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Were looking for a talented IT Support Specialist to join our growing IT team and support IT activities, provide services to employees and be involved in planning and implementing IT projects.
Responsibilities
Act as the primary contact for IT-related inquiries and resolve technical support requests through in-person interactions, email, and ticketing systems.
Diagnose and resolve complex hardware, software, multimedia, network, and security issues with advanced troubleshooting.
Fully support, configure, maintain, and optimize end-user equipment and IT infrastructure, including systems and networks.
Oversee IT aspects of employee onboarding/offboarding, utilize automation to streamline processes, and manage devices across sites using MDM for synchronization and security.
Identify urgent technical issues, escalate as necessary, and collaborate with technical teams to ensure effective IT operations.
Provide clear guidance, training, and support, acting as an internal tech consultant to enhance user experience.
Implement and maintain IT best practices by evaluating and adopting new technologies to enhance process improvements and IT capabilities.

Were looking for an experienced & talented IT Infrastructure Team Leader to join our growing IT department and lead our IT and Cloud Corporate Infrastructure.
Youll be suggesting, implementing and deploying new IT solutions together with maintaining our existing IT infrastructure, assuring that all of our systems are in optimal condition, providing the best service to our clients.
Responsibilities
Lead a team of IT Infrastructure & Cloud engineers, managing their day-to-day operational work including prioritizing tasks and meeting team goals.
Be a focal point for escalations requests from the field, related to our global corporate on-premise and cloud infrastructure. This includes servers, storage appliances, active network equipment, firewalls and cloud services.
Support a variety of IT cloud-related SaaS services and platforms such as AWS, Okta, Google Workspace, MDM, Cloud Backups, Zero Trust Network Access (ZTNA), Secure Web Gateway, Cloud-based EDR and other cutting-edge technologies.
Define network policies and procedures, including design and planning network communication systems.
Assure and monitor high network performance (availability, utilization, throughput, QoS, latency, etc.)
Suggest, implement and deploy new solutions together while maintaining the existing infrastructure, assure that all our systems are in optimal condition, and provide the best service to our clients.
Identify IT related business requirements and propose innovative solutions to enhance efficiency and productivity.
Set roadmap objectives, goals, and KPIs for the IT infrastructure team.
Design and implement the IT Infrastructure in new offices worldwide contributing to our global expansion.
Collaborating with our security team to implement technology and security policies, safeguarding our systems and data from potential threats.
Lead IT purchasing decisions and processes as needed.

Were looking for an experienced Tier 2 Technical Support with a creative mind and extraordinary investigation skills to join our team.
The team aims at providing immediate, high-quality analysis and technical solutions to any issues raised by our players.
Responsibilities
Investigate & Resolve technical issues escalated from Tier 1 agents
Identify the root cause for issues in the game
Analyze system logs and dashboards to streamline troubleshooting
Be the point of escalation between Customer Support and R&D
Work closely with the technical support (Tier 3) to solve technical issues
Provide comprehensive information regarding technical issues with our products.

We're looking for a talented DevOps engineer.
As a DevOps Engineer you will work on our highly scalable gaming backend and our massive data processing pipeline, ingesting billions of daily events. Make sure our systems and infrastructures scale and perform at optimal levels.
Responsibilities
Responsible for DevOps, Cloud and Monitoring environments - Build infrastructure, tools and services to improve delivery and availability
Be part of product architectural and infrastructure design - Design and leverage the backend infrastructure and its security aspects
Responsible (together with the team members) for the platform, up-time, infrastructure, scale and costs.

We are looking for a hands-on IT System Administrator to join our IT team and take ownership of our internal IT environment. You will manage and support our Microsoft 365 ecosystem, endpoint devices (Windows & macOS), security and compliance, networking, and core SaaS applications.
The Dream-Maker Responsibilities
Manage day-to-day IT operations and act as a technical escalation point for complex end-user and system issues.
Administer and maintain Microsoft 365, Entra ID (Azure AD), Exchange Online, Intune, and SharePoint.
Configure, support, and troubleshoot endpoint devices across Windows and macOS environments (Linux - advantage).
Manage device security and compliance using MDM solutions across platforms (Windows and macOS).
Support and maintain SaaS applications, including Jira, Zoom, Slack, and other business tools.
Manage, operate, and troubleshoot firewall and VPN environments, including FW (FortiGate / FortiClient).
Maintain clear and up-to-date technical documentation.
Participate in IT projects, system improvements, and process automation using PowerShell and/or Bash.

We are looking for an experienced Senior DevOps Engineer to join our DevOps team who is passionate about software design, development and deployment. The job involves writing production-grade modern DevOps solutions that will be shipped to the cloud and on-prem solutions.
The Dream-Maker Responsibilities
Build the best solutions for our production platform.
Everything as a code approach (IaC): Run our infrastructure with a wide range of technologies including Ansible, Terraform, and Kubernetes
Build and maintain tools for automation, deployment, monitoring, and operations
Troubleshoot issues in our development, production, and test environments
Excellent communication and people skills
Work well in a team!

We are looking for an experienced Senior DevOps to join our growing DevOps department!

This role is intended for a Senior DevOps Engineer to join our Infrastructure Engineering team. You will play a key role in designing, building, and operating our cloud infrastructure and developer platforms at scale. You will work closely with engineering teams to drive reliability, cloud cost efficiency, and developer velocity.
Key Responsibilities
Design and maintain large-scale cloud infrastructure on AWS using IaC tools (Pulumi, Terraform)
Lead and improve CI/CD pipelines using Jenkins/GitHub Actions and self-hosted runners
Manage and optimize Kubernetes clusters and containerized workloads
Design and implement network infrastructure - VPCs, subnets, security groups, load balancers, DNS, and traffic routing
Drive Cloud Cost Optimization initiatives (NAT Gateways, VPC Flow Logs, Athena analytics, etc.)
Implement and maintain observability stacks (monitoring, alerting, logging) across production environments
Collaborate with SecOps on security posture, vulnerability management, and compliance
Mentor mid-level DevOps engineers and provide technical leadership
Contribute to the team's GenAI tooling efforts - autonomous agents, cross-repo workflows, and observability
Lead platform reliability initiatives: uptime, SLAs, incident response, and post-mortems
Design and maintain large-scale cloud infrastructure on AWS using IaC tools (Pulumi, Terraform)
Operate and scale data platforms, including Kafka, Airflow, and RDS

As a DevEx Team Leader at our company, you will lead the charge in significantly improving the productivity, efficiency, and satisfaction of developers across the organization. You will define and execute the strategic roadmap for the team and the platform, focusing on building easy-to-use platforms, services, and automations around infrastructure, software development cycles, and organizational tools to improve overall dev velocity. This role requires a blend of hands-on technical expertise, strategic vision, and strong leadership to drive a culture of developer-centric excellence.

Key Responsibilities:
Lead the DevEx Strategy and Vision: Define the long-term roadmap for developer tooling, experience, and platforms, ensuring alignment with organizational goals and staying up-to-date with industry trends.
Drive Tools and Platform Development: Oversee the development and maintenance of core developer productivity tools, AI enablement, CI/CD pipelines, and infrastructure automation services with a focus on tailored solutions for organizational scale needs.
Platform Engineering: Design solutions at scale based on regular feedback loops and organization needs. Define, track and build observability on platform usage, utilization, costs and bottlenecks.
Champion Developer Advocacy and Workflows: Act as the primary bridge between developers and the infrastructure organization, ensuring needs are met. This includes streamlining onboarding, promoting coding standards, and overseeing the creation of high-quality documentation and educational resources.

we are looking for a Customer Support Specialist.
As a Tier 1 Customer Support you will be responsible for:
Be the first line of defense and escalation for any technical issues
Elegantly handle customer requests and maintain SLA & customer satisfaction
Escalate and own issues internally and externally with service providers / partners
Extend our knowledge base
Work across departments (Engineering, DevOps, Prof Services, etc.) to resolve customers issues

we are seeking a hands-on IT Team Lead to lead and scale our local IT operations. This role combines technical expertise with strong leadership, ensuring the companys infrastructure, systems, and support processes run securely, efficiently, and reliably.
The IT Manager will own all aspects of day to day IT operations from help desk and endpoint management to systems administration, security implementation, and IT strategy execution. This is a leadership position for someone who thrives on solving complex problems, driving operational excellence, and mentoring a growing technical team.
Key Responsibilities:
Management and Leadership-
Lead and mentor the IT team, including full time and student members.
Build and maintain a service oriented culture focused on reliability, security, and continuous improvement.
Define and track IT operational KPIs, SLAs, and process documentation.
Writing documentation and maintaining the teams knowledge base.
Collaborate with other departments to ensure smooth technology operations and compliance alignment.
Deal with Technical and managerial escalations.
Hands-On Technical Operations-
Serve as the senior escalation point for technical incidents, outages, and escalations.
Manage and maintain company IT infrastructure, endpoints, and network environment.
Oversee user lifecycle management onboarding, offboarding, permissions, and access control.
Administer SaaS platforms such as Google Workspace, Atlassian, Slack and HubSpot.
Deploy and manage MDM systems (Jamf, Intune) for endpoint compliance and security.
Lead automation initiatives using scripting tools .
Ensure system reliability, patch management, and IT asset tracking.
Maintain and enforce IT security standards and best practices.
Preferred Qualities-
A player-coach mindset equally comfortable managing people and solving technical issues.
Strategic thinker who builds scalable, secure IT processes.
Empathetic leader who develops and motivates team members.
Strong ownership mentality and accountability for service quality.
Ability to thrive in a high growth, fast-paced environment.

we are looking for a NOC Team Leader.
The NOC Team Lead is responsible for ensuring the high availability, reliability, and performance of a company's production systems, infrastructure, and applications. This hybrid role bridges traditional reactive monitoring (Network Operations Center - NOC) with proactive, automated, and software-centric engineering practices (Site Reliability Engineering - SRE).
Key Responsibilities:
Operational Leadership: Directs 24/7 NOC and SRE teams, managing incident response, service uptime, and operational excellence.
Proactive Monitoring & Observability: Implements monitoring, alerting, and observability tools (e.g., Prometheus, Grafana, Datadog) to track system health via golden signals (latency, traffic, errors, saturation).
Automation and Toil Reduction: Leads efforts to automate repetitive operational tasks and manual troubleshooting to improve system reliability and reduce human error.
Incident Management & Root Cause Analysis (RCA): Oversees the management of critical incidents, ensures timely communication, and performs post-mortem analysis to prevent recurrence.
Team Management & Development: Coaches, mentors, and develops NOC engineers and SREs, fostering a culture of high performance and continuous improvement.
Stakeholder Collaboration: Partners with engineering, development, and IT teams to align system performance with business goals and SLA requirements.

The role of IT end point specialist will be focused on providing excellent Tier 2 Support to Strauss employees and lead the management and deployment of IT Endpoints, including desktops/ Laptops, Printers, Mobile Devices, V.C equipment and more.
Responsibility for standardizing endpoint configurations, supporting clients related endpoint issues, documenting systems/ KB articles, upgrading and maintaining systems, and exercising continual improvements. Also maintains inventory and manages endpoint life cycle. And managing client issues and resolving problem/ticket escalation from various teams, including helpdesk and support providers.

we're looking for a strong DevOps engineer to play a pivotal role in designing and implementing robust solutions across our infrastructure and applications.
If you have a passion for building secure-by-design systems, a deep understanding of both infrastructure and application principles, and the ability to translate complex requirements into actionable blueprints, we want to hear from you. You'll be instrumental in shaping infra and security landscape, ensuring our platform remains a trusted and secure environment for our global users.
What You'll Be Doing:
You will work with Python and APIs, codifying infrastructure, and lead the architectural design and implementation of solutions for cloud infrastructure, network, and applications.
Constantly push optimizations and best practices. Define and maintain security standards, frameworks, and best practices across the organization.
Collaborate closely with engineering, product, and operations teams to integrate security seamlessly into the development lifecycle and infrastructure deployments.
Evaluate and recommend security technologies and tools to enhance security posture.
Develop security reference architectures and patterns to guide engineering teams in building secure solutions.
Participate in threat modeling and risk assessment activities to proactively identify and mitigate potential security threats.
Provide expert guidance and mentorship to engineering teams on security-related topics.
Stay current with the latest security trends, threats, and technologies, and translate them into actionable strategies.

Realize your potential by joining the leading performance-driven advertising company!
The ideal candidate will bridge high-level security governance with hands-on, automated security implementation across the Software Development Life Cycle (SDLC).
This individual will be a critical enabler, empowering teams to move swiftly and deliver exceptional value to our clients, all while upholding the required security standards. A proven track record in successfully balancing rapid innovation with robust security practices is essential for this role.
How youll make an impact:
As the DevSecOps Engineer, you will be responsible for creating a secure-by-design culture and leading the operational implementation of our security strategy. You will:
Build the Secure SDLC (SSDLC) Strategy: Develop, own, and execute the companys comprehensive DevSecOps strategy, focusing on automation to manage security at scale from code check-in to production deployment.
Lead Key Security Engineering Initiatives: Lead and manage security engineering programs, including:
Maturing the security tools stack (e.g., implementing WAF, and automating SCA/SAST tools).
Owning the bug bounty and responsible disclosure programs triage and remediation tracking.
Enhancing the Identity and Access Management (IAM) framework through concepts like Just-In-Time (JIT) and Zero Trust principles.
Operationalize CVE Tracking and Remediation: Design and implement a scalable system for discovering, tracking, and prioritizing Common Vulnerabilities and Exposures (CVEs) in third-party and custom code. Drive the engineering teams to achieve security risk remediation goals by providing clear, actionable data and automated patching mechanisms.
Measure & Drive Improvement: Develop and maintain key DevSecOps metrics (e.g., Mean Time To Detect/Remediate - MTTD/MTTR, percentage of code coverage by SAST/SCA tools) to measure the effectiveness of automated controls and provide a data-driven picture of the application security posture.
Embed Security Engineering: Spearhead R&D DevSecOps initiatives, partnering directly with engineering teams to select, deploy, and maintain security tools, establishing security gates and best practices throughout the product development lifecycle.