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we re looking for a Junior System Administrator for our IT team to share the responsibilities for the companys IT infrastructure and user management.  We are looking for a competent Junior System Administrator who is passionate about IT and security in various tech environments.
In this position, you will help the IT manager with all the daily and ongoing tasks, from servers to helpdesk. This involves maintaining and improving the company infrastructure, network, and security, and ensuring the proper function of IT. 
Responsibilities :
Maintenance and development of company IT infrastructure (cloud and hybrid on-prem) 
Vast knowledge in physical and virtual server management
At least a basic knowledge of Microsoft Azure AD and Active Directory (for managing identities)
Network management including firewall and switches management
Knowledge in one of these environments: Office 365 / G-Suite
Manage all user accounts, licenses, and subscriptions
Manage IT equipment, stock, and purchasing
Users' environment management : badge permissions, network permissions (share folders on a server)
Support and troubleshoot end-users computer software and hardware issues
Operate service desk ticketing system
Maintain and manage IT assets inventory and licenses
Manage data backups. Ensure company data security, availability, and integrity 

Were looking for an IT Technician to join our team, learn new things, take ownership of existing systems, and provide service to our employees.


What youll do:

* Provide best-in-class IT support to our employees in HQ Tel Aviv Office.

* Ongoing maintenance, troubleshooting, and response to relevant technical issues in company facilities.

* Immediate support employees from home through remote takeover and training.

* Configure and maintain all technical equipment, including computers, printers, switches, phones, conference rooms, TVs, and back-office systems.

* Assistance in inventory planning, purchasing, managing, monitoring and execution.

As a 3D Printer Integration Specialist, your primary responsibility will be to ensure the seamless integration and operation of our 3D printers. You will be crucial in setting up, maintaining, and optimizing the 3D printing workflow, working closely with cross-functional teams to meet the organization's objectives. Your technical expertise and knowledge of our unique 3D printing technologies will be essential in implementing efficient and reliable solutions.
Responsibilities:
Hardware Setup and Configuration: Install, calibrate, and configure 3D printers and related equipment. Ensure proper connectivity, network integration, and compatibility with existing infrastructure.
Software Integration: Collaborate with software developers and engineers to integrate 3D printing software into existing systems, ensuring seamless data transfer, file format compatibility, and process automation.
Workflow Optimization: Analyze existing 3D printing workflows and identify areas for improvement. Streamline processes to enhance efficiency, quality, and turnaround time.
Troubleshooting and Maintenance: Diagnose and resolve hardware and software issues related to the printers. Perform routine maintenance, including firmware updates, component replacements, and calibration adjustments.
Quality Assurance: Implement quality control measures to ensure consistent output and adherence to specifications. Conduct regular inspections, perform TEST prints, and analyze results to identify and address any deviations or defects.
Training and Support: Provide training and Technical Support to users, including engineers, designers, and other stakeholders involved in the 3D printing process. Educate them on best practices, troubleshooting techniques, and safety guidelines.

we are looking for an enthusiastic Linux Sys-admin who specializes in web server maintenance to Join our Team. You will be a key player in our dynamic team, offering technical support to our SEO department and ensuring optimal performance of our web infrastructure. If you're into tech, great at teamwork, and the kind of person everyone enjoys having around, then you might be just who we need!
Set up, configure, and maintain web stacks Manage and maintain domain list and DNS configs Support dev teams to finetune web stacks Support marketing teams system and WordPress config needs Perform backups, security maintenance and other system needs Be ready on call for emergency over the weekends and holidays

We are The IT Support team ensures the production and development environments are up and running 24/7. We stay busy doing everything from back-office helpdesk to supporting development teams with integrations, debugging, and troubleshooting. You are As a technical-oriented individual, you are capable of resolving any technical issue with ease. Your exceptional customer service approach and effective communication skills help you to quickly solve problems of all levels of complexity, from the simplest to the most challenging. You are always eager to learn new things and have an innate drive for automation and continuous improvement of IT processes. You have a proven track record of working in a fast-paced environment and possess excellent diagnostic skills. You can quickly implement solutions and share your advanced technical knowledge in a simple and understandable manner. Work from our Jerusalem office 5 days a week. Possibility for 1 remote day a week. You will
* Serve as the first point of contact with employees who need technical assistance via phone, chat, email, or remote access.
* Provide quick resolution and excellent customer service.
* Talk employees through basic problem-solving processes.
* Provide on-site and remote support and maintenance of Cross River’s various technologies. This includes installing, repairing, upgrading, replacing, and maintaining hardware/software and peripheral equipment.
* Provide daily operational support for end-user devices, peripherals, and other related technologies that may be used daily and require hands-on support.
* Support responsibilities include performing PC /laptops (Windows and Mac/OSX) upgrades/replacements, equipment moves, hardware installations, technology configuration & deployment along with providing support for locally installed software solutions.
* Troubleshoot hardware and software issues, responding quickly and efficiently to questions from employees.
* Efficiently respond to and use a ticketing system for support tracking.
* Research and evaluate new products and services that help keep our IT environment current.
* Assist with inventory and supply management.
* Assist with updating FAQ and common troubleshooting (knowledge base).
* Solving day-to-day issues and understanding why they occur and how to prevent them from reoccurring.
* Suggest recommendations based on requests from various teams, run the required research, and test various potential solutions on a global scale.
* Provide the IT aspect of onboarding new hires, from delivering the equipment to system technical onboarding.
You have Proficient in Hebrew and English both written and verbal, sufficient for achieving consensus and success in a remote and largely asynchronous work environment - Required 3+ years of experience working as a #help_desk / experience in a support role in a mid-large high-tech organization (military experience accepted) - Required
* Troubleshooting a range of desktop/laptop computers, knowledge of Mac OS, Windows and Linux Required
* Proven experience supporting Apple Mac hardware and OSX operating systems – Required
* Excellent Customer Service skills via phone, email, and in-person – Required
* Experience working with collaboration tools, conferencing systems, remote IT tools, and ticketing systems - Required
* Experience with MDM solutions such as In-Tune or Jamf
* Possess a "no task too small" attitude. You must be willing to work off-hours from time to time
* Strong Technical and Organization Skills
* Troubleshooting Skills & Analytical Skills (networks, switches, routers, access points, printers, and other devices)
* Ability to manage your daily functions while assisting on projects and handling recurring tasks independently, empathize with the end user, and craft solutions to help them swiftly while under stress
* A thorough understanding o

Required IT Support -Teir 1.
Provide technical assistance and support for computer systems, hardware, and software.
Areas of Responsibilities:
Respond to Technical Support requests from employees regarding hardware, software, and network issues.
Install, configure, and troubleshoot computer hardware, software, and peripherals.
Diagnose and resolve technical issues promptly.
Assist in setting up and maintaining servers, networks, and related equipment.
Provide training and guidance to employees on using IT systems and software.
Monitor and maintain computer systems and networks to ensure optimal performance.
Manage user accounts, permissions, and access rights.
Document IT processes, procedures, and troubleshooting steps. Familiarity with maintaining and troubleshooting copy machines and other office equipment.

We are looking for a service oriented Help Desk Specialist with high technical knowledge level to be part of the DRS RADA Technologies IT Services Team in Netanya. The Team provides IT support to DRS RADA’s employees, responsible for user's equipment, accounts and more.

* Provide end-user support, resolving technical issues and provides technical assistance.
* Respond to requests for technical assistance (in person, via phone, email and ticket support center).
* Basic troubleshooting of the local office network switches, access points and printers.
* Install and troubleshoot end user equipment, software, hardware, multimedia, and telecommunications systems.
* Users, Groups, and Permissions management across all company systems\services.
* Monitor and work with the Help desk support ticketing system (Freshservice).
* Develop and maintain automation scripts to streamline IT processes (Batch, PS & Python).
* Create knowledge base articles and documentation on implemented solutions and system configurations.
* Provide software and hardware technical assistance. The position is in Netanya and includes travel to our other sites from time to time.