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The Sales and service business operations team is looking for a service Operations Specialist to support our service teams as we manage company growth and the service business expansion and to assist global service leadership in business data management with the day to day service administration and operational tasks.
This role is an integral part to the service organization enabling revenue growth and increasing service productivity by executing service operations activities and partnering with inter-organization functions
Responsibilities
What will you be doing:
Be responsible for the design, maintenance, administration, and support of our CRM platform, including customization of objects, fields, record types, page layouts and validation rules, workflows, process builder and flows, managing user setup, profiles, and roles, reports, and dashboards.
Perform data load and build reports, dashboards, and metrics, in addition to monitoring the quality, integrity, and validity of the data reported
Identify and resolve system failures to meet business needs, by leading revisions to business processes.
Support users in their day-to-day tasks.
Manage and expand relationships with internal and outsourced development partners on engineering design and development.
Order Management and fulfilment process from order entry to shipment, manage price quotations, contracts, sales orders, parts handling, RMA.
Follow data-driven approach, manage and analyze reports on daily, weekly, monthly and quarterly basis to follow up and control delivery, revenue, forecast, etc.

We seek a Service Material Planner to support our Operations organization and ensure smooth and reliable material availability to meet production and delivery targets.
In this role, you will become an integral part of the Service Planning team, enabling efficient production flow and high service levels by translating demand, production plans, and priorities into actionable material plans.
As a Material Planner, you will play a key role in execution service planning team production and repair plans. You will be working closely with cross-functional teams to ensure alignment between supply, inventory, and operational needs. This position offers a great opportunity for someone who is hands-on, detail-oriented, and passionate about driving operational excellence in a dynamic environment.
In this role, you will work closely with Production, Purchasing, Warehouses, and Engineering teams and will have a direct impact on delivery performance, inventory optimization, and process improvement.
Responsibilities
What will you be doing:
Schedule the supply of materials to meet service production requirements with minimum stock levels
Monitor OTD performance, resolve shortages, and mitigate production risks related to materials and deliveries.
MRP operating
Translate demand and production plans into execution-level production and repair plan - track supply status and risks.
Collaborate closely with Purchasing, Production, Warehouse, Service and other stakeholders to align priorities and ensure timely closure of dependencies.
Lead weekly planning and delivery reviews, including tracking reports, action items, and planning visibility.
Drive continuous improvement of planning processes, reporting accuracy, data quality, and inventory management methodologies.
Work closely with global territories to make sure that all safety stocks are available in defined warehouses.

We are seeking a skilled and motivated Procurement Manager to join our finance team. In this role, you will take full ownership of our day-to-day purchasing lifecycle and vendor relationships. Your primary mission will be to transition our current purchasing from an informal process into an organized, efficient, and scalable system.

This is a fully hands-on role, you will be responsible for creating our procurement infrastructure completely from scratch designing policies, implementing workflows, and executing operations tasks yourself before scaling.

This role is highly collaborative, acting as the strategic bridge between internal team needs and external supplier capabilities

Key Responsibilities

Manage, plan, and execute the end-to-end procurement process, driving continuous improvement initiatives and procurement automation efforts.
Conduct thorough supply market research to provide category intelligence and benchmarks on industry dynamics, trends, and best practices.
Structure, review, and negotiate complex agreements and renewals, ensuring alignment with company policies and minimizing contractual risks.
Partner closely with multiple business units to understand their procurement needs, acting as a subject matter expert to lead and streamline purchasing initiatives.
Negotiate with suppliers to achieve optimal commercial terms
Identify, track, and lead cost-reduction and cost-avoidance initiatives to support corporate financial goals.
Review existing and new contracts with suppliers to ensure compliance with procurement policies and lead their renewals.
Establish, communicate, and enforce procurement policies and governance across the organization.

We are seeking a Sales Operations Director to lead global business operations, including sales processes, forecasting, processes, and systems. This senior role combines strategic leadership with hands on execution and cross functional influence
Responsibilities
What will you be doing:
Lead and develop a global Sales Operations team supporting regions and key accounts
Act as the global owner of end-to-end commercial processes
Drive integration of forecasting, planning, pricing, agreements, commissions, and customer lifecycle operations
Partner closely with Sales leadership, business divisions, and Finance
Enhance and standardize processes within Salesforce and Oracle ERP while ensuring data quality and system alignment
Define roles, KPIs, and accountability, and oversee day-to-day execution
Own commercial processes including quoting, pricing, agreements, sales orders, and evaluations
Establish and improve global processes, controls, and documentation, ensuring compliance across regions
Support planning, analysis, reporting, and executive reviews
Foster a culture of operational excellence, discipline, and data-driven decision-making.

we are looking for a Head of Purchasing and Deliveries.
The Head of Purchasing & Deliveries is responsible for the end-to-end operational lifecycle of our products. This role encompasses strategic sourcing and procurement to ensure production continuity, alongside the management of global logistics and final delivery to our customers. The ideal candidate will be a hands-on leader capable of managing complex vendor relationships while ensuring a seamless, compliant, and cost-effective global distribution network.
Position - Reporting to VP Operations
Responsibilities
Strategic Procurement & Sourcing
Vendor Management: Identify, audit, and manage global suppliers for electronics (PCBA), mechanics, and plastics.
Negotiation & Contracting: Lead commercial negotiations to reduce COGS, improve payment terms, and secure long-term Framework Agreements (MSA).
NPI & Engineering Interface: Work closely with R&D during New Product Introduction (NPI) to source components that meet technical and budgetary requirements.
Shortage & Risk Management: Proactively manage the supply chain to mitigate risks associated with component shortages, long lead times, and EOL (End of Life) parts.Global Deliveries
Order-to-Cash Ownership: Manage the fulfillment process from sales order receipt to final delivery, ensuring alignment with monthly and quarterly revenue targets.
Logistics & Freight: Oversee import to Israel (Air, Sea, and Express) and manage relationships with 3PL providers and freight forwarders.
Trade Compliance: Ensure all shipments adhere to Incoterms 2020, customs regulations, and export control laws (e.g., EAR, ITAR, Dual-Use).Operational Excellence & Leadership
Team Leadership: Manage and mentor a multidisciplinary team of buyers and logistics coordinators.
ERP Management: Ownership of the Priority environment for purchasing and shipping modules, ensuring 100% data accuracy.
KPI Performance: Develop and maintain departmental metrics, including OTIF (On-Time In-Full), Inventory Turnover, and PPV (Purchase Price Variance).

We are looking for a Global Travel Manager who can own the program end-to-end, from policy and systems to supplier relationships and on-the-ground support, and bring both operational rigor and strategic thinking to a function that is scaling.
This is a hands-on leadership role with real scope. You will manage platforms, a dedicated travel desk team in India, and senior stakeholder relationships across the business. You will partner closely with Finance, HR, Procurement to deliver a travel program that is efficient, compliant, and genuinely valued by the people who use it.
Responsibilities
Travel Program Management
Own and evolve ' global travel program, ensuring alignment with business needs and company policies across all regions.
Develop, implement, and maintain travel policies and procedures.
Monitor travel spend and lead cost-saving initiatives and process improvements.
Balance traveler experience with compliance and budget controls.
Travel & Expense Systems
Manage online booking and expense platforms across the organization, including Navan (primary) and SAP Concur, which serve different employee populations in our global footprint.
Lead system implementations, configurations, and process enhancements.
Maintain traveler profiles and ensure platform integrity.
Supplier & Vendor Management
Manage relationships with travel agencies, airlines, hotels, car rental providers, and technology vendors.
Negotiate contracts and preferred supplier agreements; manage global hotel programs and corporate rate strategies.
Monitor supplier performance and service levels continuously.
Operational Support
Lead the Global Travel Desk and Visa Department based in India, a team of 4 specialists, ensuring high service standards and seamless support across all regions and time zones.
Provide escalation support for complex itineraries, VIP and C-suite travelers, and emergency situations.
Drive communication and training related to travel policies, systems, and best practices across the organization.
Financial & Reporting
Track travel expenses and provide regular reporting and analytics to Finance and senior leadership.
Support budgeting, forecasting, and invoice reconciliation.
Ensure compliance with VAT/GST requirements and regional regulations.
Partner with Finance on expense processes, controls, and audit readiness.

DRS RADA is a global pioneer of RADAR systems for active military protection, counter-drone applications, critical infrastructure protection, and border surveillance. We are seeking a Global Planning Director to lead end-to-end planning activities across the organization, based at the Beit Shean manufacturing site. The role includes close collaboration with global “Home Markets” and replaces the current Director. Key Responsibilities
* Lead global planning: demand, production plan , material planning, capacity plan and inventory.
* Drive S&OP / MPS and align demand with capacity
* Interface with international “Home Markets” stakeholders
* Optimize material allocation, production array, capacity and inventory management
* Define KPIs and drive continuous improvement
* Oversight, synchronize and develop the company worldwide planning teams Key Interfaces
* Production & Manufacturing (Home markets)
* Global Supply Chain
* Program / Project Management
* Finance
* International teams

DRS RADA Technologies, a leading defense company developing and manufacturing life-saving radar systems, is seeking a Subcontractor Manager for its manufacturing facility in Beit She’an. Overall responsibility for the management, coordination, and control of subcontractor activities בארץ ובעולם, including leading planning, engagement, execution, and continuous improvement processes. The role involves working with global suppliers, managing multiple internal interfaces, and ensuring compliance with quality, cost, and schedule targets. Key Responsibilities: End-to-end management of global subcontractors. Leading subcontractor onboarding, qualification, and engagement processes. Building and managing work plans and resource planning. Monitoring and controlling performance: quality and deliveries. Risk management and identification of gaps within the supply chain. Leading improvement and efficiency processes with subcontractors. Ongoing collaboration with internal interfaces: Procurement, Operations, Engineering, Quality, and Logistics. Managing and leading reports, KPIs, and analyses to support decision-making.

We are seeking a highly skilled and motivated Payments Operations Specialist with a strong technical and data-oriented background to join our Payments team. The ideal candidate will bring hands-on experience in payment flows, system behavior, and integrations, with the ability to investigate issues, analyze data, and support daily operations in a fast-paced environment.
Key Responsibilities:
Support daily operations of payment products, ensuring smooth functionality and optimal performance.
Investigate and resolve payment-related issues across gateways, acquirers, and payment methods.
Analyze payment data to identify trends, anomalies, and improvement opportunities (e.g., declines, approval rates).
Collaborate with cross-functional teams (Product, R&D, Finance, NOC) to resolve escalations and improve processes.
Work closely with external partners (PSPs, acquirers and alternative payment providers) to ensure seamless operations and efficient issue resolution.
Support and monitor payment integrations, including API-based flows, ensuring correct implementation and ongoing stability.
Assist in managing payment flows, including authorization, capture, refunds, and 3DS authentication.
Contribute to process improvements and automation initiatives to enhance efficiency.

Required Facilities Manager
The Role
The Facilities Manager leads the operations team and, owns the day-to-day hands-on running of the Jerusalem office - a two-story site with roughly 200 employees, weekly events, and on-site facilities including a gym and music rooms. The role sets priorities and standards across the team, oversees execution, reviews work, and serves as the point of contact for any escalation from staff, vendors, or other departments.
Reports to: Chief of Staff to the GM
Direct reports: the operations team, plus outsourced staff and vendors (cleaning, catering, front desk, and others).
Who You Are:
Business-minded operator who understands how workplace operations impact productivity, employee experience, cost control, and leadership priorities.
Strong decision-maker with sound operational judgment - able to assess trade-offs, prioritize resources, and move issues to resolution quickly.
Confident stakeholder manager who builds trust with employees, leaders, vendors, and cross-functional partners while maintaining clear service standards.
Accountable and execution-focused - sets expectations, follows through, and ensures the team delivers consistent, measurable results.
Continuous-improvement mindset, with the ability to identify inefficiencies, improve processes, and raise the overall standard of office operations.
What Youll Actually Be Doing
The team:
Manage the operations team, including in-house staff and Office Maintenance Support and outsourced staff and vendors (such as cleaning, catering, front desk, and other service providers).
Set priorities and standards, assign work, review execution, and all related to managing the team
Act as the primary point of contact for escalations from the team, vendors, or other departments - unblock issues and decide when to bring them to the Chief of Staff.
Office and building:
Proactively Keep the Jerusalem office clean, safe, functional, and presentable at all times, while being hands-on and able to repair things when needed.
Oversee maintenance of office systems - electrical, HVAC, plumbing, life-safety - through the Facilities Manager.
Main point of contact with GATI (building management); push open issues to resolution.
Lead small office improvements and capital upgrades from planning to execution.
Vendors and budget:
Oversee procurement of food, beverages, office supplies, and equipment, keeping spend aligned with the operations budget.
Manage vendors and subcontractors - utilities, cleaning, catering, repairs, suppliers - including tender, negotiation, and ongoing performance.
Work with Finance on contracts, invoices, and payments (LawVU, Divvy, SP).
Own and manage the operations budget - plan annual spend, approve and track expenses, monitor against forecast, and report on variances.