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We're looking for a DevOps Engineer to power the reliability, security, and efficiency of the world's most impactful weather platform. You'll build self-service platforms that give developers and weather scientists true independence, weave AI into how we operate, and work side-by-side with R&D to push performance and scale further. You'll evolve our cloud infrastructure to match the pace of the business, hold the line on cost, and stay close to production through on-call. The people who thrive here bring a product mindset, take ownership without waiting to be asked, and leave the people and systems around them better than they found them.

As a DevOps Engineer you'll:
Evolve and maintain our cloud infrastructure, delivery and observability - and the self-service platforms above them - so they serve our business strategy and let scientists and developers work on their own as we grow at scale.
Develop and adopt tools, with AI at the center, that make development and operations processes measurably more efficient.
Partner with the engineering teams behind our platform and its API to improve service performance, reliability, scale, security and cost.
Keep production available to its SLOs - taking your turn on the on-call rotation and following each incident through to whatever stops it from happening again.
Work as part of the team: share what you know, learn from the people around you, and help us keep improving how we work together.

We're looking for a smart and capable DevOps Engineer. You will be part of a small and agile team, working on well-built infrastructure, handling production workloads, building and maintaining infrastructure that supports continuous delivery. This job includes work across the devops stack, including agent development, CI/CD, networking, resource allocation, cloud architecture, security, developer experience, and more.
We work with enterprise customers, with the SLA and expectations that this dictates.
This position includes on-call shifts.
Our stack:
Kubernetes on AWS
Terraform and IAC
Github & Github Actions
Responsibilities
What will you DO:
Design and evolve our cloud multi-region architecture on AWS - networking, interconnects, IAM and high-availability topology - and express it entirely as code with Terraform, following GitOps as a first principle.
Build and own the CI/CD pipelines that plan, review, test and safely apply IaC changes - Policy-as-Code guardrails, drift detection and progressive rollout so infrastructure changes ship as confidently as application code.
Advance Platform-as-a-Product: build self-serve capabilities and paved paths so engineers can provision what they need
Strengthen our observability stack - metrics, logs, traces and alerting.
Troubleshoot and mitigate production incidents, participating in on-call rotations to ensure system health and stability.
Design and develop the next generation of AI agents to support higher pace and evolve the RnD productivity while maintaining security and engage the entire company to use AI for better solutions.

We are looking for a DevOps Engineer to own and scale the infrastructure behind our AI systems.

What you'll do
Own cluster reliability, availability, monitoring, alerting, capacity planning, and incident response.

Configure, maintain, and troubleshoot GPU servers, networking equipment, switches, InfiniBand fabrics, storage, and related infrastructure.

Deploy, maintain, and improve infrastructure around Slurm, Kubernetes, and GPU workload orchestration.

Manage and improve our cloud environment, including compute, networking, storage, IAM, security groups, cost visibility, and production infrastructure.

Build, maintain, and improve CI/CD pipelines.

Work closely with engineers to understand infrastructure bottlenecks and improve development, training, inference, and deployment velocity.

Contribute to security best practices across cloud, network, CI/CD, access control, secrets management, and production systems.

As a Customer Support Specialist, you will play a vital role in ensuring our customers succeed with innovative products and services:



Serve as the primary point of contact for customers, managing inquiries via chat, email, WhatsApp, and phone.
Guide customers through the onboarding process and empower them to use products effectively.
Proactively engage with customers to identify their needs, resolve issues, and ensure their satisfaction.
Identify upselling opportunities and recommend tailored solutions to enhance customer value.
Collaborate closely with Product teams to ensure efficient resolution of customer issues.
Continuously monitor customer feedback and satisfaction metrics, contributing to ongoing improvements.

We are looking for a hands-on, proactive, and service-oriented IT Specialist to join our growing team.

In this role, you will be responsible for providing end-to-end IT support, both onsite and remotely, while maintaining our day-to-day IT operations, infrastructure, and employee technology experience.

You will work closely with employees, vendors, and internal teams to ensure a secure, reliable, and efficient IT environment, while supporting our security and compliance processes.

Key Responsibilities



Provide Tier 1 and Tier 2 IT support for Windows and macOS environments, including hardware, software, and user-related issues.
Manage employee onboarding and offboarding, including device provisioning, account setup, access permissions, and secure equipment returns.
Administer Google Workspace and Microsoft 365, including users, groups, MFA, SSO, and access management.
Deploy and manage endpoint devices through MDM solutions, including encryption, patching, and security policies.
Maintain office IT infrastructure, including Wi-Fi, switches, VPN, firewalls, meeting room equipment, and peripherals.
Manage IT assets, software licenses, hardware procurement, and vendor relationships.
Troubleshoot network and connectivity issues and coordinate with external service providers.
Support IT security controls, compliance requirements, and continuous improvement of internal IT processes.

What will you Do?
Deliver hands-on support - Answer product questions, troubleshoot issues, and help customers get the most out of us.
Shape the customer experience - Work closely with the CX Team Lead and teammates to implement strategies that boost customer satisfaction.
Drive product improvements - Gather customer feedback and partner with Product and Engineering to influence the platform roadmap.
Build self-service resources - Create and maintain internal and customer-facing documentation that strengthens product knowledge and self-service options.