champion GitOps workflows to ensure the "source of truth" always resides in Git, automating deployments and drift detection.
Advanced Scripting: Develop sophisticated tooling and automation logic using Python and Bash to eliminate manual toil.
Hybrid Cloud Delivery: Support complex release automation for both high-velocity SaaS environments and secure On-Prem deployments.
System Reliability: Troubleshoot complex production bottlenecks, optimize container performance, and mentor junior engineers on best practices.

We are hiring an Experienced R&D Manager
Key Responsibilities:
Provide technological and strategic leadership for the companys software development domain.
Build, manage, and lead multidisciplinary software development teams.
Design and implement large-scale system architecture.
Define and execute annual work plans and development strategies.
Drive technological innovation and lead migration processes to advanced technologies.
Collaborate closely with customers and senior management interfaces

A defense high-tech company, is hiring an Algorithm Developer to join our Data Fusion Team!
This is a meaningful and security-oriented role contributing to homeland defense, located at the companys headquarters in Or Yehuda.
Role Description:
Develop and implement data fusion algorithms from various sensors (Track-level / Sensor-level Fusion).
Process sensor data, including noise filtering and time synchronization.
Apply and enhance advanced filters such as the Kalman filter.
Build and evaluate statistical models for different sensors across various coordinate systems (WGS-84, UTM, ECEF, etc.).
Develop error bias calculation algorithms for active and passive sensors (radars, SIGINT).
Integrate and implement algorithms in Real-time / Near Real-time systems.
Participate in lab and field experiments, conduct performance analysis, and produce reports.