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We are looking for a hands-on, strategic Business Application Manager with a proactive, ownership-driven mindset. Someone who takes initiative, thinks beyond the immediate task, and translates data into real business impact. This role requires a unique mix of systems expertise, project management, and analytical skills. Youll not only implement and optimize our platforms but also analyze ROI, create data-driven case studies, and help leadership make informed decisions.

Reporting to the VP of Customer Success, youll work cross-functionally with Sales, Marketing, Finance, Procurement, and Operations to ensure the company has the right tools, workflows, and insights to scale effectively.

This is part project manager, part systems owner, and part business analyst. Youll lead end-to-end implementations, integrate platforms like Salesforce, Intercom, Quicksight, create dashboards and reports, and drive process optimization across the business.


Key Responsibilities

Platform Ownership & Integration

Implement, configure, and maintain core business platforms: CRM (Salesforce), CS tools (Intercom/Zendesk), BI (Quicksight/Tableau), and others.

Serve as system administrator: manage configuration, user roles, workflows, and integrations.

Ensure data integrity and consistency across all systems; reduce silos and duplication.

Evaluate, procure, and integrate new tools as the company scales.


Data Analytics

Build and maintain dashboards and recurring reports for leadership and GTM teams.

Track and analyze key metrics: pipeline, revenue, churn/retention, customer health, support SLAs, and financial KPIs.

Define and maintain KPIs as a single source of truth; ensure alignment across teams.

Analyze ROI and build case studies to demonstrate impact and inform decision-making.

Leverage AI and automation to accelerate insights and improve reporting.


Process Optimization & Project Management

Lead end-to-end business application projects: from scoping and requirements gathering to implementation, testing, and adoption.

Map, analyze, and optimize cross-functional business processes (Customer Success, Sales, Operations).

Drive change management: document workflows, train teams, and promote adoption.

Manage project timelines, dependencies, and risks; deliver high-quality solutions on schedule.


Cross-Functional Enablement

Partner closely with GTM leaders to streamline forecasting, reporting, and operational cadences.

Support forecasting and planning processes, ensuring clean and accurate data.

Act as a trusted advisor to leadership on systems, processes, and data-driven decision-making.

Provide ad-hoc analysis and insights to inform strategy.

we are an AI-first tech company in the automotive space with hubs across the US and Israel. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses. Our work happens in the fast lane as we work to bring AI and data -driven solutions to a quickly evolving industry. Our team at our company is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal driven, and, at our core, we believe every voice has value and can impact our bottom line. We are seeking a Business Applications Manager to manage our tech stack and work with departments across the company. The primary tool youll be working with on a daily basis is salesforce, but this position is responsible for managing other business applications as well. You will work closely with the wider Business Applications team to execute on initiatives, proactively suggest and build improvements, and collaborate closely with department leaders to ensure success. This is a position based out of our Tel Aviv or Jerusalem office, and will report to the VP Operations.
What you will be responsible for:

* Support the organizations needs regarding all business applications to ensure that each team member has the tools they need to do their job successfully (with a high focus on salesforce )
* Develop a strong understanding of all current tools being used and their specific implementation in the company
* Become an expert in the companys salesforce implementation and analyze opportunities for improvement
* Configure and customize salesforce applications to meet specific business needs.
* Assist with prioritization and delegation of tasks to the team
* Design and implement complex salesforce workflows, processes, and reports, navigating and connecting various custom objects and 3rd-party system integrations.
* Provide guidance and support for salesforce integrations with third-party applications.
* Oversee salesforce training and the development of documentation including system architecture, user guides, and training materials.
* Collaborate with company leadership to understand business needs and ensure that tech stack is reflecting these requirements while maximizing for efficiency
* Develop timelines for expected delivery and regularly communicate with stakeholders to set expectations and analyze priorities
* Ensure CRM data is clean, identifying needs for new automations or validations to prevent data gaps
* Work closely with data Analyst team to provide guidance on CRM structure to enable accurate reporting
* Identify opportunities for new solutions and integrations

Why you should join us:

* Family-friendly environment
* An awesome global team of forward-thinking, innovative go-getters
* Learning and growth opportunities within a fast-paced tech startup environment
* Clear career advancement path for strong performers
* As a part of our team, your success in this role is crucial to our company's growth. We are committed to supporting you in achieving your KPIs and goals and providing regular feedback to help you reach your full potential. Together, we can make a real impact and achieve great things!

we are an AI-first tech company in the automotive space with hubs across the US and Israel. Our mission is to constantly disrupt the industry by creating new, groundbreaking technologies to help dealers build stronger, more resilient businesses. Our work happens in the fast lane as we work to bring AI and data -driven solutions to a quickly evolving industry. Our team at our company is made up of curious and creative individuals who are always looking to achieve the impossible. We are bold, collaborative, and goal driven, and, at our core, we believe every voice has value and can impact our bottom line. We are seeking a Business Applications Manager to manage our tech stack and work with departments across the company. The primary tool youll be working with on a daily basis is salesforce, but this position is responsible for managing other business applications as well. You will work closely with the wider Business Applications team to execute on initiatives, proactively suggest and build improvements, and collaborate closely with department leaders to ensure success. This is a position based out of our Tel Aviv or Jerusalem office, and will report to the VP Operations.
What you will be responsible for:
* Support the organizations needs regarding all business applications to ensure that each team member has the tools they need to do their job successfully (with a high focus on salesforce )
* Develop a strong understanding of all current tools being used and their specific implementation in the company
* Become an expert in the companys salesforce implementation and analyze opportunities for improvement
* Configure and customize salesforce applications to meet specific business needs.
* Assist with prioritization and delegation of tasks to the team
* Design and implement complex salesforce workflows, processes, and reports, navigating and connecting various custom objects and 3rd-party system integrations.
* Provide guidance and support for salesforce integrations with third-party applications.
* Oversee salesforce training and the development of documentation including system architecture, user guides, and training materials.
* Collaborate with company leadership to understand business needs and ensure that tech stack is reflecting these requirements while maximizing for efficiency
* Develop timelines for expected delivery and regularly communicate with stakeholders to set expectations and analyze priorities
* Ensure CRM data is clean, identifying needs for new automations or validations to prevent data gaps
* Work closely with data Analyst team to provide guidance on CRM structure to enable accurate reporting
* Identify opportunities for new solutions and integrations
Why you should join us:
* Family-friendly environment
* An awesome global team of forward-thinking, innovative go-getters
* Learning and growth opportunities within a fast-paced tech startup environment
* Clear career advancement path for strong performers
* As a part of our team, your success in this role is crucial to our company's growth. We are committed to supporting you in achieving your KPIs and goals and providing regular feedback to help you reach your full potential. Together, we can make a real impact and achieve great things!

As part of your job, you will join an excellent team that provides service & support to all departments in the organization and is taking part in the development of fascinating products.
* Requirements analysis and processes specification across operational systems
* Preparing specification documents and documenting processes and interfaces between systems
* Leading implementation processes in the organization
* Positive approach of service and support

CRM Division at our company is Hiring - Digital & Dynamics Project Manager The CRM division at our company is seeking a Digital & Dynamics Project Manager to manage end-to-end projects across digital channels (portals, websites) and Microsoft Dynamics, collaborating with internal teams, external partners, and stakeholders.
* Manage projects from planning to execution: Gantt charts, budgets, timelines.
* Matrix management of cross-functional teams: infrastructure, cloud, DBA, integration, SAP, and external partners.
* Oversee internal and external analysis processes.
* Coordinate with multiple stakeholders - representatives, clients, vendors.
* Focus on customer journey projects, with potential work across digital assets (portals, websites, AI).
* Ensure integration across multiple ERP and CRM systems.