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We are looking for aTechnical Product Managerto join our team and be responsible for managing one of the core domains of our Communications product.
our Communications product is our SMS & Email marketing product, that is rapidly growing and evolving, serving dozens of thousands of merchants and dozens of millions of consumers every month. Youll be responsible to one of the most significant areas of our platforms infrastructure, therefore taking an integral part of its success.
The ideal candidate should be able to get into the finest details of our infrastructure and lead our engineers to evolve our product in a scalable, stable manner with great performance.
Responsibilities:
Develop a strong understanding of the market, competition, customers, and the business
Create and manage KPIs, roadmaps, project plans, and product specifications
Build product prototypes and mockups while prioritizing and creating detailed product specifications, business rules, flows, use cases, and user stories
Lead, collaborate with, and challenge a strong team of engineers
Lead and collaborate with partners, CSMs, Support and outsource companies in the ecosystem mainly located in the US
Identify customers needs and help translate them into requirements that can be solved using shared infrastructure
Understand the ongoing changes in the eCommerce communication infra and capabilities

We are looking for a Client Success Manager on a mission to establish partnerships with our clients, based on value and ROI.
These partnerships are created by securing long-lasting professional relationships, based on exceptional service and delivering the power of our suite of services.
Responsibilities:
Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging our solutions
Building strong relationships with clients based on your ability to earn their trust and deliver
Proactively identifying business goals and pain points, and opportunities where we can deliver even greater value for our clients
Analyzing key account statistics and performance metrics to identify pain points, while educating clients in order to drive performance
Simultaneously and successfully managing multiple client relationships
Identifying and managing opportunities to organically grow client portfolios, by delivering additional solutions and tools based on business needs

we are looking for an experienced Technical Support Team Leader who will lead a team of 6 Technical Support agents.
The Team Leader needs to have a solid technical background as well as leadership background to effectively support and drive success of our Tier 2 Technical Support Team.
This role requires the ability to prioritize and multitask, solve problems and manage incidents professionally as well as to inspire greatness and drive achievement of KPIs across the team.
Role definition and responsibilities:
Create an inspiring team environment and lead a Team OF 6 T2 Technical Support Agents located across global sites
Delegate tasks and set deadlines for completion
Monitor team performance & metrics
Drive continued achievement and improvement of KPIs
Carry out weekly / monthly analysis to identify trends and suggest proactive actions to improve performance
Discover training opportunities and provide coaching sessions for Tier 2 and Tier 1 Support
Drive the Knowledge article writing initiative
Attend customer calls with Key clients where necessary as the technical expert
Work closely with our R&D department tracking bugs and driving to meet SLAs
Report to management and stakeholders about KPIs and results

We are looking for a Senior Marketing Manager to join our Reviews team.
If you know how to connect the dots between creative and strategic thinking to an actual execution plan, wed love to hear from you.
Your Responsibilities:
Strategic Ownership: Lead and execute comprehensive multi-channel GTM plans from inception to completion by leveraging creative concepts that you will champion.
Content Creator: Demonstrate your ability to generate versatile content pieces, (avoiding the generic tone of voice of ChatGPT). Crafted to disrupt B2B norms, embody the genuine, on-brand voice, to strategically serve us across various channels, including paid, organic, email marketing, micro copy, webinars, events, and more.
Team Collaboration: Foster seamless collaboration with cross-functional teams across the organization, from project briefing to the execution of best-in-class campaigns, designed to build our brand, guide prospects in the right direction and support the adoption of new features for existing customers globally.
Trend Awareness: Exhibit a keen eye for industry trends and their relevance to our brand. Integrate these trends seamlessly with distinctive tone of voice, fostering an environment of innovation and efficiency.
Data-Driven Insights: Utilize data-driven insights to inform and optimize marketing strategies. Leverage analytics and key performance indicators to measure our main KPIS and the success of campaigns

We are looking for aTechnical Product Managerto join our team and be responsible for managing one of the core domains of our Communications product.
our Communications product is our SMS & Email marketing product, that is rapidly growing and evolving, serving dozens of thousands of merchants and dozens of millions of consumers every month.
Youll be responsible to one of the most significant areas of our platforms infrastructure, therefore taking an integral part of its success.
The ideal candidate should be able to get into the finest details of our infrastructure and lead our engineers to evolve our product in a scalable, stable manner with great performance.
Responsibilities:
Develop a strong understanding of the market, competition, customers, and the business
Create and manage KPIs, roadmaps, project plans, and product specifications
Build product prototypes and mockups while prioritizing and creating detailed product specifications, business rules, flows, use cases, and user stories
Lead, collaborate with, and challenge a strong team of engineers
Lead and collaborate with partners, CSMs, Support and outsource companies in the ecosystem mainly located in the US
Identify customers needs and help translate them into requirements that can be solved using shared infrastructure
Understand the ongoing changes in the eCommerce communication infra and capabilities

We are looking for a skilled Front-End Developer to join our team.

We are a global consumer goods company. As we continue to grow, we seek an enthusiastic, creative, and strategic social media & PR Manager to enhance and expand the brands global presence.
The ideal candidate possesses strong project management, creative content creation, and solid social media and PR skills, and should be curious, goal, and detail-oriented.
The role includes:
Develop and manage seasonal social media and influencer marketing strategy for global distribution.
Own social media content calendar, ensuring seamless execution.
Monitor daily social content, and implement community and engagement strategies.
Collaborate with cross-functional teams for creative alignment.
Work closely with Creative on seasonal content themes and execution.
Manage influencer marketing, research media outlets, and oversee analytics/reporting.
This is a full-time position.
on-site Herzliya office.

Our mission is to speed up the use of platforms and AI capabilities, by creating tools templates and components that bridge the gap between platform capabilities and industry-specific needs. These are targeted to a wide range of user roles, such as data engineers, data analysts, developers, and IT professionals, as well as industry-specific roles.
We have a multidisciplinary design studio made up of interaction designers, content designers, researchers, and a storytelling team. The all-up studio has people with different skills and backgrounds who are located in three different regions US, India, and Israel. Your product team will be located in our Herzliya and Tel Aviv sites in Israel. supports hybrid work.
Responsibilities
Use language as design material: Planning, crafting, and refining names and terms, messaging and content, UX flows, and in-product languagetesting, validating, and adapting for the next iteration.
Contribute to a coherent vision and experience strategy.
Align business, brand, naming, messaging, and design strategies using your expertise across the broad domain of customer communications inside or outside.
Work within design systems: People will seek you out for answers on brand voice, content style standards, terminology, common UI and interaction patterns, feature naming, and more.
Support multiple product areas. This requires context switching and supreme time management skills, diplomatically juggling and prioritizing multiple design, product management, and engineering teams, all while streamlining processes and looking for efficiencies.
Able to work autonomously and know when to reach out for help. Use and build on existing, Cloud+AI, and Industry Cloud style guidance, and be able to define product-specific guidance where necessary.
Create processes, tools, frameworksbuild a content design practice. This is a new role, so you get to educate designers, engineers, and product managers about how to work with a content designer.
In addition to collaborating with UX research and conducting heuristic reviews, youll need to run content and terminology research using online tools and in-person conversations with customers.